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Orlando Kia West

4.3

About this business

Specialties We work with all types of credit and have about 1000 new and pre-owned vehicles to choose from! History Established in 2003. Orlando KIA West in Orlando,Fl, also serving all of Central Florida and is proud to be an automotive leader in our area. Since opening our doors, Orlando KIA West has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purc... read more

Location details

3407 W Colonial Dr, Orlando, FL, 32808, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.38,151 reviews
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Fredderick Carpio's profile image
Fredderick Carpio 
7 years ago

I always like it the professionalism that they work! If you need something.... I recommend to you Talk with Kevin he is really nice! 

Richard Schooping's profile image
Richard Schooping 
7 years ago

I felt compassion and good direction. Kevin was amazing, informative and caring about my experience in the service department. 

Joe Guin's profile image
Joe Guin 
7 years ago

These people are dishonest and lack integrity. For weeks I communicated with Paul French (who says he is the sales manager and all the people on the floor say he is the boss) and a salesman by the name of Gerald Brierre (may be off on spelling). I had emailed them what I could work with, that my daughter had to be on the loan as I do not have a license. I let them know that I had only a few hundred dollars to work with for a down payment. And that payments had to be under 300...Continue Reading 

Pam Finney Green's profile image
Pam Finney Green 
7 years ago

Very friendly Service Department. Margarita is great! Had an appointment for routine maintenance ,my car was taken back right on time and finished exactly when I was told it would be done. 

Ryan Eber's profile image
Ryan Eber 
7 years ago

Poor customer service. The worst service department I've ever been to. I've tried reaching out to management on several occasions and continue to just get the run around. AVOID this dealership. Go to City Kia. Even if it's a farther drive, they treat people right there. 

Donna Jones's profile image
Donna Jones 
7 years ago

I always take my Kia too Orlando Kia West and they always do a fantastic job and there customer service is great they really care about there customers 

Nicholas Ryan Bouthillette's profile image
Nicholas Ryan Bouthillette 
7 years ago

My Kia Soul was unfortunately deceased on arrival due to a hit and run. Kia’s service department took in my car and extensively worked on it. It needed a new engine, so ordering the parts took the chunk of the time. It was a lengthy process for it to be repaired, (but upon my own investigation, the service department was swarmed with customers....it looked like a sold out movie theater of customers). I was in constant contact with a gentleman named Kevin in the service department. He was excellent, and knew exactly what to d... read more

Howie Gowan's profile image
Howie Gowan 
7 years ago

I bought my car in for an appointment oil change. The service man noticed a recall and recommended a 18000 mile service. He stated it would take 2-2.5 hours. At the 3 hour mark I asked what was going on and I was told they had to get the part from another dealership. My car was finally done at the 4.5 hour mark. A whole afternoon wasted. I was upset that I was not notified or kept in the loop. I was treated like a number from an organization that supposedly prides itself on customer service. 

Kim Janics's profile image
Kim Janics 
7 years ago

Thank you for your service I did not wait long my service person Margaret I hope I spelled her name correctly who helped me through my appointment it was greatly appreciated 

Frequently asked questions about Orlando Kia West

How is Orlando Kia West rated?

Orlando Kia West has a 4.3 star rating with 8,151 reviews. 

When is Orlando Kia West open?

Orlando Kia West is open now. It will close at 9:00 p.m.  

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