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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The worst experience! They were 3weeks late and then delivered the wrong appliance twice??They damaged my hard wood floors and walls when they delivered the appliances I purchased from them and only offered to pay$1200 of a $7200 repair bill?? they had a 3rd party called ******** ******* contact me to say take it or leave it and gave me a date to answer them and that offer was done and I can go through my home insurance for repairs cause they were not paying ?? it is totally all there damage I shouldnt have to use my home in... read more
Business response:
Greetings ************** Thank you for taking the time to reach out to us and bringing this situation to our attention. We are verysorry to hear about your experience. We would like an opportunity to review your concerns and discussthis matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to assist you. Thank you for being a valued Home Depot Customer.
I think the management from the home depot store on IH10 and *********************** in *********** are very informal and irresponsible with their customers, no sense of customer ********************** skills, they throw problems and complaints from one to another and do nothing to help solve the situation.It is not only the Managers but also the Corporation itself responsible for resolving customer issues in regards to defective appliances and other items to go out to customers and being defective.I have had a terrible expe... read more
Business response:
Greetings **************, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Ive been given 5 different numbers to call, i had my washer and dryer today and the installers did not install my dryer correctly. I paid for them to install the steam feature and it was not done. My owners manual was washed in the washing machine by the installer. My dryer is not even turning on now and i have not been given solutions. We had to wait 3 weeks for them to install initially and with a 3 month old this is getting impossible. I need a solution immediately
Business response:
Greetings Ms. ******************* you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Purchased a gas range. One on display had 2 oven racks and a broiler pan. One I received had no broiler pan and only 1 oven rack. Also, sign in store is deceptive as says delivery and installation as well as parts kit is included. Not true. Paid $19.99 for installation and $38.98 for parts kit. *********************
Business response:
Greetings ************, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
The level of employee understanding was minimal at best. I purchased a new **** Built snow blower last year for winter. This winter the snow blower would not run. As a result of talking to customer ********************** my only option was to bring the snow blower to Home Depot for service. Upon doing so customer ********************** sent it (snow blower) to *********** ** to their repair center. After initial conversation with them I was told that it was operator error because I didn't drain the fuel from gas tank during ... read more
Business response:
Greetings ****************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Very disappointed in HD. My elderly parents used them to install hurricane impact windows and are having problems with rust. After the initial installation we had water seeping in to the crevices of the **************** in S. ******* and it rains frequently but due to the poor ******* ship we had to request service multiple times. They came out a few times and did patchwork. Never taking responsibility for the defective work they did. Fast forward- to today, I am watching my senior parents call them repeatedly over the last ... read more
Business response:
<p>Hello ********************,</p><p>Thank you for taking the time to reach out to us and bringing this situation to our attention. We are verysorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. </p><p>Please know that a Home Depot representative from our ************* team will be reaching out to assist you. Thank you for being a valued Home Depot Customer. </p><p></p><p></p>
This should be-1 star! First time ever purchasing new *********** **** were so excited! Recently purchased 3 major appliances from local Home Depot-not cheap-; ************* *************** ************* Dishwasher was damaged, couldnt be installed with others. First delivery was wonderful! Guys were polite & respectful. DW rescheduled for delivery 1week later. No call, no notification of delivery window, nothing. They showed up at 7:30am as I was on my way to work. Received a call from manager the delivery team was at my re... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Ordered a new dishwasher and paid for installation. Original delivery/install was Jan 24. When they showed up, was told a plumber needed to install new water line. Plumber would call within 72 hours to schedule. Dishwasher would be left in garageturns out its damaged, so they had to take it with them. No call from plumber, but new dishwasher was delivered 2/4. No install, these guys just deliver. Call HD, was told plumber would call in 72 hours to put in water line, then installation would be scheduled.2/10 at 5:30pm, plumbe... read more
Business response:
<p>Greeting ****************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
I purchased a refrigerator on 2/17/23. My mistake was paying cash. They came to deliver and refused because we did not have the only connection they accept for an ice maker.I bought a refrigerator from them before and there were no issues, they installed a kit. I had to go in twice to customer ********************** to apply for a refund. They said it would be 7 to 10 days to receive a check in the mail, if the purchase is over ***** cash.When we got home the refund receipt said it takes 21 business days for a refund. They b... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 8:00 p.m.
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