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12785 S Orange Blossom Trail, Orlando, FL, 32837, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | 11:00 a.m. to 7:00 p.m. |
I was just here. This was a horrible service. They ruin my transmission. I don’t ever recommend any one coming here for their car service. Nissan recommended services are deceiving and all they do is rob people of their money. I am NEVER buying Nissan ever again.
Business response:
Thank you for sharing this with us and we apologize that our service did not satisfy your expectations. Furthermore, As we pulled your information in our database, we would like the opportunity to speak with you at your earliest convenience. Given the opportunity, please reach out to lbautista@universalnissan.com thank you.
I am in love with my car! My salesperson Angel Rodriguez was excellent! Honest, helpful and very attentive. I will be recommending him to my family and friends.
Business response:
We appreciate you taking your time to leave this review and we are so happy that you had a pleasant shopping experience with Angel Rodriguez! We pride ourselves on customer satisfaction and welcome to the Nissan Family. Congratulations!
Excellent service and good staff The agent William Sanchez did a good service to us We were satisfied
Business response:
Jurgens Delfin, thanks for your praise and kind comments about our team. We hope to see you soon!
I would only recommend this establishment to those I had a major vendetta against - this was by far the worst customer service experience ever in my 32 years of having a license. Bait and switch is an understatement, 5 employees, 5 different prices - same car. Had to call multiple times to remind employees to check their email and run my credit... Even had the quote in writing in an email and they refused to honor it after I drove 2 hours to get there. Might actually file for breach of contract on this. Walked out over $200 ... read more
Had a great experience with Chris Oliva. Great customer service from all departments. I will definitely return for any future Nissan purchase.
Business response:
We appreciate your positive review about your recent experience with us! We will definitely pass this on to Chris O. take care!
Always is a great experience
Business response:
Hi Milka Gonzalez, we are very happy to have provided you with such a positive experience!
I had an excellent experience with Alexis Vazquez. He had a great knowledge on cars, he is super patience and did an amazing job with us. I would recommend his service to everyone! Nora Keller!
Business response:
Thank you so much for taking the time to leave us this kind review, we appreciate you!
Buen servicio y trato al cliente
Tengo 30 años trabajando en car Deler la mejor experiencia con universal nissan en tenido siempre nissan fue un negocio limpio y honesto gracias ángelo rivera y al gerente general Edi Matos gracias de verdad
Universal Nissan has a 4.6 star rating with 10,514 reviews.
Universal Nissan is open now. It will close at 9:00 p.m.
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