Nelson Mazda Cool Springs's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Nelson Mazda Cool Springs

4.4

About this business

Nelson Auto Group is built around faith in Christ and high standards of customer service. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer the treatment they deserve. When you do business with us, we hope you experience the Nelson Difference. 

Location details

7104 S Springs Dr, Franklin, TN, 37067, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.41,015 reviews
Select a rating
Kimberly LaRocca's profile image
Kimberly LaRocca 
8 years ago
Lisa Dodge Grau's profile image
Lisa Dodge Grau 
9 years ago

When I finally narrowed my new car search to either a Mazda or a Toyota, I came to Nelson Mazda to test drive their product. They happened to have a slightly used Toyota Rav4 and, trying to be frugal and please my husband, I bought the car. The next day I returned it and bought a Mazda CX-9. Don't get me wrong, the Rav4 was a great car, just not for me. The CX-9 is AWESOME!! My dream car! And the whole experience with Nelson Mazda was easy and fun. My salesperson was Ty, a super nice guy, very knowledgable and extremely pati... read more

Michelle L Simpson's profile image
Michelle L Simpson 
9 years ago

I just made it home from a very long trip to get my car (an Acura TLX) from Nelson Mazda. After searching on Car Gurus, I found the car I wanted at several dealerships, BUT Nelson had it for a Price worth making the trip. This car was purchased on many emails and a couple of phone calls. As soon as I said I wanted the car it was removed from the lot and off all websites (because I checked). Ron met me at the airport, took me to the dealership and I was done in less than 15 minutes and on the road home in my awesome car. 

Mike Donnell's profile image
Mike Donnell 
9 years ago

This dealership was so awesome to work with and really took care of me on my first purchase that I came back within 2 weeks and bought another. Then, my daughter bought one 2 weeks after that. Their used cars are mint! And very competitively priced. Ask for Colin and tell him Mike sent you.... 

Bosco Allocco's profile image
Bosco Allocco 
9 years ago
Kellie Rendleman's profile image
Kellie Rendleman 
9 years ago

Our unscheduled repair was handled the same day. :) 

Austin Foust's profile image
Austin Foust 
9 years ago

Incredibly friendly staff! Great buying experience! Will purchase from them again in the future! 

Business response:

Thanks so much Austin! 

Renee White-glasgow's profile image
Renee White-glasgow 
9 years ago

Wonderful buying experience! Doug Craig was knowledgeable and friendly with a great attitude. We are very thankful he was available to walk us through the buying of our 2012 Mazda 3. Non-pressure sale in a relaxing and pleasant atmosphere. Everyone on staff treated us with dignity and equality. Great price and financing was just the icing on the cake. I strongly encourage people to visit Nelson Mazda for their next vehicle. I am grateful I did and very appreciative of their overall demeanor and business practices! 

Lydia Gillespie's profile image
Lydia Gillespie 
9 years ago

Great service writers and mechanics. I am very pleased with our new cx-5 grand touring with sky active technology, as well as with the staff during out first scheduled maintenance. 

Frequently asked questions about Nelson Mazda Cool Springs

How is Nelson Mazda Cool Springs rated?

Nelson Mazda Cool Springs has a 4.4 star rating with 1,015 reviews. 

When is Nelson Mazda Cool Springs open?

Nelson Mazda Cool Springs is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com