The Home Depot

Stacy C 

on BBB

2 years ago

I Bought Tile flooring and carpet from HD. They pushed our installation a couple of times. The installer came to install the tile and ended up tearing out everything he installed which was over half of the tile. He told us and showed us that the tiles were not cut square and the installation was not going to look professional. We have tried calling the store several times and finally talked to a manager (*****) he said he couldn't do anything and that *** (who I guess is in charge of flooring) was the only one that could hel... read more

Sarah Worth F. 

on BBB

2 years ago

Worst Home Depot in **. Cashiers are all what appear to be high school females too worried about men to offer assistance or answer a general question . When I asked for the General manger since none of them could offer assistance they acted belligerent. The cashiers literally talk about disgusting personal topics with customers right there. They are rude loud and act as if they are too pretty to do their jobs while the manger flirts with them its just too much going on for this to be a professional business. Location - *****... read more

Marty H 

on BBB

2 years ago

I bought a cart load of Christmas lights that were on sale at the ***** ** Home Depot store. When I went to the checkout I was pleasantly met with two young ladies that checked out my purchases and bagged them too. They were very pleasant. When started unloading my cart full of purchases out in the snowy cold parking lot a friendly senior gentleman from the store helped me unload and took my cart back for me. Talk about home town friendly service. I am impressed and Im coming back because you have a great store and awesome e... read more

Lana P 

on BBB

2 years ago

I am long time customer at ***************** in Home ********************** ************. I have spent thousands of dollars there buying tons of flowers, dirt, pots, etc.. Today I was not allowed to pick up the broken twig from the floor. ******* told me that "others spent more". Keep your ******. I will not shop there again. Not a big lost for you anyway. 

Hope G 

on BBB

2 years ago

This is just terrible that the only way you can get help is to come here and make a complaint. Well hopefully this works!!! I purchased a refrigerator from Home Depot on 09/08/2022 like others have stated long story short I didn't receive it until October 18 which I was ok with that. my problem is my Ice maker went out the week before Christmas I phoned frigidaire they did troubleshooting with me problem still not resolved. so I called back spoke to a lady she gave me the number to the people to schedule service,I was told t... read more

Rita T 

on BBB

2 years ago

Sold an Asurion Protection policy that I get no service from 

Jeary S 

on BBB

2 years ago

I shop at home depot 2-3 times a week. The stores are great. I finally ordered a tool box that had to be delivered as they do not stock the big ones. I will never make that mistake again. Home Depot uses US Pack Logistics for deliveries. What a terrible company. They called to say they would be here within 4 hours. 6 hours later I call them and they are still 1 1/2 hours out. Its Friday at 6:15 pm. I have paid overtime to 2 employees to stay from 4pm. I am sending them home s**** this. Dear Home Depot You need another carrie... read more

JD S 

on BBB

2 years ago

Buy a GE Profile 7.4 cu. ft. *************** ***** with Sanitize Cycle and ****************** STAR and Gas ***** Parts Kit for $855.94 ***** didn't work, Order Number WB32053849 They said they would send a technician to look at the problem and thus decide if the items should be returned, it's been almost 2 months now and that charge is still in my account, I called customer ********************** and they told me that they will check that, if you sell something defective that is your problem, no one will pay for an item that... read more

Tobey S 

on BBB

2 years ago

I would give less but 1 star is minimum.Home Depot stores are fine. DO NOT USE closet installation service!! We started the process 10min the ago and still have partially done closet. No one will answer calls or emails. Use any other closet installer-