US Auto Sales

Christa G 

on BBB

5 years ago

I would like to thank the staff of US Auto Sales both in the Augusta Ga store and corporate office for all of the assistance they have provided me in the purchase of my vehicle. It has not been without a few glitches along the way. We did run into a timing issue with registering the title across state lines. This issue by no means was the fault of US Auto Sales but rather an issue of buying a vehicle outside of my state of residence. They have gone above and beyond to help resolve the issue as quickly as possible. They were ... read more

Matreilla K 

on BBB

5 years ago

Buyers beware I purchased a car on October 27th, and now the car is in the shop with a bunch of repairs that is needed. J will get your money and then sell you a car but eventually a lot of sensors lights was start appearing.. 

Joi 

on BBB

6 years ago

I think this is the worst car dealership i have EVER dealt with. Their prices are ridiculous and they lie about the condition of the vehicle. They rig the cars just so they can pass the inspection so someone will buy them. I believe thos company needs to be shut down. 

Marla H. 

on BBB

6 years ago

I drove 7 hours to do business with this particular location due to a praise report from someone. I arrived and was surprised with a $1100 down payment they wanted after told it would be zero....I was told $750 of this could be deferred over a month. I was not expecting to put a down payment so definitely would not have driven this far to come home empty handed. I advised the salesman Brett. That was not going to happen and the attitude presents itself. He became very rude with a lot of sly smart-mouth comments. I stood firm... read more

DES W. 

on BBB

6 years ago

I WENT TO LOCATION ON MEMORIAL DRIVE AND MY SALES LADY WAS LATASHA L*** SHE WAS VERY KNOWLEDGEABLE AND POLITE AND WALKED ME THROUGH THE DEAL STEP BY STEP.. THE MAIN ISSUE IS THE MANGER BY NAME OF ANTHONY HE IS VERY PUSHY AND OVER THE TOP.. HE TOLD ME THE BANK WOULD NOT APPROVED MY DEAL UNLESS I PAID FOR A 3000 WARRANTY THAT I DIDN'T NEED CAUSE THE CAR HAD LOW MILES.. I ALMOST WALKED TILL LATASHA WALKED ME OUTSIDE N SAID ITS NOT MANDATORY..SHE WAS VERY KIND AND PATIENT.I WOULD RECOMMEND ANYONE TO GO HER AND NOT ANTHONY 

Pamela M. 

on BBB

6 years ago

Do not do business with this company, I got my car in may 2017, when I went to us auto sales I let them know that I needed something that was dependable as I have 2 disabled children and i am also disabled myself, by February 2018, I started having problems with the catalytic converter, I had to pay $800 for repairs, then a month later I had to pay another $530 for the camshaft and crankshaft sensor to be fixed, then a few weeks later I had to pay another $260 to replace the long power steering hose, then I had to pay anothe... read more

Jontra D. 

on BBB

6 years ago

Tony and Jody was amazing ! They made sure I got the car I wanted and needed! Everything went smoothly with great down payment and great prices !! Will refer them to family and friends! Definitely will always shop with them !! Thank you guys !! 

Willie W. 

on BBB

6 years ago

These guys are awesome. Brett was fantastic and helped me pick the car of my dreams. If you ever need a new car, these are the guys you need to go see first because they'll get you into a new car you didn't think was possible. Ask for Brett 

Heather M. 

on BBB

6 years ago

This by far has to be the biggest joke of a company I have seen. From the unprofessional salesmen they hire to the way they do business in the customer service center. I have had nothing but problems from them since day one. From the so called referral bonus of $200 that we were suppose to get and to this day never have. To the car being put on the lot dirty and being told it would be cleaned when I came to pick it up and it was filthy. Although I havent had any mechanical issues with the car thank God. Just the way the comp... read more