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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Rating would be '0' if it was an option Subject: Whole Home Window (********) Purchase + Patio Door (~$25k purchase)Year long event, started with false/misleading information from the salesman to a current 'full settlement proposal' from a THD district Install service resource. I have a worksheet clearly noting every event and the durations before responses/actions This would seem great, if I could get past the below facts:* Quality of EVERY window, agreed to by several THD reps who came on site to review my org claims * ***... read more
Business response:
I have asked multiple times why I was provided windows that are not energy star rated for the region I line i, and expected to receive. I have also asked why they are all growing mold and show signs of moisture on the inside - assume because the seals are broke &/or because they are not rated for the region I live in (lucky it has been a very mild winter so far). IWhile THD has provided a settlement letter, by accepting it I waive all future warranty and any potential claims downstream. At this point, I am extremally concern... read more
I love Home Depot, but they or their shipping failed me. I bought a large tool box from them and they gave me a delivery date which was about 4-5 days from the date purchase which was fine. Well that day finally came and Im waiting for my shipment only to receive a text stating they could not deliver. I contacted customer support via text and they basically stated the shipping was passed around to 3 stores and each could not deliver for whatever reason. Then later customer support stated the reason was because they needed to... read more
Business response:
Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to assist you. Thank you for being a valued Home Depot Customer
We ordered a Bosch dishwasher through on-line service with Home Depot. Website indicated it was in stock. Ordered on Jan 6 2023, delivery date Jan 13 2023. Didn't get an email or call day before, called Home Depot Friday am. After being on hold for 40 mins, was told ***** delivered the dishwasher and got a signature, the Home Depot warehouse couldn't find it. They told me that Home Depot would do an internal investigation and i wouldn't get word until Wednesday, Jan 18th. As of Wednesday, got no call, email, or text. Tried c... read more
Business response:
Greetings **************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to assist you. Thank you for being a valued Home Depot Customer.
Contracted The Home Depot to replace 18 windows in my home April 2021. I was sold on ******** windows color Dark Bronze that advertised with a ******************* finish per the Salesperson (***) and the *************************. I was promised a turnaround time of June 2021 that turned into Mid-August 2021. Upon inspection, the color of the windows was chocolate. The Home Depot blamed me siting I should have expected brown hue's, except I was sold on "you can stand from the curb and it would look black", but these windows ... read more
Business response:
Greetings, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer. Home ********************** *************
Don't Buy Your Appliances Here!In November 2022 I bought a dryer (Whirlpool)In December 2022 the dryer was delivered. When the dryer was plugged in the light came on in the dryer but nothing else worked. The delivery person said that the power in my home was insufficient to boost the dryer. Because of the holidays was difficult to find an electrician immediately. When an electrician was able to come out he found that my electrical was sufficient and the dryer is indeed a lemon! Since then I have been back and forth with Home... read more
Business response:
Greetings, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer. Home ********************** *************
Location: ******************************************************************** Home Depot. I saw a fridge on the floor (open box) and was told by an employee that it was a brand new fridge but a return because there was a scratch on the front of it. It was advertised for half the price ($750). When I asked about a warranty, she said it came with one and it was just like purchasing a brand new fridge. The employee informed me that she had just finished "wiping it down" and her manager was looking to purchase it. I put a hold ... read more
Business response:
<p>Greeting **************************:, <br style="box-sizing: border-box;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box;">We would like an opportunity to review your concerns and discuss this matter with you.</p><p> Please know that a Home Depot representative from our ************* team will be reaching out to you. <br style="box-sizing: border-box;">Thank you for being a valued Home Depot Cu... read more
Been a customer with Home ********************** for years until now. Purchased a washing machine from Home Depot on line 12/24/22. Delivery scheduled for 12/30/22. No show on 12/30/22. Delivery rescheduled for 1/3/23. Dryer showed up damaged. Replacement dryer ordered and scheduled for delivery on 1/9/23. No show on 1/9/23, driver went to wrong house after calling me and advising they were on the way. 1/10/23, still no show after the driver called me to confirm the address. Called the office, representative stated that they... read more
Business response:
Greeting *****************************: <br style="box-sizing: border-box;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box;">We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. <br style="box-sizing: border-box;">Thank you for being a valued Home Depot Customer.
Placed and order for a garbage disposal air pump. never received the package. I check fed ex email and the leave it on the side walk on the street so I call Home Depot waititmes were long so inopted for the text/chat feature to ask for a replacement or refund they said I need to my bank. My bank refers to call merchant as they dont handle logistics/deliveries. What crappy service they went from it was delivered to your door then my gate I call and speak with someone **** saying it was curbside what a fool curbside is when yo... read more
Business response:
Greetings Mr.*******: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
In January 2022, we purchased a new floor for our living room from the Home Depot in *********** The purchase was supposed to be guaranteed for a year. After the purchase they gave it to an installer that managed to put a hole in a pipe while nailing in the baseboard. Home Depot sent ******************** to inspect the pipe on 11/22/22 They determined the hole was created because we did not have nail plates on the pipe to ensure they did not put nails through pipes. The home was built In ****. We purchased the house in **** ... read more
Business response:
Greetings Ms.*******: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open tomorrow at 6:00 a.m.
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