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Nelson Auto Group is built around faith in Christ and high standards of customer service. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer the treatment they deserve. When you do business with us, we hope you experience the Nelson Difference.
7104 S Springs Dr, Franklin, TN, 37067, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
What can be a long and monotonous process was made easy. Great staff and the extended drive train warranty is a great bonus Nelson Mazda offers. Mazda has a great product for a great value. I love my CX 5. It is comfortable and fun to drive!
VJ was my sales rep. One word: spectacular! He didn't pressure me at all. He wanted to make sure I got my car being that it's my dream car. He made my dream come true. Thanks. I will be recommending you guys in the future.
After car shopping for several months, I was dreading going to another dealership and feeling pressured into purchasing a vehicle; however this dealership was unlike any other I have been to! Levi and Matt were both absolutely wonderful - super friendly, no pressure whatsoever, and I felt 100% comfortable with my purchase. So thankful that I came across this dealership and my dream vehicle!
We had a great experience at Nelson with VJ helping. We shopped all around, the Mazda won and VJ was way more fun than anyone else we worked with!
Great dealership and people!! Loved purchasing my new car!
Nelson Mazda Cool Springs has some of the most professional and effective employees I ever dealt with. My experience was easy and straight to the point with the help of Cody and Justin. Cody listened to what I wanted and ensured I got exactly what I wanted. Justin was there when I arrived and took care of me and my kids while doing the paperwork in a very efficient manner. I can honestly say I was blown away how I was in and out under an hour and in my new vehicle with these guys! Highly recommend going to Nelson Mazda for y... read more
Business response:
Thanks so much for the recommendation! Enjoy your new car!
I experienced friendly and professional customer service. Nelson arranged for a test drive on the spot.
Nelson Mazda Cool Springs has a 4.4 star rating with 1,015 reviews.
Nelson Mazda Cool Springs is closed now. It will open at 9:00 a.m.
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