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Universal Nissan

4.6

About this business

Location details

12785 S Orange Blossom Trail, Orlando, FL, 32837, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.610,514 reviews
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Zory Bern's profile image
Zory Bern 
5 years ago

I was just here. This was a horrible service. They ruin my transmission. I don’t ever recommend any one coming here for their car service. Nissan recommended services are deceiving and all they do is rob people of their money. I am NEVER buying Nissan ever again. 

Business response:

Thank you for sharing this with us and we apologize that our service did not satisfy your expectations. Furthermore, As we pulled your information in our database, we would like the opportunity to speak with you at your earliest convenience. Given the opportunity, please reach out to lbautista@universalnissan.com thank you. 

Milvian Rosado's profile image
Milvian Rosado 
recommend  Recommended
5 years ago

I am in love with my car! My salesperson Angel Rodriguez was excellent! Honest, helpful and very attentive. I will be recommending him to my family and friends. 

Business response:

We appreciate you taking your time to leave this review and we are so happy that you had a pleasant shopping experience with Angel Rodriguez! We pride ourselves on customer satisfaction and welcome to the Nissan Family. Congratulations! 

Jurgens Delfin's profile image
Jurgens Delfin 
recommend  Recommended
5 years ago

Excellent service and good staff The agent William Sanchez did a good service to us We were satisfied 

Business response:

Jurgens Delfin, thanks for your praise and kind comments about our team. We hope to see you soon! 

Katie Vitale's profile image
Katie Vitale 
5 years ago

I would only recommend this establishment to those I had a major vendetta against - this was by far the worst customer service experience ever in my 32 years of having a license. Bait and switch is an understatement, 5 employees, 5 different prices - same car. Had to call multiple times to remind employees to check their email and run my credit... Even had the quote in writing in an email and they refused to honor it after I drove 2 hours to get there. Might actually file for breach of contract on this. Walked out over $200 ... read more

Brooke Chaput's profile image
Brooke Chaput 
recommend  Recommended
5 years ago

Had a great experience with Chris Oliva. Great customer service from all departments. I will definitely return for any future Nissan purchase. 

Business response:

We appreciate your positive review about your recent experience with us! We will definitely pass this on to Chris O. take care! 

Milka Gonzalez's profile image
Milka Gonzalez 
recommend  Recommended
5 years ago

Always is a great experience 

Business response:

Hi Milka Gonzalez, we are very happy to have provided you with such a positive experience! 

Nora Montilla Keller's profile image
Nora Montilla Keller 
recommend  Recommended
5 years ago

I had an excellent experience with Alexis Vazquez. He had a great knowledge on cars, he is super patience and did an amazing job with us. I would recommend his service to everyone! Nora Keller! 

Business response:

Thank you so much for taking the time to leave us this kind review, we appreciate you! 

Fanny Peguero's profile image
Fanny Peguero 
recommend  Recommended
5 years ago

Buen servicio y trato al cliente 

Hector Orozco's profile image
Hector Orozco 
recommend  Recommended
5 years ago

Tengo 30 años trabajando en car Deler la mejor experiencia con universal nissan en tenido siempre nissan fue un negocio limpio y honesto gracias ángelo rivera y al gerente general Edi Matos gracias de verdad 

Frequently asked questions about Universal Nissan

How is Universal Nissan rated?

Universal Nissan has a 4.6 star rating with 10,514 reviews. 

When is Universal Nissan open?

Universal Nissan is open now. It will close at 9:00 p.m.  

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