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American Residential Services
- Heating & Air Conditioning/HVAC
- North Charleston, SC
About this business
Location details
2548 Oscar Johnson Dr, North Charleston, SC, 29405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Techs were on time and professional. Made several recommendations which I will do. I will continue my contract with ARS
Techs were on time and professional. Made several recommendations which I will do. I will continue my contract with ARS
Stay away from this company. Ive literally never written a review for anything, but these people have been so dishonest that I feel like I should write this. They installed an AC in my house that was defective. For two years, I asked them to fix it. Every month when I went to change my filters there was water on them. Every time I got someone to come to my house they told me that that was normal condensation, it wasnt until I called Carrier and a second AC company that they told me to call them back. The manager then proceed... read more
Good and prompt service and delivery. Excellent technicians. Will call again when needed.
Business response:
Thank you so much for your great review. We work hard to provide our customers with the best service possible no matter what service is needed. Thank you for choosing us!
Great Service all throughout the entire process...Chris, the representative, was thorough and explained things clearly. He gave different option to choose from and there was no pressure to go with them. The installers, Xavier and Dave, were knowledgeable, efficient, courteous, polite and careful. The office staff was polite, friendly, and very very helpful. I was VERY impressed with this company in all aspects and I don't say that often. I would definitely recommend them to anyone. Great company.
DM Select Services is a reliable service company when it comes to HVAC fixing and maintenance. They fixed my HVAC quickly and competently. All the questions I raised regarding the reason of the equipment defect, the type of electrical parts changed and the billing were quickly answered by emails and phone calls from several managers and staff. I recommend them and I will certainly always use them whenever my HVAC lets me down.
These guys are the best!! Courteous, respectful of property, priced fairly and knowledgeable. Wouldn't have anyone else for my heating/air conditioning needs. Wish they also did home improvements! lol Highly recommend this company.
The reason why I am writing this letter of complaint, is to express the total lack of workmanship and customer service that I received from ARS. They poorly installed my Airconditioning unit, which was finally confirmed by three different service technicians: one being their own. They would not resolve the problem or even give me some form of compensation for all the cost that was involved in getting my system repaired, along with the lost due to poor efficiency. Even though their service and operation managers acknowledge t... read more
Business response:
Andre, thank you for sharing your experience. We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. Please allow our Customer Relations Team at ************ an opportunity to discuss your experience further.
Ricky Y********* was the best plumber! Very informative, and explained everything to where we could understand all issues we had. From the time he came in and till the time he finished he was very professional, and got things done in a timely manner. I would recommend him to anyone, he's a really nice man!
Frequently asked questions about American Residential Services
How is American Residential Services rated?
American Residential Services has a 3.8 star rating with 148 reviews.
When is American Residential Services open?
American Residential Services is closed now. It will open tomorrow at 9:00 a.m.
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