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The Home Depot

1.1

About this business

The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!! 

Location details

2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 11:00 p.m.
Tue6:00 a.m. to 11:00 p.m.
Wed6:00 a.m. to 11:00 p.m.
Thu6:00 a.m. to 11:00 p.m.
Fri6:00 a.m. to 11:00 p.m.
Sat6:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
1.13,592 reviews
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Valerie T's profile image
Valerie T 
2 years ago

Countertop sales guy lied to me about countertop being in stock. I specifically said that I do not want to wait months because my countertops will be ripped out. They sent me to the wrong fabricator first who never contacted me. I contacted them after 1.5 weeks of hearing nothing and they told me they couldn't install that material. I contacted home depot who set me up with another fabricator and then home depot disappeared when I told them the material was not in stock like they told me. Now I work with the fabricator mysel... read more

Business response:

Greetings ********************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer. 

Sarra D.'s profile image
Sarra D. 
2 years ago

Its to bad I have to choose a star to leave a review. The associate helping us at first was great! I have made numerous purchases at Home Depot. It all went down hill from there. Our associate stepped away to see if the appliance we were looking for was in stock. The associate gave us permission to look at the pics of the appliance he had pulled up on his computer screen. As we were doing so, a female associate, while helping another customer, told us to get away from the computer that it was not meant for public use. I expl... read more

Business response:

Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer. 

Juan B's profile image
Juan B 
2 years ago

Is a scrap of customer ****************************, of ************************ Cero stars Cer star raiting 

Business response:

Greetings ************************:<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you.<br style="box-sizing: bord... read more

Phyllis W's profile image
Phyllis W 
2 years ago

I did a project loan to have my kitchen remodel. My job start date was May, 2022 and was supposed to be completed July 2022. They did not start until October 13 . 2022 and were in February.2023 and the job is still not completed. I was without water for about a month once they took the cabinets and sink out. I had to eat out three times a day by me being diabetic. Thru this process they were very unprofessional. I file a complaint, they kept me a bill for payment which I was and then stop because they hadnt started my job. N... read more

Business response:

Greetings ****************,<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you.<br style="box-sizing: border-box; ... read more

Maria C.'s profile image
Maria C. 
2 years ago

I was thinking of paying someone to install a secuity door for my home. Family persuaded me to buy security door and have homedepot install the door. I have always paid someone to fix things around my home. I was told that home depot are professional and any mistake made homedepot will correct and fix at no cost to the customer. I decided to buy door and have ******************** install door. On September 5, 2022 I contracted homedepot to install security door on my home. The contract read. Install wooden trim first against... read more

Business response:

Greetings ***************************** *********,<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you.<br style="b... read more

Lisa A's profile image
Lisa A 
2 years ago

Purchased a Gas Dryer for my father. The conversion kit was not with the Dryer, understandable. Call local store and was given a toll free number to call to purchase the kit because they don't sell them in the store i was told. Went online to purchase and online it says to contact your local store. Called the number and waited on hold for 25 min. Ordered the conversion kit and when she asked for my credit card i gave her **************** DEPOT credit card to pay with. She informs me they do not accept HD Credit Cards. You ha... read more

Business response:

Greetings ********************,<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you.<br style="box-sizing: border-b... read more

Pat G.'s profile image
Pat G. 
2 years ago

Buyers Beware:I'm being charged for services that has not been rendered-No product No installation and No service along with Not fulfilling their obligations. Charging me for product and services that I never received on a garage installation that originally ordered October 2022 ******** 

Business response:

Greetings ***********************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are verysorry to hear about your experience. We would like an opportunity to review your concerns and discussthis matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to assist you. Thank you for being a valued Home Depot Customer. 

Kristyn G's profile image
Kristyn G 
2 years ago

If I could rate home depot's customer ********************** and new 3rd party delivery company lower, I would. A -10 would be appropriate. False Advertising. Below is my letter emailed directly to the *** of Home Depot. Following the email, I receive a call the same day from their Executive Customer ********************** team, her name was ******. Upon calling her back and providing her my name, I was immediately put on hold then hung up on. Dear ******, I am a very upset Home Depot customer writing to let you know my expe... read more

Business response:

Greetings ******************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are verysorry to hear about your experience. We would like an opportunity to review your concerns and discussthis matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to assist you. Thank you for being a valued Home Depot Customer. 

Richard R.'s profile image
Richard R. 
2 years ago

Added two 1-star reviews on Home Depot website on bad plywood they sell and they were taken down or not posted. Home Depot seems to value manufacturers over customers. 

Business response:

Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are verysorry to hear about your experience. We would like an opportunity to review your concerns and discussthis matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to assist you. Thank you for being a valued Home Depot Customer. 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 1.1 star rating with 3,592 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open at 6:00 a.m. 

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