US Auto Sales

Ashley W 

on BBB

2 years ago

I'm trying to understand how they have an A+ when they have nothing but bad reviews??? it's not making since 

Jamal B 

on BBB

2 years ago

Well I can say the service with u guys have been a 2 outta 5 until I met ************** or Mim in the recovery dpt.sorry sir for the miss spelling. Well i had choose to get my car from US Auto on my birthday last year in March. Soon after that we hit this pandemic. I lost my moms to the beginning my only brother after in the middle and lost my son 3 months ago at the age of 6 year old to random gunshot violence. life had put me in the streets lost everything i had including my sanity. But yet unlike most I mad sure us auto w... read more

Kathy J 

on BBB

2 years ago

They **** never buy a vehicle from them all their vehicles are garage 

Natasha B 

on BBB

2 years ago

They're the worst company to purchase a car.. Its like buying 3 cars at 1 time. You ask to speak to a supervisor they never put them on the phone.. Trying to get help with pay off amount cause I lost my job.. Never missed a payment for over 5 yrs... NEVER GO HERE.. 

Julia L 

on BBB

2 years ago

I purchased a car through US Auto and on January 4 I hit a deer My insurance company total my car I have been getting the runner around from US Auto about release my title to my insurance company so that they can pay off the car Every time I call I can not get anyone on the phone . I do not understand the hassle of US Auto not releasing the title I am starting to think there's something wrong with the title it's going on a month since my insurance company total my car and US Auto still call me for a car payment when only thi... read more

Brooklyn M 

on BBB

2 years ago

If I could give them -5 stars I wouldthis is the worse place ever. Avoid at all cost, DO NOT BUY FROM HERE !!!! 

Kiara R 

on BBB

2 years ago

Back in December I stared this new job I let them know that the first week I worked it was only 2 days being I was hired through a temp agency. I worked my 2 days and was about to work a full week the next week but I got sick and wasnt able to work my week while I was working one night they shut it off next morning I would have been stranded at work if I didnt know the 24 hour code to use. They next week it was off again. I paid them numerous times a full payment of $248 they only keep it in for a week. I am very angry my ca... read more

janel c 

on BBB

2 years ago

This is the worst company in the world i had a car accident and i was not the at fault party,but i didn't have the uninsured motorist coverage,but i what i did have was the cpi so along with that they was able to send out a Appraisal to get a quote so i can take it to the shop to get it fix,okay so when i got the information i needed to move forward i was able to drive my car to landmark ******** on **** blvd. to have them to fix my car so when i got there me and ******* walked around the car to inspect and when we got finis... read more

Edna S. 

on BBB

2 years ago

This is the worst place everYou wait on the phone for 20 min then phone disconnects. I have been waiting on a copy of my title and a letter of guarantee for a totaled vehicle to be sent to my insurance company for over a month. I hate this company. In the meantime my payoff increases