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Nelson Mazda Cool Springs

4.4

About this business

Nelson Auto Group is built around faith in Christ and high standards of customer service. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer the treatment they deserve. When you do business with us, we hope you experience the Nelson Difference. 

Location details

7104 S Springs Dr, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.41,015 reviews
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Abbey Roop's profile image
Abbey Roop 
2 years ago

Wouldn't send a mortal enemy to buy a car from these guys. Sales was a disaster, they tried to make it right, but service destroyed it in the end. Purchased Carbon CX30 2022, damaged insturment lens, headlight looks like it is popping out of passenger side. Had it for weeks, did more damage. Never recieved any updates and had to call myself after weeks went by. When went in to pick up I was told that service would be happy to set me up with a sales person if I wanted to trade… See more 

Marina Distefano's profile image
Marina Distefano 
recommend  Recommended
2 years ago

Best place to buy a car. The salesman Clayton was so easy and nice to work with that it made buying a car enjoyable. No game playing. Chad Custer the owner is right there making sure things run smoothly and his customer is very happy. This is my first Mazda . The car rides beautifully . A plus for this car dealership 

Mark Barron's profile image
Mark Barron 
2 years ago

worst car dealer we have ever had the displeasure of dealing with. 

Jennie Wu's profile image
Jennie Wu 
5 years ago
Tammy Knapp's profile image
Tammy Knapp 
5 years ago
Becca Richardson's profile image
Becca Richardson 
5 years ago
Tim Smith's profile image
Tim Smith 
5 years ago
Fernando Del Rio's profile image
Fernando Del Rio 
5 years ago
Josh Beasley's profile image
Josh Beasley 
5 years ago

Business response:

So happy to hear that, Josh! Thank you for the feedback. It is our desire to have each and every customer who walks through our doors to feel the same way you did. We appreciate you and hope you enjoy your new car. We are here if you ever need anything! 

Frequently asked questions about Nelson Mazda Cool Springs

How is Nelson Mazda Cool Springs rated?

Nelson Mazda Cool Springs has a 4.4 star rating with 1,015 reviews. 

When is Nelson Mazda Cool Springs open?

Nelson Mazda Cool Springs is closed now. It will open tomorrow at 9:00 a.m. 

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