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US Auto Sales

3.4

About this business

Looking for a reliable, high-quality and affordable vehicle in Lawrenceville, GA? Wondering where to turn to? Visit our team at U.S. Auto Sales here in Lawrenceville! Whether you are just beginning your journey to finding the perfect vehicle or are getting ready to finalize your selection with a few final candidates, our staff at U.S. Auto Sales will be thrilled to help in any way we can. This town is where it all began for U.S. Auto Sales – Lawrenceville, Georgia! The University Parkway dealership is one of two locati... read more

Location details

2875 University Pkwy, Lawrenceville, GA, 30043, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.41,752 reviews
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Joe Mcraw's profile image
Joe Mcraw 
3 years ago

Us auto sales cares about no one I purchased a 2015 Ford escape eckboost from them in feb I tst drove it down a road that was only 35mph so I didn't notice the slip it had till I load the down payment and left the lot hit the interstate got up to 55 then noticed a very bad skip in it I called and filed a claim took the car to my mechanic he told me it was a 3 cylinder misfire he went to fix it and realized the motor was damaged beyond repair try to get the warrenty dept to honor their warranty and they acted like they didn't... read more

Hugh's profile image
Hugh 
3 years ago

Rude, poor customer service and inconsistent! I have been with this low down company for a l it take over a year and have been getting the run around. As soon as my jeep is totaled they promise to help and have been calling me cursing and disrespecting me after all I have been through on top of being patient. They have no customer service skills and tell you false information just to get you to give them "time" to fabricate more lies. It has been 3 weeks and I have documentation of our conversations. I was made out to be the... read more

Kassie L's profile image
Kassie L 
3 years ago

Was told upon approval my down payment initially would be $800, and could be up to $1300.. but in my case, $800 was what I was told.. so,. I came in, selected a car that was in the amount of $17000 that I qualified for... Anyways, I paid $905 instead if $800, idk why exactly... But after, I signed paperwork, i was then told, I had to pay two additional payments of $500, totalling my down payment to nearly $2000..? Very misleading company, but it gets better, I leave the car lot, not even to find the vehicle stops in incoming... read more

Jennie A's profile image
Jennie A 
3 years ago

I got a car from us auto sales on June 18th 2 weeks later is when is all started to go down hill. First the check engine light came on. I took it to autozone for a general diagnosis which said there was a leak somewhere (go figure, something that's not covered Under warranty) about a week after that the passenger side window came off track when I went to put it back on u could see where this has been a problem and it was put back together with tape. Of course another issue a week later..... my entire dash board stopped worki... read more

Billy M's profile image
Billy M 
3 years ago

This is the worst experience with a vehicle in my life. I purchased a vehicle in November 2020. February 14, 2021, while I was in another state on a trip, the transmission in the vehicle goes out. US auto sales were not compassionate, apologetic, and/or accommodating in this situation. After going through 3rd party warranty and paying over $1500 for repairs, not including rental for a month, on July 2, 2021 the axle of the vehicle brakes. The warranty company does not want to cover the claim, US Auto sales are not excepting ... read more

Donnita S's profile image
Donnita S 
3 years ago

Wish I could give zero stars.... This company is the worst decision I have ever made in my life. The refuse to work with customer with extensions. Day 5 and car is disabled when signing contract you are advised if you need more time to just call. They charge way more than what the care is worth. Dealerships have no direct numbers. Been calling since 8am and only 1 manger available who refuses to let me speak with her manger. 

Phi P's profile image
Phi P 
3 years ago

LITERALLY THE WORSE COMPANY IN THE ENTIRE WORLD!!!! DO NOT GET A CAR WITH THEM EVER!!!!!! The initial process is painless and easy but they have the highest interest rates and they charge you for extra stuff like not having full coverage and will turn off your car whenever they want. RUN AWAY! RUN FAR AWAY!!! Go to an actual dealership. 

Amber F's profile image
Amber F 
3 years ago

The worst company ever !!!!!! They come up with their own numbers that they feel you owe !!! 

Amanda G's profile image
Amanda G 
3 years ago

This place is terrible! They don't communicate well at all. They are very nice in the beginning to get you into a vehicle and after that it is downhill from there. If I could warn everybody to stay away from this business I would. I paid money to keep my car going and they still shut it off. They are so full of lies. If I could take it all back and NOT do business with them I would. 

Frequently asked questions about US Auto Sales

How is US Auto Sales rated?

US Auto Sales has a 3.4 star rating with 1,752 reviews. 

When is US Auto Sales open?

US Auto Sales is closed now. It will open at 9:00 a.m. 

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