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US Auto Sales
- Car Dealers
- Lawrenceville, GA
About this business
Looking for a reliable, high-quality and affordable vehicle in Lawrenceville, GA? Wondering where to turn to? Visit our team at U.S. Auto Sales here in Lawrenceville! Whether you are just beginning your journey to finding the perfect vehicle or are getting ready to finalize your selection with a few final candidates, our staff at U.S. Auto Sales will be thrilled to help in any way we can. This town is where it all began for U.S. Auto Sales – Lawrenceville, Georgia! The University Parkway dealership is one of two locati... read more
Location details
2875 University Pkwy, Lawrenceville, GA, 30043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
At first theyre great and now the service is terrible
Business response:
Good afternoon! We're very sorry to hear you're experiencing service problems. Please reach out to us via ************************************************************* with any details you can provide, as well as your preferred contact method, and we would be more than happy to help where we can. We hope to hear from you soon!
I started buying a 2014 **** focus I had it 3 months and the transmission started going out they told me they would swap me out for another vehicle everything I had paid on the focus would go to the new vehicle warranties was supposed to be transferred to but I have no warranties on it and no roadside assistance so then they put me in a 2015 ***** Trax now it needs a rack and pinion front struts the radio quit working the ** went out and it needs a rear end alignment now I'm going round and round on how to get it fixed they'... read more
Business response:
Good afternoon! We're very sorry to hear you're experiencing these problems, and we would like to help where we can. Please reach out to us via ************************************************************* with any details you can provide, as well as your preferred contact method, and we would be more than happy to look further into this for you. We hope to hear from you soon!
Had issues with the throttle body and miraculously that part wasn't covered by the warranty. I tried to call the ********** location because that is where I bought the vehicle and was told that the manager would call me but he never did. I paid for the repair myself and 3 days later it happened again! This time the car has been at the shop for 28 days. The manager has never called me but they will call everyday wanting a payment! I can't even get in touch with a person. They don't have the decency to even call me. I will nev... read more
Business response:
Good afternoon, we're sorry to hear this has been your experience. Please reach out to us via ************************************************************* with any other details as well as your preferred contact method, and we would be more than happy to look further into this and reach back out to you with any possible solutions. We hope to hear from you soon!
This is by far the worst ****** company ever. They make up how much the want you to pay. If you ask for a sup YOU don't get to talk to one. They won't work with. They only work with you to get you in the car. You better off going to mom pop buy here pay here. I wouldn't recommend my dog to get a car from these folk.
Business response:
Good morning, we're very sorry to hear you feel this way after visiting one of our stores, and we'd like to learn more about what went wrong. Please reach out to us via https://www.usautoservicing.com/submit-feedback with any information you can provide, as well as your preferred contact method. We hope to hear from you soon!
I should have takenbmy money elsewhere! I purchased a 2014 Dodge Avenger! The cost after financing is 34k! My engine blew in 2 weeks! They spoke so friendly to me in the beginning while I was doing the paperwork! Fast forward to present day.. those same people that was friendly are now being very rude and disrespectful! Im unable to get my money back , unable to get a replacement vehicle, and I feel unappreciated! I had to reach out to fox 5 for help due to them giving me the run around! These cars are over priced and under ... read more
Business response:
Good morning, we're very sorry to hear you've experienced these problems sine purchasing with us. Please reach out to us via ************************************************************* with any details you can provide, along with your preferred contact method, and we would be more than happy to look further into this and see what possible solutions we can offer. We hope to hear from you soon!
I would NOT recommend anyone to but a car from this place PERIOD!!!! I have only had my car for 3 months and the car need over $2200 in repairs car shuts off on the interstate in the middle of driving the car is junk like now Im stuck with a car that only starts up when it wants too I have children and the car is not safe at all and I pay for a warranty that doesnt cover anything like nothing at all!!!! I wish I would have NEVER came to this place to get a car its the WORST PLACE EVER!!!!!!!!!!! ????????????
Business response:
Good morning, we apologize for the inconveniences you have experienced since purchasing a vehicle from us. Please reach out to us via ************************************************************* with any details you can provide, along with your preferred contact method, and we would be more than happy to look further into this and see what possible solutions we can offer. We hope to hear from you soon!
I have already reviewed this once and said that the company is really trash and that they are not reputable and that if they had a company in ******** I would have done sued them because they have a lemon law but I bought my car in ************ ********* and have had nothing but trouble with it the transmissions out my wife was upset because it stopped in the middle of the road with her and she lost her job and nobody seems to know who I can contact or get help with or exchange the vehicle for the last 2 months 3 months that... read more
Business response:
Good afternoon, we're very sorry to hear about the frustrations you've experienced. We tried reaching out to you most recently on January 30th with no reply. When you have a moment, please contact us via ************************************************************* with any details you can provide on the vehicle and the problems you're experiencing, along with your preferred contact method, and we would be more than happy to look further into this and see what possible solutions we can offer. We hope to hear from you soon!
I'm so disappointed and will never purchase or refer anyone here worst car buying experience ever!!! 2weeks after purchasing the car all kinda lights started to come on one says the tire pressure isn't right regardless of me checking myself and putting air in them. The battery saver mode light comes on and continues to shut off the radio then the check engine light comes on. I called the dealership they say you can't trade the car after 5 days they don't even offer any way to help besides telling you to take it to one of the... read more
Business response:
Good morning, we're extremely concerned with the experience you've had since purchasing with us and would like to learn more about your situation. Please reach out to us via ************************************************************* with the same information provided here, along with any other details you can provide (store location you purchased from, employees names, etc.), as well as your preferred method of contact. We hope to hear from you soon!
I BEEN HAVING PROBLEMS WITH US AUTO FOR A YEAR AND THEY BEEN GIVING ME THE RUN AROUND AND THEY ARE NOT TRYING TO HELP MY *** BEEN BROKE FOR 8 months I GOT THE *** FIX AND ITS STILL GIVING ME ISSUES
Business response:
Good morning, we're very sorry to learn this has been your experience and we would like to learn more. Please reach out to us via ************************************************************* with any details you can provide, as well as your preferred method of contact. We hope to hear from you soon!
Frequently asked questions about US Auto Sales
How is US Auto Sales rated?
US Auto Sales has a 3.4 star rating with 1,759 reviews.
When is US Auto Sales open?
US Auto Sales is closed now. It will open tomorrow at 9:00 a.m.
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