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American Residential Services
- Heating & Air Conditioning/HVAC
- North Charleston, SC
About this business
Location details
2548 Oscar Johnson Dr, North Charleston, SC, 29405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Came the same day, within hours, I called for service on a Saturday. Way to go Beutler. Thank you
We have used ARS for years very happy with service and quality of work
ARS was quick to get a technician to my house when the AC went out. Diagnosed and fixed within 24 hours. Very courteous and thorough work.
Very pleased with the service. The technicians were on time, polite, and clearly knew their stuff. They did a neat and professional job and answered all my questions.
I had a new a package AC Hvac unit installed in my mobile home 1 year ago. The technicians did not secure the opening and a critter caused damage to my ductwork. I explained that to the technician and his boss had offered a discount on the ductwork The contract states that the area is to be left secure. A piece of metal was attached and bricks were placed on one side and on the other side the skirting was pushed back but the j channel wasn't secure.
Business response:
Joni, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further. Please contact to our Quality Assurance Manager P**** at ************ at your convenience.
ARS sent Tim S to my house for an A/C issue. Tim was on time and after a few questions went right to work on the system. He found the problem quickly and made the repair for a very reasonable price. I will definitely call them for all of my hearing and a/c needs in the future.
It was time for me to do my AC maintenance before turning on the unit. Even though I was not too happy about the last time last year when ARS serviced my AC, I decided to call them anyway since they had resolved the issue. Last year's issues was a technician messing up the wiring on my unit and all it would do is blow hot air. They had to send another technician out and this person said my Nest thermostat was bad and replaced it at no charge with a new one. Because of this I decided to use them again. The appointment day, th... read more
ARS up charging customers and not following up This is a continuation to the scheduling fiasco I experienced, see ARS scheduling nightmare post. On April 7th around 5:25 ARS technician Angel R******** performed our air conditioning tune up. I inquired about the UV Air Cleaning systems and Angel shared to remove mold in the air handler a system with a UV light is $695. He mentioned this is only good for the Air Handler if you want the air going into your home to be clean and free of bacteria he recommended the Air Scrubber, I... read more
Called ARS Orlando for service mid to around the end of February, they came to site and service my unit and add additional parts that I purchased from them. A/C was working fine before they got here but after they leave, it would come on and not stay on and stop working completely. Being in Florida, the heat is always high and they house reaches 90 degree during the day and humidity is high. Called them to come look at it, they wanted to charge me even though I was within my 30-day service window. They refuse to provide serv... read more
Frequently asked questions about American Residential Services
How is American Residential Services rated?
American Residential Services has a 3.8 star rating with 148 reviews.
When is American Residential Services open?
American Residential Services is closed now. It will open on Monday at 9:00 a.m.
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