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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
We recently went into Home Depot (************************************************************ *****) to purchase a washer and dryer. When asked if we had and gas or electric hookup, we stated we unaware of the type of hook up we had, which we repeatedly told ******* we werent sure if we had an electric or gas and we were not shown what the difference was and which out any confirmation the order proceeded to be placed. Once it was delivered the delivery guy told us we had a gas dryer and were receiving an electric dryer (we ... read more
Business response:
<p>Greeting ************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
It has been over 2 yrs, 11/1/2021, when I signed a contract with Home Depot for a Cabinet Makeover, in ***************. and job still not done! Home Depot told me back on Nov, 11, 2021 the job would take 4-6 weeks. The cabinets were shipped to Home Depot sometime in the summer of 2022. Home Depot never inspected the order for the cabinets. THE DRAWS THEY SHIPPED, ONE YR LATER were WRONG!!! THEY NEVER BOTHERED TO INSPECT THE ****** When they came out to install the draws, they discovered the order was wrong. but the bathroom ... read more
Business response:
<p>Greeting</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
****************, was contracted by Home Depot to place back splash in my Kitchen. Dragon Scale used the brand new sink as a bucket to do all the grout work, which caused scratches in the stainless steel sink. We placed cardboard over the newly installed countertops to protect them and the worker cut a hole out to use the sink. Reaching out to both Home Depot and Dragon Scale. **** the owner visited and argued that the worker did not cause the scratches and wanted to use Cascade Gel to rub out the scratches. I did not have a... read more
Business response:
<p>Greeting **************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
We purchased a brand new washer and dryer with pedestals on 12/24/22. They were delivered damaged on 1/10/23 and we refused the entire order. The Second delivery was set for 1/27/23 and they were delivered damaged AGAIN! We refused the delivery and cancelled the order completely! It is now 2/11/23 and we still have not been completely refunded. They are passing the blame to the vendor saying one of the pedestals was not returned. We did not do business with the vendor! We did not accept any of the products. They should refun... read more
Business response:
<p>Greeting ************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
It gets worse. On Saturday, we were contacted and told it would not be until the following Thursday before a plumber would be able to install the dishwasher. So now it will be just over a week with a dishwasher sitting here which is completely unprofessional and ridiculous. My husband and I have to take turns taking days off work to sit around all day waiting for a delivery or plumber to arrive and then find out they are not showing. I don't know if Home Depot knows this, but most people do not have the luxury of taking days... read more
Business response:
<p>Greeting ****************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
Bought flooring. Received the order confirmations. Then was sent order cancellations because they made a price error but the emails claimed they were out of stock. Went back online immediately after and the price was changed and stock was available. I want my flooring at the price I bought it at. This is unfair to the consumer and fraudulent in my opinion.
First, I am not one to complain and I am usually very understanding and compassionate for people and running big businesses ...BUT THIS IS COMPANY IS UNBELIEVABLE. We order ** washer and dryer. Had it installed and broken by unqualified people who were basically ****************....and boy it has been H*** SINCE FOR MY FAMILY. THIS HAD BEEN GOING ON FOR 3 WEEKS in our new home we have been unable to enjoy! After weeks of disappointment, misdirected communications, false promises and more...here we are...still unable to wash ... read more
HOME DEPOT - I had two orders by a hacker that hacked into my Home Depot online account. They ordered $2,000 each order for over $4,000 in charges. I immediately contacted Home Depot and told them to cancel the order. They said they would. I was credited for the warranty purchase but the product itself was shipped to an unknown address in *********. That left $1,690 per order on my card. That happened in December, today is February 10 and after 15 calls over the last several months Home Depot keeps telling me it will be reve... read more
I bought a $10,000 indoor countertop 2 years ago and a $10,000 outdoor countertop 1 year ago. Both had installation issues and neither have been fixed. The indoor kitchen countertop had one section where they did a completely different edging then the rest of the countertops. It has been inspected over 5 times by over 10 people. Each time we contact the office they would say someone else needs to do the inspection and send out someone new. The inspectors always confirmed the edging had to be redone. And they took tons of pho... read more
Business response:
<p>Greeting Mr. Rice,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 8:00 p.m.
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