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Remitly

2.9

About this business

Location details

00008, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.9250 reviews
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Sha MQ's profile image
Sha MQ 
7 years ago

How could Remitly run a business with this kind of poor and the worst service. Remitly could improve and help itself by shutting down the business. 

Business response:

Thank you for your honest feedback. We're very sorry you've been less than satisfied with our service. Please send us a direct message with your transfer number or email address so that we can investigate this immediately. Thank you for your patience as we work diligently to make this right for you. 

Ailyn Gonzales SweetieMiniese's profile image
Ailyn Gonzales SweetieMiniese 
7 years ago

I didn't get the 40 pesos rate even I am a first time customer. 🙄 

George Kuhn's profile image
George Kuhn 
7 years ago

Get rid of the Palawan Pawnshop partnership. They won't release funds sent by Remitly and the folks at Remitly are helpless to do anything. 

Hugo Lopez's profile image
Hugo Lopez 
7 years ago

I have sent more than 10 email, I chatted more than 15 times and I have spoken more than 5 times and every call, every chat, every email its a different answers I send money every month and had never had a problem so far until today with remitly I need my money back. 

Business response:

Hello Hugo, We are sorry if there has been inconvenience with your transfer. We believe if you have sent an email there should have been a quick response. You can also send us in private message here the following information, we assure will check it out for you: - name of sender - email of sender - phone number of sender - transaction number 

Claudia Maria Romero's profile image
Claudia Maria Romero 
recommend  Recommended
7 years ago

Hoy por primera vez lo use, pues la aplicación ya la tenía instalada y configurada pero me daba desconfianza usarla, pero hoy lo hice y me pareció fabuloso está mucho mejor que Western Union porque no paga la taza aló que es y cobra siete dólares más por envío en total pierdo veinte dólares por cada envío pequeño. así que me gusta, y lo recomendé por mi página facebook y a mis amigos por wassap. gracias 

Edellen B. Fafard's profile image
Edellen B. Fafard 
7 years ago

Horrible. I sent money using this company I’m currently out of the country. They want me to call them to for more info. I emailed them that I’m currently out of the country. They hold my money and not processing my transaction. I don’t recommend this horrible company. 

Business response:

We sincerely apologize for any inconvenience caused by our review process. Please know that it is never our intention to hassle you in any way. Please send us your transfer details via a private message so we can check the best resolution for your concern. 

Jose Hernandez's profile image
Jose Hernandez 
7 years ago

no lo recomiendo porque su servicio no vale madres y pueden irse y rechingar a su puta perra negra y bomba madre 

Amit Emilyo Kadosh's profile image
Amit Emilyo Kadosh 
7 years ago

they cant do nothing. its the worst app ever and i will not recommend to use it at all 

Edgar Arturo Grimaldo Lozano's profile image
Edgar Arturo Grimaldo Lozano 
7 years ago

Dos años con la otra compañía, hoy les doy la oportunidad, Toman tu dinero, no lo transfieren y además se quedan más de 10 días con el antes de su reintegro. NO PROMETE BUENAS COSAS REMITLY CON ESTO!!!👎 

Business response:

¡Hola Edgar! Lamentamos mucho escuchar su inconveniente, nos gustaría revisar su caso, por favor comparta en un mensaje privado su número de teléfono y la mejor hora para ser asistido. Esperamos nos brinde la oportunidad de servirle nuevamente. Saludos, 

Frequently asked questions about Remitly

How is Remitly rated?

Remitly has a 2.9 star rating with 250 reviews. 

When is Remitly open?

Remitly is open now. It will close at 6:00 p.m. 

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