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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The worst and pathetic customer ********************** for new appliance delivery. They have failed 4 x.
Business response:
<p>Greeting*********************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
I ordered 2 Hotpoint washing machines by accident. I meant to buy a washer and a drier but found the website difficult to navigate. They were delivered to the driveway of my rental home. After they arrived my contractor discovered the mistake. Home Depot WILL NOT ACCEPT A RETURN of the excess washing machine!What? They said the order should have been rejected upon delivery. Are you kidding me? I was told I should have read the terms and conditions. I strongly recommend not buying appliances online.
We oredered an oven to be delivered and installed. We waited six weeks. When it was delivered, the delivery person said they weren't licenced to install it. They recommended we either hire someone to install it, and they would drop it off, or cancel and they would return it to Home Depot. Since installation was supposed to be included in the order, we called the Home Depot number provided us by the delivery service. The person told us that because the delivery person "disqualified himself" we had no alternative but to resche... read more
I am writing as a very dissatisfied consumer. Back in October 2021 and November 2021 I purchased / signed on with Home Depot for 2 rather large projects.Project 1 kitchen makeover - signed for on 10/31/2021. I knew due to Covid that the timeframe would be longer than expected due to supply chain issues, however here we are 15 months later and my kitchen is still not complete. I have had issue after issue getting this project complete. The original install was started in May 2022 - this included countertops, cabinet refacing,... read more
Business response:
<p>Greetings *************************** :</p><p><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.</p><p><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">We would like an opportunity to review your concerns and discuss this matter with you. Please... read more
Very disappointed in the quality of service from employees and even management. Ordered a gazebo in store at the ********************************************************************************* location and after over a month of being lied to be the store saying it was on the way and assuring me it was shipped l, turns out they shipped it to the other side of the country and now have said we burnt and they aren't gana do anything to make the situation right.
Business response:
Greetings *** **************************** style="box-sizing: border-box; color: rgb(255, 255, 255);">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. <br style="box-sizing: border-box; color: rgb(255, 255, 255);">We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. <br style="box-sizing: border-bo... read more
The reviews of products they sell are fake. I reviewed products for mold and mildew remedies and decided on Infinity Shield products based on reviews supplied by Home Depot. The product did not work as reviewed. When I went back to read the reviews I shouldve known by how much fluff was in them that they were written by the manufacture. Shame on Home Depot for not doing research on the products they sell.
I will give them a one because I can't give them a zero. My wife purchased a christmas gift for me that I did not need. Upon returning the gift I learn that I can only get store credit because I don't have my wife's debit card with me. So I take the store credit. When I try to purchase a medecine cabinet which we do need I discover they only have one of the model we want in a box that has a large hole through which it is easy to see the mirror is smashed. I ask them to order me one of these cabinets to which they respond tha... read more
Business response:
Greetings Mr.******** : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I had a horrible experience ordering a dishwasher and it still has not been resolved. I ordered on 11/7/22, it was delivered a few days later and installed by Home Depot. Right after the tech left, about Half way into the test cycle water starts seeping out of dishwasher and floods kitchen floor. I call Home Depot and they said a tech would be back out to check installation. Then a few hours later I call, and they said nobody was coming that I would have to wait til Fri, which was three days later. I Asked if they could just... read more
Business response:
<p>Greetings *************************:</p><p>Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. </p><p>We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p>Thank you for being a valued Home Depot Customer. </p>
This is the first time I have ever bought a stove, are a Refrigerator. at Home Depot What I got was not what I wanted. I wanted an ** with Ice in the door. I got an ** with ice in the bottom that I had to dig in the bottom. No Water, or ice on the top. I called HOME DEPOT BEFORE THEY DELIVERED. Right now I have to take off some of the charges they made.I will be back later
Business response:
Greetings Ms.**********; **************** you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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