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US Auto Sales
- Car Dealers
- Lawrenceville, GA
About this business
Looking for a reliable, high-quality and affordable vehicle in Lawrenceville, GA? Wondering where to turn to? Visit our team at U.S. Auto Sales here in Lawrenceville! Whether you are just beginning your journey to finding the perfect vehicle or are getting ready to finalize your selection with a few final candidates, our staff at U.S. Auto Sales will be thrilled to help in any way we can. This town is where it all began for U.S. Auto Sales – Lawrenceville, Georgia! The University Parkway dealership is one of two locati... read more
Location details
2875 University Pkwy, Lawrenceville, GA, 30043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
ABSOLUTELY TERRIBLE CUSTOMER SERVICE, MY WIFE TOOK OUR CAR IN FOR A WARRANTY REPAIR, AND ENDED UP NEEDING A RENTAL. THEY WOULD NOT PROVIDE ONE, MY WIFE WHO IS VERY PREGNANT HAD TO FIND HER OWN RENTAL WHICH IS FINE, BUT UPON FINDING ONE THEY WOULD NOT TAKE HER TO GET IT. THEY TOLD HER THIS WAS NOT A SERVICE THEY OFFERED, BUT AN HOUR LATER AFTER HAVING TO GET SOMEONE TO COME GET HER FROM OVER AN HOUR AWAY, THEY OFFERED TO TAKE ANOTHER CUSTOMER TO HIS RENTAL PLACE, THAT JUST SO HAPPENED TO BE THE SAME PLACE SHE NEEDED TO GO. AN... read more
Hello I purchased a car from US Auto in Union city. I traded in my current car for a 2013 Nissan Altima. A week later I had to go to the dealership for a I key system error. They ended up not being able to fix it so I had to take it to Nissan. At first they tried to make me pay for it but I was giving the car like that so I was not going to pay for it . I have not had the car a whole 2 weeks. So I ended up speaking to service manager and he told me to see Mike from Nissan and US Auto will pay for it. Got my appointment and g... read more
I bought a car from this company in Athens, Ga. the people there were really nice and worked to get me into my car and the one that I wanted. Also let me do two pick up payments before I started my original payments. Well make a long story short. We're now in the month of October and I am now having to replace a motor on a car that has 86,763 miles on it and I've only had the car for 8 months. I major work that I had done on my car was done in Lawrenceville, Ga. off of 316. They called there selves fixing my Catalytic Conver... read more
I purchased a car on September 13th, 2017. In less than 30 days my check engine light came on. I reported it to the warranty department and they advised me to take it to a shop and have it checked. I would of course be responsible for the 125.00 fee if the repairs were not covered by the warranty as well as the cost. It was determined that the alternator was bad and needed to be replaced. I took the car for the repairs and the wrong alternator was sent to the repair shop so I was told that I would have to rent a car plus pay... read more
I purchased a Malibu well over the worth.But I needed a dependable car for work. The same day I had issues with the steering wheel, they told me I can bring it in to the service shop. Since I had just started a new job I had to figure out when I could make that happen seeing as though they only take cars between 8-12, and my schedule is 8-5. So two days later the hot/cold temperature started jumping. I yet again called service the lady noted the account and told me everything will be able to be seen. Fast forward to this w... read more
This is by far the worse experience I have had in financing a vehicle. Bought a 2012 Chrysler 200 on 04/16/2014. As if today 04/21/17 I have paid nearly $15,000 into this car that is NOT even worth nor was worth near that amount when I first bought it and have 2 years left of payments of $415.00 a month! Just CRAZINESS. I have read numerous complaints from other consumers off of multiple websites with all the similar problems I have. They take full advantage of people with low credit scores where this place was one of their ... read more
Business response:
******** *********, We take pride in assisting customers obtain their automobile needs. Many factors affect a vehicle's value, such as the balance owed, vehicle type and condition (including mileage). The price of the vehicle, interest rate, finance charge, amount financed and total payments is provided prior to taking delivery of the vehicle. This is done so consumers can make an informed decision. If you would like to discuss your account in detail, please feel free to contact us directly.
Worst by far! Stuck in a parking lot for 45 min because they refuse to do their job with the insurance information provided they have been sent insurance information tines with the info requested I have two vehicles with them with the same insurance info THE SAME!!!!!!!! AND I CONTINUE TO BE TOLD ON ONE VEHICLE I HAVE TO PAY A 50 BIWEEKLY COLLATERAL INSURANCE! I keep getting told it has been solved but today ---- out working and they turned the car off for non-payment of collateral insurance! I have a 2 million dollar policy... read more
I will NOT advise anybody to get a car from US AUTO SALES! I got my car NOVEMBER 11th, 2016. December 11th, 2016 made a FULL MONTH! I kept smelling something, like oil was burning. December 25th, 2016 I drove from ATL to AUG. By the time I made it to AUGUSTA, check engine light was on. Stated I needed oil in my car. The oil stick was DRY, meaning no oil was in my car. As well as oil being splattered on my trunk. I spent $45.00 in OIL to put in my car, to hold me till December 26th, 2016 to get my oil changed. That day, I wen... read more
I think Us Auto sales takes full advantage of the people in need of transportation, I think because they self finance they can jack up prices of vehicles as they please which i think is awful. I am currently paying 20k on a 2007 Toyota Avalon. The vehicle engine is fine but everything else started falling apart as soon as a few weeks off the lot. With in the first month I had to replace ALL the tires because they all blew out. I am still having issues with the tires going flat. The seat that were in pristine condition now ha... read more
Frequently asked questions about US Auto Sales
How is US Auto Sales rated?
US Auto Sales has a 3.4 star rating with 1,752 reviews.
When is US Auto Sales open?
US Auto Sales is closed now. It will open at 9:00 a.m.
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