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Nelson Auto Group is built around faith in Christ and high standards of customer service. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer the treatment they deserve. When you do business with us, we hope you experience the Nelson Difference.
7104 S Springs Dr, Franklin, TN, 37067, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Business response:
Thank you for your review!
Great service by nice people. A pleasure to take my vehicle there.
Business response:
Thanks for the kind words Robert!
Great experience! Ty Johnson was professional and courteous and I would definitely shop there again for a new vehicle.
My husband and I have been toying with the idea of trading in our trusty minivan for a new family vehicle and heard the radio commercials for Nelson Mazda and were impressed that they donate some of their profits to help some great organizations, so we decided to take a look. VJ Ciesielski was our product specialist and he did a great job listening to our needs and helped us find a great deal. We were able to trade in our van and purchase a Mazda CX9 that will meet our needs and keep us in budget. The process was easy, the p... read more
Business response:
Thanks for your kind words Katherine! We hope your enjoy your new CX-9!
I can't stop staring at my new car in all its glory and miss Rhydian loves it, too. Thanks VJ for staying so late to help us purchase a safer vehicle for my little nugget and to the rest of the team for being generally awesome �
Business response:
Taylor we are so glad you found what you were looking for! We think our team is pretty awesome too. ;)
A friend recommended that I go to Nelson Mazda in Cool Springs to buy a car. I was nervous and honestly do not like the process of buying a car. I met with Ty and he was super helpful- got me a car that fit my needs and expectations! He was so helpful and got me in and out in no time with no hassles. After it was all done I realized this was an amazing experience! I love my new car and would recommend them to anyone! Please go check them out!!
Business response:
Glad to hear you had such a great experience! Ty is one of our best and we will certainly pass on the kind words.
I purchased my CX5 from Nelson Mazda Cool Springs and had my vehicle's fourth maintenance/service (every 5000 miles) this week. Each experience has been exceptional from the day of purchase to my recent visit. It was hard for me to give up my 2000 Mazda 626 but am so glad I upgraded last year. The friendly staff always greets me with a warm smile, answers all my questions and delivers my car in a very timely manner.
Business response:
Thank you for letting us know about your great experience. We certainly appreciate your service with us and look forward to seeing you again soon!
Wonderful dealership and excellent sales staff made buying our new Mazda Miata a truly enjoyable experience!
Nelson Mazda Cool Springs has a 4.4 star rating with 1,015 reviews.
Nelson Mazda Cool Springs is open now. It will close at 7:00 p.m.
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