US Auto Sales's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

US Auto Sales

3.4

About this business

Looking for a reliable, high-quality and affordable vehicle in Lawrenceville, GA? Wondering where to turn to? Visit our team at U.S. Auto Sales here in Lawrenceville! Whether you are just beginning your journey to finding the perfect vehicle or are getting ready to finalize your selection with a few final candidates, our staff at U.S. Auto Sales will be thrilled to help in any way we can. This town is where it all began for U.S. Auto Sales – Lawrenceville, Georgia! The University Parkway dealership is one of two locati... read more

Location details

2875 University Pkwy, Lawrenceville, GA, 30043, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.41,752 reviews
Select a rating
Tempis w's profile image
Tempis w 
4 years ago

this is the worst company to go through for a vehicle they have been unprofessional since day 1 I purchased a care 02/24/2020 and long story short it has been a mess my check engine cuts on 1 week later and these people disabled my car for no known reason after my payment was made before the due date causing me to be late for work because of an error on there end I want out of the contract I want nothing to do with this company 

Business response:

Please reach us via email or phone, and we would be happy to discuss the issue at your earliest convenience *************************************************** or ************. Thank you. 

AngryTye's profile image
AngryTye 
4 years ago

I tried to get a car from this place and Renee was supposed to be working with me and caused me to cancel twice with Drivetime because she was supposed to help me. Never heard back from her or the manager. There were two cars on there that said available and was priced wrong. At first they took the car down and then a week later the Nissan Rouge was back on there at the incorrect price. I ended up going to Stokes Kia to purchase a vehicle. They are the worse. Nobody is on the same page. I never heard back from Renee. The sal... read more

Jhenovia C's profile image
Jhenovia C 
4 years ago

I was absolutely lied to about my deferred down payment. I was told as long as I have it in by my first car payment which would have been 2/19/20. The sales representative lied to get a sale putting dates in the system in which I can not do. I would've done no stars but I had to select one. 

Katina R's profile image
Katina R 
4 years ago

When When my school district moved to a twice monthly pay schedule I applied to and was approved for a modification to my contract. My instructions were to make the January 16th payment and the. February 1st payment, which I did. From then to now I've contended with my car being shut off and numerous calls to customer service, including spending 30-45 minutes talking with a representative yesterday (1/5). Today I was rudely told by two representatives that until I signed the amendment contract I would have to continue the or... read more

Katina R's profile image
Katina R 
4 years ago

When When my school district moved to a twice monthly pay schedule I applied to and was approved for a modification to my contract. My instructions were to make the January 16th payment and the. February 1st payment, which I did. From then to now I've contended with my car being shut off and numerous calls to customer service, including spending 30-45 minutes talking with a representative yesterday (1/5). Today I was rudely told by two representatives that until I signed the amendment contract I would have to continue the or... read more

Business response:

Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ***************************************************? We hope to hear from you soon. 

L. G.'s profile image
L. G. 
4 years ago

If I could give a zero I would. I have had superior car buying Experience since the age of 20. I've purchased from a Buy Here Pay Here dealership before, by far this is the absolute crummiest, non-compliance, lack of quality when it comes to customer service. My car has been deactivated for two months and I have explained myself over and over again. When the vehicle was purchased important facts was left out in regards to the deactivation of the vehicle for insurance that doesn't meet their standard and their personal fees. ... read more

Business response:

Please reach us via email or phone, and we would be happy to discuss the issue at your earliest convenience *************************************************** or ************. Thank you. 

jamillah j's profile image
jamillah j 
4 years ago

Terrible company will not work with you on a payment arrangement. I've had numerous issues with the car. I needed my payment extended told me I can't extend so now I'm stuck can't work don't have enough money to get to work. These people suck they will not work with anybody. 

Timmy B's profile image
Timmy B 
4 years ago

I'm just disapointed in the Manager that runs the U S.Auto on Savannah Hwy in Charleston I told them about the speaker in the Mercedes I just bought was blown and he refuses to fix it. This is not right 

Kimberly C's profile image
Kimberly C 
4 years ago

This company is dishonest in every word that they speak. I purchased vehicle in beginning of 2019 and purchased a extended warranty ( bumper to bumper Level 4 with extra level for componets) i signed a we owe because my check engine light was on. I went back within a week to have it fixed and was told I had to wait until my warranty came in effect 30 days after purchase to have repaired. So I waited. When 30 days was up I took into dealership Hennesy Cadillac to have repairs done to find out they refuse to honor the DOWC war... read more

Frequently asked questions about US Auto Sales

How is US Auto Sales rated?

US Auto Sales has a 3.4 star rating with 1,752 reviews. 

When is US Auto Sales open?

US Auto Sales is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com