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US Auto Sales

3.4

About this business

Looking for a reliable, high-quality and affordable vehicle in Lawrenceville, GA? Wondering where to turn to? Visit our team at U.S. Auto Sales here in Lawrenceville! Whether you are just beginning your journey to finding the perfect vehicle or are getting ready to finalize your selection with a few final candidates, our staff at U.S. Auto Sales will be thrilled to help in any way we can. This town is where it all began for U.S. Auto Sales – Lawrenceville, Georgia! The University Parkway dealership is one of two locati... read more

Location details

2875 University Pkwy, Lawrenceville, GA, 30043, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.41,752 reviews
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H. H.'s profile image
H. H. 
4 years ago

US auto is the most horrible dealership on the face of this earth. I got a car from them within the first 5 days my brakes had to be replace in another two weeks all the oil leaked.. then these bastards left me and my family stranded with no vehicle as of today the claim is still pending I spent over 1000 dollars in rental cars and Lyft and can't get reimbursed until they make a decision on my claim now I'm on suspension from my job cause I have no transportation to work that was over a week ago. They all need to burn in ***... read more

Business response:

Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ***************************************************? We hope to hear from you soon. 

Kelvin G's profile image
Kelvin G 
4 years ago

Please Please Please do not buy a vehicle from this Company! You will regret it. I had my vehicle and made payments for three years in a row. I switched jobs and pay cycles and begged these people i needed only to schedule my payment from friday 12/13 till friday 12/21. Thay left be stranded despite already paying 13000 plus over three years. Now they will never see another dime. Please be warned i wish i never went here they have no compassion at all. 

Angel B's profile image
Angel B 
4 years ago

There are numerous issues I have had with this company. This past summer I purchased a vehicle from their store, located in Florence SC. I drove 3 hours to get there because they advertised a special they had with the down payment. Of course they take into account your credit etc. That was fine, but we were told that 500 is all we would have to put down, right before coming. Well that was not the case entirely. You will have a deferred payment. If it is too good to be true, it is. However, we got the car, sent in all proof o... read more

Tenisha W's profile image
Tenisha W 
4 years ago

The Sales staff is nice. However, the problems come in after that. I am a veteran and I bought a car from USAS and transferred my insurance from one car to the car i purchased from them. The first problem was that they attempted to shut my car off because they claim they hadn't received the paperwork showing my insurance which had I not had insurance, I wouldn't have been able to drive home. Then, they attempted to get me to pay an extra fee for their insurance because they claim they only had record of me having liability i... read more

Christopher R's profile image
Christopher R 
4 years ago

I am a currently a US auto sales buyer, financing a vehicle. Today I spoke with a customer service representative through US auto sales which ensured me that a minor unnecessary fee would be waived after paying over 800 to pay this month as well as next month. Come to find out she said it was rejected by her supervisor. Being that I worked in customer service in the past an agent/ rep becomes a direct representation of the company and although even making a mistake has to be honored once your word is giving. Also I made paym... read more

Shatoya H's profile image
Shatoya H 
4 years ago

They sale cars that are not in good condition, and make you pay for the repairs. I purchased a car sept 27th and 3 days later I been having airbag issues, check engine light, wiring and rotors and break problems and they won't approve repairs . It hard to get in touch with management also corporate this has been stressful I wish I never went to them the worst company ever. Don't Go take your money else where. 

S. H.'s profile image
S. H. 
4 years ago

They sale cars that are not in good condition, and make you pay for the repairs. I purchased a car sept 27th and 3 days later I been having airbag issues, check engine light, wiring and rotors and break problems and they won't approve repairs . It hard to get in touch with management also corporate this has been stressful I wish I never went to them the worst company ever. Don't Go take your money else where. 

Business response:

Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ***************************************************? We hope to hear from you soon. 

Christina J's profile image
Christina J 
4 years ago

HORRIBLE! I found a car I wanted online, eventually wen in to do paperwork and to make my down payment. Well, vehicle after vehicle was not available bust was displayed as available. Finally found one. I was approved, put the money down, was going through the whole transit process. The one blonde chick who was playing manager while the manager was off gave me my receipt, I noticed it was the vehicle and my card number but wrong name and address for customer. They apologized and said it would be switched over correctly. I ask... read more

Earnestine L's profile image
Earnestine L 
4 years ago

They sales Lemon and want refund deposit. Very unhappy customer 

Frequently asked questions about US Auto Sales

How is US Auto Sales rated?

US Auto Sales has a 3.4 star rating with 1,752 reviews. 

When is US Auto Sales open?

US Auto Sales is closed now. It will open at 9:00 a.m. 

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