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Remitly
About this business
Location details
00008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedguaranteed your money is secured.
Business response:
Thank your for the recommendation. Happy remitting!
i sent my bank statement and my pay slip to increase my sending limit but they don't approve. they said they want the original pdf file of my pay slip! how the hell would I do that?! how can I ask my company for that?!!
Recommendedqué es una compañía seria
No! Somebody used this company to steal ALL of my money out of my bank account ag 23:09 lsdt night and this company in as my money and will transfer it without checking.
Recommendedfast service easy process. reaches the destination immideatly
Horrible customer service over phone !!. Their customer protection team is good but they only call you when you have to increase your sending limit. The iPhone app is good. Transfers I have sent have been completed successfully and mostly on time.
Business response:
Paul, we're very sorry you had this experience, you deserve the best customer service. Please send us a direct message with your transfer number or email address so that we can investigate this immediately. Thank you for sending us this feedback, we will work hard to make this right.
Te piden Id de quien recibe el envío y le envías y dice en una hora estará disponible y tardan más de 1 día
Horrible customer service! The process to send money is tedious they keep asking for additional information over and over (including your social security) since I’m very caution with the information I share through the internet i gave up and decided to use a different method. Don’t give your personal information people. That’s how hackers steals your info and money!
My money was supposed to reach my recipient on 10/5, but it's stuck since then. I have called at least four times, with no hopes of getting it resolved. Additionally, they are offering me a mere $5 credit as a compensation, which is ridiculous. To think of it, they give $10 for every referral. I have done numerous transactions with Remitly, but if this isn't resolved, it looks like this will be my last time using Remitly.
Business response:
We are sorry to learn about this. In order to assist you, could you please send us your email address and transaction number through direct message?
Frequently asked questions about Remitly
How is Remitly rated?
Remitly has a 2.9 star rating with 250 reviews.
When is Remitly open?
Remitly is open now. It will close at 6:00 p.m.
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