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US Auto Sales
- Car Dealers
- Lawrenceville, GA
About this business
Looking for a reliable, high-quality and affordable vehicle in Lawrenceville, GA? Wondering where to turn to? Visit our team at U.S. Auto Sales here in Lawrenceville! Whether you are just beginning your journey to finding the perfect vehicle or are getting ready to finalize your selection with a few final candidates, our staff at U.S. Auto Sales will be thrilled to help in any way we can. This town is where it all began for U.S. Auto Sales – Lawrenceville, Georgia! The University Parkway dealership is one of two locati... read more
Location details
2875 University Pkwy, Lawrenceville, GA, 30043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I purchased my car in Nov 2020. Here it is 9/28/21 and I have been without an operating vehicle for 3 weeks. Payments made and still no movement. I have contacted the company for weeks since 9/13/2021 and still no resolution to this matter. Every person has a different answer to whom I need to talk too and what needs to be done. NONE of the staff is on the same page with manners and they forget that people actually read their contracts. I was told to take it to a auto body shop that they recommended through their claims comp... read more
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to ***************************************************.
U.S Auto Sales put a charge off on my credit after the Alternator gave out while was on the highway I gave it back because they refused to fix it. I only had the car for less then three months and they ended up giving me all my money back for my payments except for my down payment of course then they charged it off on my credit after they resold the car and gave me all my money back and even told me it would not go on my credit well it has been charged off i have been fighting this and i can't find a resolution. they Kept gi... read more
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to *************************************************** or ************************************************
I lost my jobs cause ki was sick with a cold no covid they won't even give an extension I haven't even gotten paid from. My new job yet and can't even make it cause my car off I'm so over it
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to ***************************************************
How does the website not show you late fees or if your payment is late .The management at this place is horrible they're not trying to help you figure out anything with your issue.Your on hold for hours only to get nothing resolved.They will tell you lie after lie.How you miss a payment but us auto sale website doesn't tell you anything its just takes another payment but they tell you that your car about to be repossessed.. How??? You missed a payment??? SEE HERE THE ?^<%
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at ***************************************************? We hope to hear from you soon.
I bought a car from here and in 16 days it started shutting off while on highway with my 2 month son in his car seat. I also made claims about this car within the 30 days and wasn't offered a lender or even accommodated for all the problems. The car had bad oil when I bought it. Also had many codes on it within the first 16 days. This is the worst car place I have ever experienced and I recommend if you have a problem with your car buying from him. You should seek legal measures against this company.
If I can give it -5 stars I would this is the most unprofessional company in the world I ride the bus for I even think about how bad I need a car from here I been paying for 3 year in it look like I only had the car for 3mos please by all means don't get a car here JUST DONT
I was on the phone trying to figure out was is going on with my title it was supposedly sent to me or the state on 4/1/2021, which i still haven't received. So this is like my 4th call and they pick up and get my last 4 put the phone on desk wait for about 5 mins, I can hear the customer reps in background talking and picks the phone back up to tell me they have no record of my vehical and asked where i bought and p aid it off at. GA lawrenceville area and paid it off there and then she says ok i see hold for min.... custome... read more
Us auto sales cares about no one I purchased a 2015 Ford escape eckboost from them in feb I tst drove it down a road that was only 35mph so I didn't notice the slip it had till I load the down payment and left the lot hit the interstate got up to 55 then noticed a very bad skip in it I called and filed a claim took the car to my mechanic he told me it was a 3 cylinder misfire he went to fix it and realized the motor was damaged beyond repair try to get the warrenty dept to honor their warranty and they acted like they didn't... read more
Rude, poor customer service and inconsistent! I have been with this low down company for a l it take over a year and have been getting the run around. As soon as my jeep is totaled they promise to help and have been calling me cursing and disrespecting me after all I have been through on top of being patient. They have no customer service skills and tell you false information just to get you to give them "time" to fabricate more lies. It has been 3 weeks and I have documentation of our conversations. I was made out to be the... read more
Frequently asked questions about US Auto Sales
How is US Auto Sales rated?
US Auto Sales has a 3.4 star rating with 1,759 reviews.
When is US Auto Sales open?
US Auto Sales is closed now. It will open at 9:00 a.m.
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