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US Auto Sales
- Car Dealers
- Lawrenceville, GA
About this business
Looking for a reliable, high-quality and affordable vehicle in Lawrenceville, GA? Wondering where to turn to? Visit our team at U.S. Auto Sales here in Lawrenceville! Whether you are just beginning your journey to finding the perfect vehicle or are getting ready to finalize your selection with a few final candidates, our staff at U.S. Auto Sales will be thrilled to help in any way we can. This town is where it all began for U.S. Auto Sales – Lawrenceville, Georgia! The University Parkway dealership is one of two locati... read more
Location details
2875 University Pkwy, Lawrenceville, GA, 30043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
This company is the worst of the worst and wouldnt recommend anyone to go there. I purchased a 2013 ***** Equinox in June 2022 started having problems August of ******************************************* to take it the nearest repair shop which was pep-boys they had my car for about 3 half weeks went picked it back up on 24th of the month and it was back in the shop on 25th because now its shutting off while in traffic or sitting at a red light. When I took it back I was told that I needed an engine and there was no oil in ... read more
Business response:
Good morning, we're very sorry to hear this has been your experience, and we're very concerned with the condition your vehicle is in, needing 3 new motors. We'd like to look further into this and see if we can't finally get you some answers and determine next steps. Please reach out to us via ************************************************************* with the same details provided here, as well as any others you may have, and your preferred contact method. Once we receive your submission, we will escalate this to our mana... read more
They gave me a car with the motor messed up inside has to wait for my tags the doors didnt lock we got locked out the car the engine light came on two days after having the car I told them I want to trade it in they said they would put me in something else when the next shipment comes in it never happened I put the car in the shop to only find out it needed $3000.00 more work I had already put $2600 in it Im still being told that I will get a new car never happened so as Im repairing the car that I only had 2 months not even... read more
Business response:
Good morning, we're very concerned with the review left and would like to speak with you in greater detail regarding the matter. Please reach out to us via ************************************************************* with any other details you may have and your preferred method of contact. We hope to hear from you soon!
Do not, and I cannot stress enough do not buy a car from this company! it has been a nightmare with having the vehicle. I purchased a 2015 ******* elantra gti july of 2022, and after the first week the check engine came on. Was told outside of warranty by the second week, and told to go to pep boys for a diagnostic machine which they said would take thirty minutes with an appointment, almost five hours later due to a computer system issue took car to ******* dealership where had to pay $200 to get a diagnostic of catalytic c... read more
Business response:
Good morning, we're very concerned with the experience you've had, and the customer service received during this. Please reach out to us via ************************************************************* with any other details you may be able to provide, and your preferred method of contact. Once we receive your submission, we would be more than happy to take a further look into this and see what we can do to help remedy this for you as soon as possible. Thank you!
This business has an A rating. But it is not based on how dirty they are. I purchased a ********* journey on feb 7. On February 8th I had called and reported that the check engine light was on. They didnt suggest I bring it back they told me to call DOWCbut whoever marked the car as passed clearly lied and is working with them to sell damaged vehicles. I have now spent over **** on this car between the Ubers I had to take because the car overheated and had to be towed and repaired, along with the deductible and repair fees. ... read more
Business response:
Good morning, we're very sorry to hear about the experience you've had and the inconveniences that have followed. Please reach out to us via ************************************************************* with the same info you provided here, plus any other details you may have and your preferred contact method. Once we receive your submission we would be more than happy to see what we can do to find you a resolution. Thank you!
Why are they letting this place continue to be in business and get away with taking ones hard earned money only to be sold a lemon ?? they tried to press me to purchase a vehicle I almost did but my gut kept eating at me because if something is to good to be true its usually is. An outside of that I am a always do your research type of person and read reviews on a company something I do faithfully. An just to my suspicion nothing but very bad reviews & the company making excuses as to why they didnt honor any of the repairs.... read more
Business response:
Good morning, we're very sorry to hear you feel this way. If there's anything we can do to help in the future please let us know via *************************************************************. Thank you!
**************** ***** passtime override no good they just want $$$
Business response:
Good morning, we're sorry to hear you have not had a good experience. Please reach out to us via ************************************************************* with any details, and your preferred contact method, and we would be more than happy to see what possible solutions we can offer. We hope to hear from you soon!
I feel like I been stomped in the ground no direct number or help from nobody never can get thru on the phones to talk to anyone??I purchased a 2017 Red Jeep Compass on December 16th 2022 and not even a whole 2 weeks the check engine light came on, tried to contact anybody still was at a dead end, then 2wks after that the car completely stopped working..had to pay for a ride to go talk to a physical person and was told to get my car car towed to their repair shop and they would have me in something by that following week, so... read more
I have had my car since 2019 and in the beginning it was good.. now that I really need the company to help me they are awful. I was just 4 days past due I came up with $105 in my car note is $191.27 I asked them to see if they could hold off on turning my car off until Monday when I have the rest of the car no payment.They made up how much the wanted me to pay. They wanted me to pay 39 more dollars I didn't have it I had to borrow $105 to pay towards the car note. I'm upset because someone just called my phone last time I wa... read more
If I could leave 0 stars I would. The customer service is horrible. When trying to explain anything to the customer service persons they take everything personal as if they are being affected personally. As if they own the business. I think they might be under paid because they always seem irritated as if they dont want to be there. Its really sad. *** had my car for two years and Ive never been behind a month on payments and I get treated like Im Bothering them. As soon as I can Ill be getting rid of this car and washing my... read more
Business response:
Good morning, we're very sorry to hear about the customer service you've received as that's one of our top priorities, and we'd like to learn more about your experience. Please consider reaching out to us via ************************************************************* with any details you can provide, as well as your preferred contact method. We hope to hear from you soon!
Frequently asked questions about US Auto Sales
How is US Auto Sales rated?
US Auto Sales has a 3.4 star rating with 1,752 reviews.
When is US Auto Sales open?
US Auto Sales is closed now. It will open tomorrow at 9:00 a.m.
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