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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Ordered my appliances in January. Had a delivery date of 2/11/23. On 2/9/23 I got an email that my delivery was rescheduled to March! So when I went to the store they said 2 of 4 of my appliances was on backorder. So I cancelled those 2 and went to Lowes and bought them. HD reassured me my other 2 appliance could now be delivered on 2/11/23. So I pd someone to be at this house on 2/11/23 and no appliances ever showed. So I called HD and they basically said oops sorry. And rescheduled for 2/25/23. Well 2/25/23 came and I got ... read more
Business response:
<p>Greeting Ms.*******,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
Ordered a dishwasher from HomeDepot ******. HomeDepot scheduled installation 48 hours after delivery. The plumber came and turned on the dishwasher. The dishwasher started leaking and the plumber found out dishwasher got damaged during delivery. However, it passed 48 hours warranty windows so HomeDepot insisted that I called the manufacture for replacement or refund.When the dishwasher delivered, I immediately chat with HomeDepot online support for a certain schedule for installation. But HomeDepot support cannot guarantee a... read more
Business response:
<p>GreetingIue Chien,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
Worst delivery experience ever. Third failed time for delivery of a stove today. Home Depot has no control over their delivery company except to reschedule it. No communication from delivery company at alljust failed deliveries. I will never buy anything from Home Depot again as,now, we are at their mercy due to the time spent dealing with this.with no end in sight. I am at week 6 without a working oven and one burner on my current stove. First one just did not come, second one was so badly damaged we sent it back, and today... read more
Business response:
<p>Greeting Ms.*****,</p><p>or taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
I have had such a terrible experience with this company. They destroyed my home with damage their delivery driver caused ! WHICH I HAD ON CANERA!!! And their insurance company reached out to me and tried to blame the city! They went down my driveway on my property without permission and caused me 1499$ worth of damage and left it! I disgusting display of customer **********************. ********* at their insurance company was incredibly unhelpful and a sad excuse as a representative at this company - all this time still hav... read more
Business response:
<p>Greeting Ms.**********,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
Ordered 30 boxes online on the 24th of Feb, delivery date was supposed to today March 1st. Status was not updated so called and immediately the csr agent placed the blame on ****** So i called ***** to find out that Home Depot never scheduled a pick up with ****** ***** advised to call back Home Depot and ask for the scheduled confirmation # if they can't provide one means they never scheduled one to begin. Called Home Depot again asking for the confirmation # since they said they did send it to ***** but couldn't give me th... read more
Business response:
<p>Greeting Mr. ******************** you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Home Depot Charged Me To Service A Garage Door Opener That They Installed And It's Still Under Warranty
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I purchased a Ridgid air compressor from Home Depot on 02/05/2023. The air compressor was too small for what I needed so I ordered a different compressor online from Home Depot on 02/10/2023. I went to Home Depot on 02/18/2023 to return the Ridgid air compresor. I was greeted with a "Yes?" by the customer ********************** assoicate *******. I lost the card I used and ******* wanted to give me store credit, I declined and requested cash as I did not pay with a gift card or credit card. ******* began interrogating me ask... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
We bought carpeting for our house at the Home Depot in ********, ****, that costed ** over $4000. Since that was a large purchase, we expected to love it. We have purchased many things from Home Depot and we have always had good things to say about them. This is the first time we made a large purchase there. The guys that installed the carpet did a fantastic job! After running the sweeper for the first time, I was very disappointed in the way it looked because every step we took showed up very boldly on the carpet. We didn't... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Ordered new windows & put deposit down Jan.4 2022 Took 6 months for only partial of windows to install. When they did install partial windows they broke 2 of the window frames. That took another 4 months to come in and install. when they came out to finish installing the remander windows they order the wrong windows. Finished reinstalling the broken frames with old sashes, ( not a new window). ( I did not pay for mix & match windows). When installed the sashes do not fit the window frame now. waited 4 more months for new sas... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 8:00 p.m.
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