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12785 S Orange Blossom Trail, Orlando, FL, 32837, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | 11:00 a.m. to 7:00 p.m. |
Excelente atención y servicio por parte de William Sánchez 100% recomendado
After making an appointment almost 2 weeks out, to have several recalls repaired on my 2013 Nissan Altima, for my stepson... Several arrangements were made to get the car there on time for the appointment, which I was told would take all day long, no problem, I said to the service advisor... 8 hours later he, calls my stepson to pick up the vehicle... Upon arrival, he informs us, that the service technician decided not to fix anything because he was out of stock on a particular part, for one of the recalls... “ARE YOU SERIOU... read more
Business response:
First and foremost, we would like to apologize for the dissatisfaction you had when you came to visit us and voicing your concerns about our customer service. We will be revisiting the situation as you described carefully to find out what went wrong and how we can work towards a solution. If you have any other concerns please feel free to reach out to lbautista@universalnissan.com Thank you
recomiendo al sr William Sánchez, excelente atención
I just became an owner of a 2016 Nissan Altima, and I am so happy!!! Will Morris was so helpful, very professional and so polite. Thank so much for everything. You made this the best birthday gift ever. 😊😊
Business response:
Congratulations Hillary on your 2016 Nissan Altima and also for taking the time to share this wonderful review with us. Also, letting us know that Will M. made your shopping experience with us a hassle free experience. Safe travels!!
Brought a car here from a great sales associate named Chris O. He helped me choose the perfect car with an Exceptional deal. I would recommend getting in touch with him to help you find the best car! Buying a car is nervous enough but being placed in the right hands makes buying a car more fun and safe.
Business response:
This is great to hear and we appreciate you taking the time to share this kind review and also for recognizing Chris on his great service!! Kudos!
Good service and nice people too
Great service, very helpful and good customer service. Christopher and Josh very nice and attentive. Recommend it. Thank you guys!
Business response:
Much appreciated and we are happy your service with us went great, see you soon!!
They have had my 2017 Nissan Titan for two days for a job I was told would be same day. And now they are not responding to my calls or giving me updates on my vehicle.
Universal Nissan has a 4.6 star rating with 10,571 reviews.
Universal Nissan is open now. It will close at 9:00 p.m.
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