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American Residential Services
- Heating & Air Conditioning/HVAC
- North Charleston, SC
About this business
Location details
2548 Oscar Johnson Dr, North Charleston, SC, 29405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service was on time courteous and professional. Would recommend ******** services to other. Technician ***** was informative and kind. Kudos to *****.
Business response:
Thank you, *******, for sharing this incredible review with us! It's fantastic to hear that we arrived on time and provided such outstanding service. Thank you for choosing us!
I have use ARS for about 5 years now, and they are always reliable and professional. They are prompt and trustworthy. I'm very happy with them and I'll continue to use them for my plumbing needs.
Business response:
****, your wonderful review has made our day! We're genuinely thankful for your loyalty as a customer and your warm hospitality in inviting us into your home. We take immense pride in having dedicated team members on our team, providing exceptional care to our valued customers. Thank you for continuing to choose us!
Great customer service! Technician was very professional and knowledgeable and did not try to oversell services we really didnt need.
Business response:
We appreciate this five star review, ******** We take pride in being your premier service provider. Feel free to give us a call anytime you have future service needs.
10/9/2023 - ARS arrived on-time and completed plumbing for me as agreed. Their technician, ***********************, was professional, kept me informed of circumstances found and left my bathroom where the work was performed in a clean and as-found condition. The job was 'well done' in all respects.
Business response:
Your awesome review has brightened our ****************! We're genuinely committed to offering the highest level of service, and we're thrilled that **** delivered this for you. Thank you for choosing us and please don't hesitate to call on us for any future service needs.
Professional through and through. Easy to work with, were on time, cleaned everything away when done. My old HVAC system was shot, unsafe to use. They put it in exactly one day before cold snap. I ordered it two days beforehand. They dont subcontract, so it was their employees who made it happen.
Business response:
We want to express our gratitude for this outstanding review and your valuable feedback, *******. Our dedication is to deliver the best possible service to our customers, regardless of the service required. Thank you for choosing us, and please feel free to recommend us to your family and friends!
Consumer beware!!! I don't know where to begin with the incompetent service tech or the numerous calls I made after I was told we was going to be made whole.. our unit is fairly new was brought around 2018 from ********** and installed by ars rescue rooter. Had a few issue nothing major untill this August. Keep in mind this are the days of the record breaking heat my house ac goes out. What does any home owner do is call the company who installed it. What a mistake I made . After being told about there service charge 3 times... read more
Business response:
****, we appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider texting your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Great company. Technicians are *******************. Very willing to answer questions. Have used this company for years. Purchased my new furnace and heat pump from them. I appreciated the care they took installing them.
Business response:
Thank you, *******, for your loyal business throughout the years. We take great pride in being your chosen premier service provider and greatly appreciate your continued support. We appreciate you and look forward to fulfilling your next service need.
I have not been able to get someone to call me back. My installation of HVAC failed county inspection and they have yet to come for the 30 day check on work. I am very disappointed with this situation and will not be doing any further purchasing from them ever!!!!
Business response:
******,we appreciate you reaching out to share your concerns. Ensuring customer satisfaction remains our utmost priority, and we would appreciate the opportunity for a more in-depth discussion about your experience. Please consider sending us a text with your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Prompt - actually a little bit early, thorough, polite, neat. ******* and *** did a great job installing our new furnace. The furnace room was left free of any debris. They guided us through what they were going to do, instructed us on the new thermostat. Very pleased. We have used CWA for nearly 25 years and would never consider switching. Every employee has been knowledgable and polite, answered any and all q's we had. 100% satisfied.
Business response:
Thank you, ****, for your loyal business throughout the years. We take great pride in being your chosen premier service provider and greatly appreciate your continued support. We appreciate you and look forward to fulfilling your next service need.
Frequently asked questions about American Residential Services
How is American Residential Services rated?
American Residential Services has a 3.8 star rating with 148 reviews.
When is American Residential Services open?
American Residential Services is closed now. It will open on Monday at 9:00 a.m.
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