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Nelson Auto Group is built around faith in Christ and high standards of customer service. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer the treatment they deserve. When you do business with us, we hope you experience the Nelson Difference.
7104 S Springs Dr, Franklin, TN, 37067, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Warner was a wonderful salesman. He was very informative and patient every step of the way. I am so very thankful for everyone who played a part in the purchase of my new car.
Took my 2012 Mazda CX9 in for a few minor things going on. I was treated with the utmost respect and listened to. This is where I will be taking my vehicle to for routine maintenance and if needed repairs. Kudos to an awesome service team. Thank you for making my experience at your business a pleasant one, look forward to coming back.
Great experience! Wonderful sales associates!
I bought my first Mazda last year at Nelson Mazda - a CX5. It was a great experience - no hassles, great service, friendly staff. I liked the car and the dealership much more than I expected, so I decided to upgrade to a CX9. The experience was great.
We knew the vehicle we wanted and called on Friday. The sales person readily prepared the paperwork and contextualized it at pickup on Monday! It was efficient and pleasant. Thank you!!
If you're in the Mid-TN area, you can't go wrong with Nelson Mazda Cool Springs! From purchase through service, this team represents the utmost professionalism. Rick
Business response:
Thank you so much, rick! We appreciate you and taking the time to leave us a review. We strive to make each and every customer thrilled with their purchase and service every time!
My wife and I just bought a car from Nelson Mazda and it was a pleasurable experience.. It didn't take all day !!!
Business response:
Love to hear that! Thank you for the review and kind words. Enjoy your new car and so glad you got to experience the Nelson difference!
I want to say, first and foremost, that I did not purchase a car here. I did, however, receive excellent service as I shopped. In the end, they did not have a vehicle that met my wants/needs, but they were knowledgeable and courteous for my entire visit. Patrick and Justing were both easy to work with, and I will absolutely visit again should I need to purchase another vehicle.
Business response:
Thank you so much for the kind words, Taylor! We appreciate you taking time to write a review and hope to be able to help you find your next vehicle in the future!
Nelson Mazda Cool Springs has a 4.4 star rating with 1,015 reviews.
Nelson Mazda Cool Springs is open now. It will close at 7:00 p.m.
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