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US Auto Sales

3.4

About this business

Looking for a reliable, high-quality and affordable vehicle in Lawrenceville, GA? Wondering where to turn to? Visit our team at U.S. Auto Sales here in Lawrenceville! Whether you are just beginning your journey to finding the perfect vehicle or are getting ready to finalize your selection with a few final candidates, our staff at U.S. Auto Sales will be thrilled to help in any way we can. This town is where it all began for U.S. Auto Sales – Lawrenceville, Georgia! The University Parkway dealership is one of two locati... read more

Location details

2875 University Pkwy, Lawrenceville, GA, 30043, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.41,759 reviews
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Joi's profile image
6 years ago

I think this is the worst car dealership i have EVER dealt with. Their prices are ridiculous and they lie about the condition of the vehicle. They rig the cars just so they can pass the inspection so someone will buy them. I believe thos company needs to be shut down. 

Business response:

At US Auto Sales, we take complaints of this nature very seriously. We care about our customer's happiness and safety and I am terribly sorry to hear of your dissatisfaction with our company, pricing, and the condition of our vehicles. I assure you that each of our vehicles go through the a thorough inspection prior to sale. If you should be experiencing any mechanical failures with your vehicle, please supply a few details and I would be glad to review this matter. 

Marla H.'s profile image
Marla H. 
7 years ago

I drove 7 hours to do business with this particular location due to a praise report from someone. I arrived and was surprised with a $1100 down payment they wanted after told it would be zero....I was told $750 of this could be deferred over a month. I was not expecting to put a down payment so definitely would not have driven this far to come home empty handed. I advised the salesman Brett. That was not going to happen and the attitude presents itself. He became very rude with a lot of sly smart-mouth comments. I stood firm... read more

DES W.'s profile image
DES W. 
7 years ago

I WENT TO LOCATION ON MEMORIAL DRIVE AND MY SALES LADY WAS LATASHA L*** SHE WAS VERY KNOWLEDGEABLE AND POLITE AND WALKED ME THROUGH THE DEAL STEP BY STEP.. THE MAIN ISSUE IS THE MANGER BY NAME OF ANTHONY HE IS VERY PUSHY AND OVER THE TOP.. HE TOLD ME THE BANK WOULD NOT APPROVED MY DEAL UNLESS I PAID FOR A 3000 WARRANTY THAT I DIDN'T NEED CAUSE THE CAR HAD LOW MILES.. I ALMOST WALKED TILL LATASHA WALKED ME OUTSIDE N SAID ITS NOT MANDATORY..SHE WAS VERY KIND AND PATIENT.I WOULD RECOMMEND ANYONE TO GO HER AND NOT ANTHONY 

Pamela M.'s profile image
Pamela M. 
7 years ago

Do not do business with this company, I got my car in may 2017, when I went to us auto sales I let them know that I needed something that was dependable as I have 2 disabled children and i am also disabled myself, by February 2018, I started having problems with the catalytic converter, I had to pay $800 for repairs, then a month later I had to pay another $530 for the camshaft and crankshaft sensor to be fixed, then a few weeks later I had to pay another $260 to replace the long power steering hose, then I had to pay anothe... read more

Jontra D.'s profile image
Jontra D. 
7 years ago

Tony and Jody was amazing ! They made sure I got the car I wanted and needed! Everything went smoothly with great down payment and great prices !! Will refer them to family and friends! Definitely will always shop with them !! Thank you guys !! 

Willie W.'s profile image
Willie W. 
7 years ago

These guys are awesome. Brett was fantastic and helped me pick the car of my dreams. If you ever need a new car, these are the guys you need to go see first because they'll get you into a new car you didn't think was possible. Ask for Brett 

Heather M.'s profile image
Heather M. 
7 years ago

This by far has to be the biggest joke of a company I have seen. From the unprofessional salesmen they hire to the way they do business in the customer service center. I have had nothing but problems from them since day one. From the so called referral bonus of $200 that we were suppose to get and to this day never have. To the car being put on the lot dirty and being told it would be cleaned when I came to pick it up and it was filthy. Although I havent had any mechanical issues with the car thank God. Just the way the comp... read more

MICHAEL B.'s profile image
MICHAEL B. 
7 years ago

ABSOLUTELY TERRIBLE CUSTOMER SERVICE, MY WIFE TOOK OUR CAR IN FOR A WARRANTY REPAIR, AND ENDED UP NEEDING A RENTAL. THEY WOULD NOT PROVIDE ONE, MY WIFE WHO IS VERY PREGNANT HAD TO FIND HER OWN RENTAL WHICH IS FINE, BUT UPON FINDING ONE THEY WOULD NOT TAKE HER TO GET IT. THEY TOLD HER THIS WAS NOT A SERVICE THEY OFFERED, BUT AN HOUR LATER AFTER HAVING TO GET SOMEONE TO COME GET HER FROM OVER AN HOUR AWAY, THEY OFFERED TO TAKE ANOTHER CUSTOMER TO HIS RENTAL PLACE, THAT JUST SO HAPPENED TO BE THE SAME PLACE SHE NEEDED TO GO. AN... read more

Latasha J.'s profile image
Latasha J. 
7 years ago

Hello I purchased a car from US Auto in Union city. I traded in my current car for a 2013 Nissan Altima. A week later I had to go to the dealership for a I key system error. They ended up not being able to fix it so I had to take it to Nissan. At first they tried to make me pay for it but I was giving the car like that so I was not going to pay for it . I have not had the car a whole 2 weeks. So I ended up speaking to service manager and he told me to see Mike from Nissan and US Auto will pay for it. Got my appointment and g... read more

Frequently asked questions about US Auto Sales

How is US Auto Sales rated?

US Auto Sales has a 3.4 star rating with 1,759 reviews. 

When is US Auto Sales open?

US Auto Sales is closed now. It will open at 9:00 a.m. 

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