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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The home depot of ************ in *************** ******* are thiefs ******* the manager is rude and wont help anyone out. Went in to see him three times to resolve a problem and each time he was unavailable to see me. DONT BUY ANYTHING FROMT THIS STORE BECAUSE IF THERES AN ISSUE YOU WILL BE ST,UCK WITH IT. shop at Lowes they stand behind their products and are customer friendly.
Business response:
<p>Greeting **************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
The worse customer ********************** of my life. I will never ever ever do business with Home Depot again, and I urge anyone thinking of buying appliances from them to think again. No one takes responsibility and they send you on a wild goose chase to solve any issue you have. Its always someone elses fault and problem to solve. A month after my dishwasher was suppose to be delivered it was scheduled again to be delivered between 1pm - 5pm. When it didnt show up I went to get dinner. They came and told my son they were ... read more
Business response:
<p>Greeting******,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
I purchased a washer and dryer online on March 4th and was informed that. The delivery date was Friday, March 17th I called on Thursday, March 16th to make sure of the delivery date and time I was informed that I would receive a telephone call 30 minutes before letting me know that the delivery driver was on their way. I was told that someone would be out between 2 and 6 pm we received an email informing us that came at 12 and that I need to call and reschedule the delivery date I call the number provided and informed the re... read more
Business response:
Greeting **************:<br style="box-sizing: border-box;"><br style="box-sizing: border-box;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. <br style="box-sizing: border-box;">We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.<br style="box-sizing: border-box;"><br style="box-sizing: border-... read more
We had a GE dishwasher delivered and my husband was not able to install it until the following weekend. It sat in our house in the original box. When he opened it, there were scratches on the front. He call Customer Support and was very rudely told that it was over 48 hours and Home Depot would not do anything about it. The special financing information stated we could return the item within 365 days. Nothing was said about 48 hours if damaged. We had to search on the website for that hidden information. We have been loyal H... read more
Business response:
<p>Greeting*********************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
The ************** Home Depot in ************* ** is the worst location in the state. Management treats its contractors like a joke and take no accountability for the mistakes their under trained employees make. I will never be back to this location and would never recommend anyone do business with this conglomerate of idiots who will gladly and willingly deceive their customers while walking around pretending they've swung hammers for a living.
Business response:
<p>Greeting **********************:<br style="box-sizing: border-box;"><br style="box-sizing: border-box;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.</p><p> We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.<br style="box-sizing: border-box;"><br style="box-sizing: border-box;">Thank you fo... read more
I was unfairly released after 4+ years. (separate issue). Waited 10 business days for my last check, to no avail. My THDR representative was helpful, in that the paper check got a stop payment, but now I have to wait an additional 2-4 days for them to direct deposit my last check. Very disappointing. I should report them to the State Attorney General!
Business response:
<p>Greeting Ms. ********************* style="box-sizing: border-box;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.</p><p>We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. <br style="box-sizing: border-box;">Thank you for being a valued Home Depot Customer</p>
The window installation department is horrible. We ordered windows in October. They werent installed until January. But in those 3 months, we reached out several times to find out the status of our project and received NO communication in return. Our sales **** ****** was great, but he went on paternity leave and we had to deal with his manager, *****. But he never returned calls. After spending a lot of money to replace all of the windows in our home, it felt like we were getting swindled. Once the windows were actually rea... read more
Ordered a dishwasher online and had appointment for delivery on a Friday between 11 and 3 and the delivery was cancelled by the delivery people and I was told to reschedulerescheduled for the following Thursday and my delivery window was between 3 and 7 and delivery was cancelled at 5:30 (no reason given) and told to reschedule I asked to be the first person in the list for the next day of I was going to cancel and I was told that wasnt possible because they already had other deliveries scheduled so needless to say I cancell... read more
Business response:
Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Paid a $1500 deposit for a set of windows I ordered from Home Depot last year in March 2022 was told Id have them In August its now March 2023 still no windows and the sales manager just ignores my calls and texts messages Ive as to cancel order since they failed to communicate with me or deliver in a timely manner and was told that if I cancel they will take my deposit
Business response:
Greetings, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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