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The Point at Oak Mountain
- Apartments
- Birmingham, AL
About this business
Location details
1 Stonecrest Dr, Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Could be much better but it could be worse. Biggest complaint is the trash situation that they can never get under control. The first thing you see when you drive up is an overflowing dumpster It’s been this way for the 2 years we have lived here. I pay way too much money a month for the entrance to be covered in trash every day. It’s disgusting and it’s ridiculous.
Business response:
Hi Hannah, Thank you for taking the time to leave a review. We're just as frustrated as you are with the trash at the compactor. Our team works daily on grounds - only to find that more trash is left behind by residents and guests. We've sent out numerous emails, have signs posted advising against dumping and we've placed cameras/tag readers by the compactor. If you have any additional recommendations, we'd love to chat with you about those. We appreciate your feedback! Thank you, Montana Jackson Business Manager
Verified Renter Hello, I am a new resident. I moved before pressure cleaning corridors. I am so glad that they cleaned them because they where very dirty. I hope it will stay like this.
Business response:
Hi Malgorzata, Thanks for taking the time to leave some feedback! We're super excited about the pressure washing as well! We hope that this helps to encourage all residents to help us keep the property clean and beautiful! Thank you, Montana Jackson Business Manager
Terrible place The place is terrible! The maintenance people leave trash just piled in corners of buildings, dog waste buckets overfilled and never empty them. Yet they threaten their people with fines. Management is awful will straight up lie to your face. No parking anywhere. Takes 3 months to respond to a request. Never move in here!
Business response:
Thank you for bringing this matter to our attention. Allow me to apologize on behalf of our team. We would appreciate the opportunity to discuss this with you further so we can improve. Respectfully, Montana Jackson Business Manager
Verified Renter Aventura at Oak Mountain is a great place to live with a considerate and kind staff. Living here is one of the best decisions I’ve made. The grounds are well kept. The amenities are on par with other more expensive complexes. And it’s pretty cool to live on them side of a mountain!
Business response:
Hi Diane, Thank you for taking the time to leave a review - this was so sweet! We're so happy to have you as part of the AOM family! Thank you, Montana Jackson Business Manager
Verified Renter Great facility and answer my email quickly. I am pleased that things are coming together. I am being assisted throughout the entire process.
Business response:
Thanks for taking the time to leave a review, Shaniqua! Please let us know if you need anything. Montana Jackson Business Manager
Verified Renter I’ve been here about six months now and my feelings are still the same. Staff still remains extremely nice, helpful, and professional. I feel safe here and I’m so glad that I chose this apartment complex.
Business response:
Hi Kitana, Thank you so much for leaving such an awesome review! We are so happy you chose to call AOM home! Please let us know if you need anything in the future! Thank you, Montana Jackson Business Manager
Verified Renter The atmosphere is very nice and I feel very safe living here. However, trying to get maintenance to come to your apartment is a hassle, and even if they do, they will not fix anything, they have even canceled a few of my requests I’ve put in in the past. Overall, I like living here, I just wish maintenance would do better.
Verified Renter Pretty quiet area the only issues i’ve had have been cosmetic. I like the amenities that are offered and valet trash is a plus not a fan of them not picking up any boxes. overrall pretty good.
Business response:
Thanks for choosing us and leaving such a great review! We love that you had such a great experience! We look forward to providing you with more great experiences in the near future. We're here for you anytime!
Verified Renter Everything is pretty good except for the trash at the front entrance is a huge eye sore when it's all over the sidewalk and street. They done things to fix up the complex but it still needs a lot of work.
Business response:
Thank you for taking the time to leave a review. We are working diligently to combat the trash left at the front of the compactor. We are working with our residents, guests and maintenance team to help us keep the property as clean as possible. Thank you, Montana Jackson Business Manager
Frequently asked questions about The Point at Oak Mountain
How is The Point at Oak Mountain rated?
The Point at Oak Mountain has a 3.6 star rating with 411 reviews.
When is The Point at Oak Mountain open?
The Point at Oak Mountain is open now. It will close at 6:00 p.m.
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