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Universal Nissan
- Car Dealers
- Orlando, FL
About this business
Located in Orlando, FL. Universal Nissan is a car dealership with a commitment to excellence. Our Mission Statement, "To be an innovative industry leader, totally committed to customer satisfaction, employee satisfaction, integrity and team work!" is something we pride ourselves on. Universal Nissan is 100% privately owned. We proudly support our community and local charity events. If you are in the market for a new or used Nissan, our certified sales staff is here to provide accurate, friendly and fast information about Nis... read more
Location details
12785 S Orange Blossom Trail, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
RecommendedI would definitely recommend Universal Nissan. I just bought a Rogue Sport and Keith Priestly helped me get a good deal and made the process go smoothly. Excellent work Keith thanks.
Business response:
Brenda, We are grateful for taking the time to share your visit with us and sharing this wonderful review! Congratulations on your New Nissan Rogue Sport!
Asking for service for my Nissan 2018, was amazing the advisor Jorge Spanish employee was amazing. I will definitely will come with my Dauthers Nissan car and will ask for Jorge, great customer service.
Business response:
Much appeciated!!
they are the worse dealer in orlando.
I purchased a 2020 Nissan Rogue from Universal and I highly recommend them. They gave me a great interest rate and low payment. Michael D. Mosley, Professor
Business response:
Michael, we appreciate you taking the time to share your review with us and Congratulations on your Nissan 2020 Rogue!
Bought a new car, there was a chip in the paint. Show up on the day they told me to, and no one knows what’s going on. I don’t get how no one knows what is going on here. Horrible customer service. I will use my free oil changes that I negotiated at the purchase and NEVER come back. Such a joke.
Business response:
Gregg, Thank you for sharing this with us and we apologize. I will be looking further into the situation and would like the opportunity to speak with you in regards to the situation and work towards a solution. I can be of reach at lbautista@universalnissan.com thank you!
After making an appointment almost 2 weeks out, to have several recalls repaired on my 2013 Nissan Altima, for my stepson... Several arrangements were made to get the car there on time for the appointment, which I was told would take all day long, no problem, I said to the service advisor... 8 hours later he, calls my stepson to pick up the vehicle... Upon arrival, he informs us, that the service technician decided not to fix anything because he was out of stock on a particular part, for one of the recalls... “ARE YOU SERIOU... read more
Business response:
First and foremost, we would like to apologize for the dissatisfaction you had when you came to visit us and voicing your concerns about our customer service. We will be revisiting the situation as you described carefully to find out what went wrong and how we can work towards a solution. If you have any other concerns please feel free to reach out to lbautista@universalnissan.com Thank you
Excelente atención y servicio por parte de William Sánchez 100% recomendado
After making an appointment almost 2 weeks out, to have several recalls repaired on my 2013 Nissan Altima, for my stepson... Several arrangements were made to get the car there on time for the appointment, which I was told would take all day long, no problem, I said to the service advisor... 8 hours later he, calls my stepson to pick up the vehicle... Upon arrival, he informs us, that the service technician decided not to fix anything because he was out of stock on a particular part, for one of the recalls... “ARE YOU SERIOU... read more
Business response:
First and foremost, we would like to apologize for the dissatisfaction you had when you came to visit us and voicing your concerns about our customer service. We will be revisiting the situation as you described carefully to find out what went wrong and how we can work towards a solution. If you have any other concerns please feel free to reach out to lbautista@universalnissan.com Thank you
recomiendo al sr William Sánchez, excelente atención
Frequently asked questions about Universal Nissan
How is Universal Nissan rated?
Universal Nissan has a 4.6 star rating with 9,807 reviews.
When is Universal Nissan open?
Universal Nissan is closed now. It will open tomorrow at 7:00 a.m.
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