This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I went in to rent a Penske from HD and was told I needed to have my card present to walk out with the rental.We do business with HD Pro and has never been an issue. Not sure why I wasnt able to secure my move and to top it off they didnt accept Apple Pay! My wife is back at our new home 6hrs away with my card. Having to reconsider my whole moving process thanks to these outdated policies. Get with the times HD!
Business response:
<p>Greeting ****,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer</p>
Needs to be investigated for sexual assault on cashier's behind closed doors. This location covers up all complaints and violations district side. I think there may be trafficking connections.
Business response:
<p>Greeting Former,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
On 2/27, I placed an online order with Home Depot ******************************************************************. The delivery date was specified as 3/1. On 3/1 the delivery date was changed to 3/2. On 3/2 the delivery date was changed to 3/8-3/10. On 3/9 tracking information was listed as unavailable. On 3/9 in a chat with Home Depot, I was told the item had left ********, ** and was scheduled to be at the store for pickup on 3/10. On 3/10 I contacted Customer ********************** and was told the item was delivered t... read more
Business response:
<p>Greeting **************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer</p>
Purchased a dishwasher from Home Depot and arranged delivery. Dishwasher was damaged and never installed. Told they would call for new delivery date but delivery showed up without notification. I called to inform delivery I was out of town, then rescheduled the delivery for March 10. Returned to town to receive the dishwasher but no one showed up. Contacted Home Depot who said they no longer had the dishwasher and wouldn't be able to deliver it until after March 15. No apologies, no offer of compensation for returning twice ... read more
Business response:
<p>Greeting ****************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p> Thank you for being a valued Home Depot Customer.</p>
We like getting things @ H.D. but was disappointed after we signed up for the credit card offered to take advantage of the $25.00 rebate you were to get.Had our first purchase with it last Dec 2022 but got tired trying to find it after several statements and many more purchases. It's extremely difficult to get a REAL person by phone but finally figured out how to do that. I was right, we NEVER got it going on three months!! OOPS?? The customer ********************** person I talked to had to manually submit a request for it ... read more
Ordered 2 dishwashers two different locations same city within 2 miles of each other. Jan 30th, going on 3 months, 50 to 60 hours spent on the phone with promises broken every step of the way on how they will fix my issues , 4 to 6 trips to Homedepot store, 4 trips waiting for delivery or pickup, and 600 miles driven. 1st dishwasher - I had to wait for 3 weeks to get this one delivered.On the 1st attempt for 2nd dishwasher- waited for delivery received text stating you are 2 stops away then 1 then stop recieving updates.. Ca... read more
Business response:
Greetings **************** : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I am extremely disappointed and frustrated with the extended warranty I purchased from Home Depot in 2019 for my GE Refrigerator. The warranty plan is serviced by *******. My freezer/refrigerator stopped cooling 4 weeks ago and is still not working, nor do I have an estimated repair date. It has been both a Financial and emotional hardship dealing with the lack of a basic need and the constant monitoring in the repair progress. In the interest of time and space, I will not go into the details of this horrible experience. I w... read more
Business response:
Greetings ****** and ***************************; : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
The home depot is the only home improvement store in my city other then ace homeco (they are great) . The home depot does not hire anyone with experience. Then they say one thing just to make you happy but in the end , will not help you as they should . I paid over $3,000.00 for a weekly rental and the rental was fine but then they made me rent the home depot truck in order to rent the machine I needed. The truck was not fit for winter conditions and nearly killed me (not exaggerated) because the tires were bald and had no b... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Buyers Beware!In 2018, I purchased an Electrolux washer and dryer from The Home Depot and purchased a 5 year extended warranty. The washer and dryer come with a one year labor and 3 years parts replacement warranty from the manufacturer. That should have made it a total of 6 years but The Home Depot refuses to honor the warranty agreement as per the terms of coverage written in their warranty contract. They claim that the five year warranty purchased started when I took delivery but according to the terms of coverage in the ... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com