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US Auto Sales
- Car Dealers
- Lawrenceville, GA
About this business
Looking for a reliable, high-quality and affordable vehicle in Lawrenceville, GA? Wondering where to turn to? Visit our team at U.S. Auto Sales here in Lawrenceville! Whether you are just beginning your journey to finding the perfect vehicle or are getting ready to finalize your selection with a few final candidates, our staff at U.S. Auto Sales will be thrilled to help in any way we can. This town is where it all began for U.S. Auto Sales – Lawrenceville, Georgia! The University Parkway dealership is one of two locati... read more
Location details
2875 University Pkwy, Lawrenceville, GA, 30043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I have bought 2 cars from Us auto. The 1st car was a 2011 convertible Chrysler 200. I got the car September 2020. After 6 months the *** brakes stop working and when I would go to stop the brakes would grab and release. I almost had several accidents because of this. I contacted US auto they told me to contact DOWC because I got the extended warranty. I contacted them they told me to take it to the shop of there choosing and they would pay to have it put on diagnostic machine. I done that they didn't pay. I had to pay $125. ... read more
Business response:
Hi ******, we're very sorry to hear this has been your experience so far. Unfortunately the decisions made by your local Kia ****** and the **** are out of our hands, but we'd like to look further into this and see what possible solutions we can offer you so that you aren't without transportation. Please reach out to us via https://www.usautoservicing.com/submit-feedback with any other details you can provide, as well as your best method of contact and we will investigate further. We hope to hear from you soon
Who has given you a good review, seems to me the BBB should investigate your operation. I love to read reviews, I have never reviewed a Company with just one (1) star and not one good report.You may want to ******* your Career and you choices in employment and practices. I will be reporting your Company to the ** Auto Sales Commissioner. As, I reached out to your past customers they are all ****** ***** with low-credit rating (scores) or Hispanic. This may be a operation of scammers. Awaiting a reference from Drive Time.
Business response:
Good morning! Our customers primarily leave reviews on our ******** pages or ****** pages, where you will find many positive reviews - unfortunately many people don't think to come and leave positive reviews here as well. Our goal is to assist any customer with credit problems in rebuilding their credit, or those looking to start their credit for the first time, regardless of their age, race, or background. Therefore it is common for the majority of our customers to have low credit ratings. If there's anything we can help yo... read more
Different payment amounts, dated **** to **** ,lies on top of lies. No signature of sales person on contract. Copies of forgery. Etc Etc. Over charged. 07/14/21 got car. 08/25/21 I shelled out ******* More than crooks.
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at at *************************************************** or by phone at ************? We hope to hear from you soon.
I have never been late on my car note I just recently started a new job and I call week in advance to get my payment change. They going to tell me to call back the week of, I just called back the week of and was told that I can't make any chances on my account because it will be past due in 3 days and they need 7 days. I said we'll I call last week and this man gone say well we don't have record of your call. This is how we run things and do things and we can't help you until the car is current and paid. And oh by the way it... read more
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to at *************************************************** or by phone at ************.
I had my car for a month when is broke down on me wasnt offer any type of help no solution the only thing I could do was give the car back because I couldnt afford to keep paying a car note & trying to get it fix took them forever to actually come get the car and now Im being harassed because that salesman didnt care nothing about my situation just wanted to make a sale
Business response:
Please reach us via email or phone, and we would be happy to discuss the issue at your earliest convenience at *************************************************** or by phone at ************. Thank you.
Trash!!! They sold me a lemon, then hurried to put ****s on my credit report, bought a car two months ago, car has been in shop a month , three weeks, no one from us auto has called me trying to fix the situation, or put me in a different car, nor do they return my calls
Business response:
Please reach us via email or phone, and we would be happy to discuss the issue at your earliest convenience at *************************************************** or by phone at ************. Thank you.
Bought a 2013 ***** Equinox in March, I put **** down, payments was 469 and not even a full 2 months go by before having trouble. I took it to the dealership they said take it here it sat for a few days without any work, went back to the dealership they said take it to a ***** auto shop, I did and now it's been sitting there for the past 3 months without getting worked on. First it was the engine now it's the timing but parts been ordered but I'm still waiting and Us Auto is still calling me for money but yet to help me in a... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at at *************************************************** or by phone at ************? We hope to hear from you soon.
They have the rudest customer service and they are not helpful at all. I wish I would have read the reviews about them. I recommend no one even at your worse, because I was there to get a car with them. Take public transportation before having to deal with them.
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to at *************************************************** or by phone at ************.
I brought a car from the before with great service so I decided too go back and get another car due too medical issues within 2 weeks car gave problems I called them after I saw a mechanic and let them know what was wrong they told me the parts where covered and take it too any mechanic and have them call too get approval too fix car mind you I was within my 30 day dealer warranty so I know they recorded the conversation so mechanic called them and one min it was approved than the next it wasnt cause they said the 30 warrant... read more
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to at *************************************************** or by phone at ************.
Frequently asked questions about US Auto Sales
How is US Auto Sales rated?
US Auto Sales has a 3.4 star rating with 1,759 reviews.
When is US Auto Sales open?
US Auto Sales is open now. It will close at 7:00 p.m.
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