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Universal Nissan

4.6

About this business

Location details

12785 S Orange Blossom Trail, Orlando, FL, 32837, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.610,581 reviews
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Eric Engles's profile image
Eric Engles 
2 years ago

Terrible customer service. Posted price of $18,787 on Carfax and when we got there they said it was never listed at that price. Also told there was a 12 month warranty because the car was certified. Then told while signing papers there was no warranty. Don’t waste your time here. I spent 3.5 hours with these typical car sales guys. Picture shows price on Carfax at $18,787, which they said was never listed at this price. 

Tammy Clever McNabb's profile image
Tammy Clever McNabb 
recommend  Recommended
2 years ago

top notch customer service. Sebastion is an asset to your dealership. We have purchased many vehicles and NEVER had the exceptional and the above and beyond customer service he provided. 

Lynn Lawrence's profile image
Lynn Lawrence 
2 years ago

Terrible customer service. I brought my car in for service. I was told it would take 2 hours. At end of day my car still hadn't been serviced. I left without anything being done. 

Sheila Bundy's profile image
Sheila Bundy 
2 years ago

crooks! will lie to your face they assume you are stupid. service department is horrible! sold us a vehicle that was unsafe for our family took it to another dealer for diagnosis. they still claimed nothing was wrong. had to rebuikd the entire front end to avoid being stranded on a trip at our own expense when it was there at purchase. claimed all the noise was a loose spare . turns out it was a broken strut. bad tie rod ends, leaking axl and bad bushings. $2000 later out o… See more 

Jon Dalton Marquez's profile image
Jon Dalton Marquez 
recommend  Recommended
2 years ago

Buying a car post pandemic wasn’t easy. Sid Dillon went ABOVE and BEYOND to make my experience incredible. Jessica was so incredible. She treats her customers like they are dear friends. I absolutely love my Buick Encore GX. Sales manager Ryan was so kind and friendly, you don’t find this in a typical sales manager. I felt like I was working with people who cared about me. From now on I will only work with Sid Dillon. I can’t believe how fabulous everyone was. Thank you fro… See more 

Sawyer Zane's profile image
Sawyer Zane 
recommend  Recommended
2 years ago

This experience had to be by far the best experience I have ever had purchasing a vehicle. A soon as I got their I was met by a Salesman who wasn't pushy at all. He had access to all the vehicles I wanted to see without having to go get the keys which saved my wife and I a substantial amount of time. I picked out a vehicle worked up a price and I was out the door with my brand new 2022 Nissan Rogue SL. Hats off to Salesman Matthew and GM Mario, you had the right two people wo… See more 

Jennifer Gorbutt's profile image
Jennifer Gorbutt 
recommend  Recommended
2 years ago

BillyBob is the absolute best salesman ever! If you’re tired of dealing with sales people who give you the run around and wast your time.....GO SEE HIM!!! 

Roxi Krahmer's profile image
Roxi Krahmer 
recommend  Recommended
2 years ago

Amazing staff… Best car buying experience ever —-twice 

Jason Parman's profile image
Jason Parman 
recommend  Recommended
2 years ago

Purchased a Pathfinder for my wife dealt with Rick Fitzgerald and Bryan Roberts, i also personally know some good guys that work in the back Roy Rawlings and James Garland. We were treated with respect and dignity and thats all you can ask for when dealing with a Car Dealer. I also personally know Ed Hyde as well and has always been and upstanding guy and always willing to help you out. Though there maybe negative reviews and comments on Facebook about the store and to be qu… See more 

Frequently asked questions about Universal Nissan

How is Universal Nissan rated?

Universal Nissan has a 4.6 star rating with 10,581 reviews. 

When is Universal Nissan open?

Universal Nissan is open now. It will close at 9:00 p.m.  

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