Universal Nissan's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Universal Nissan

4.6

About this business

Location details

12785 S Orange Blossom Trail, Orlando, FL, 32837, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.610,571 reviews
Select a rating
Felipe Pacheco's profile image
Felipe Pacheco 
recommend  Recommended
5 years ago

Excelente atención y servicio por parte de William Sánchez 100% recomendado 

Christopher Gougeon's profile image
Christopher Gougeon 
5 years ago

After making an appointment almost 2 weeks out, to have several recalls repaired on my 2013 Nissan Altima, for my stepson... Several arrangements were made to get the car there on time for the appointment, which I was told would take all day long, no problem, I said to the service advisor... 8 hours later he, calls my stepson to pick up the vehicle... Upon arrival, he informs us, that the service technician decided not to fix anything because he was out of stock on a particular part, for one of the recalls... “ARE YOU SERIOU... read more

Business response:

First and foremost, we would like to apologize for the dissatisfaction you had when you came to visit us and voicing your concerns about our customer service. We will be revisiting the situation as you described carefully to find out what went wrong and how we can work towards a solution. If you have any other concerns please feel free to reach out to lbautista@universalnissan.com Thank you 

Sandra Ramos's profile image
Sandra Ramos 
recommend  Recommended
5 years ago

recomiendo al sr William Sánchez, excelente atención 

Hillary Succari's profile image
Hillary Succari 
recommend  Recommended
5 years ago

I just became an owner of a 2016 Nissan Altima, and I am so happy!!! Will Morris was so helpful, very professional and so polite. Thank so much for everything. You made this the best birthday gift ever. 😊😊 

Business response:

Congratulations Hillary on your 2016 Nissan Altima and also for taking the time to share this wonderful review with us. Also, letting us know that Will M. made your shopping experience with us a hassle free experience. Safe travels!! 

Christopher Vera's profile image
Christopher Vera 
recommend  Recommended
5 years ago

Brought a car here from a great sales associate named Chris O. He helped me choose the perfect car with an Exceptional deal. I would recommend getting in touch with him to help you find the best car! Buying a car is nervous enough but being placed in the right hands makes buying a car more fun and safe. 

Business response:

This is great to hear and we appreciate you taking the time to share this kind review and also for recognizing Chris on his great service!! Kudos! 

Julio Santos's profile image
Julio Santos 
recommend  Recommended
5 years ago

Good service and nice people too 

Jailinne Baez's profile image
Jailinne Baez 
recommend  Recommended
5 years ago

Great service, very helpful and good customer service. Christopher and Josh very nice and attentive. Recommend it. Thank you guys! 

Business response:

Much appreciated and we are happy your service with us went great, see you soon!! 

Jailinne Baez's profile image
Jailinne Baez 
recommend  Recommended
5 years ago
Matt Shafer's profile image
Matt Shafer 
5 years ago

They have had my 2017 Nissan Titan for two days for a job I was told would be same day. And now they are not responding to my calls or giving me updates on my vehicle. 

Frequently asked questions about Universal Nissan

How is Universal Nissan rated?

Universal Nissan has a 4.6 star rating with 10,571 reviews. 

When is Universal Nissan open?

Universal Nissan is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com