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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I want to start to how disappointed and so frustrated I am about these big purchase I made at my local Home Depot with is located In *********** **********, I was so exited to buy a big kitchen aid stove , long story short I went to the sore so they didn't have it at the store they ordered for me a week after the stove was deliver, stove was counter depth to big for my kitchen had to hired people to help my taking it back to the store I get to the store and my big surprise was that apparently I only had 48 hrs to make the re... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Home Depot is charging me too dollar for a kitchen cabinet remodel. The sales people said it would be done in 3 days. We are now looking a 4 weeks of living in a half finished kitchen. It is a mess. It makes me feel like I have really been had. They need to compensate people for their scheduling errors and failure to fulfil the promises they make during their hard sales tactics.
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Home Depot gives the absolute worst service. I bought a dishwasher from them in 2020 and it broke 2 years later because the installer they contracted with did it incorrectly. After spending $150 to diagnose the problem, we found this out and contacted Home Depot. They gave us $100 credit towards a new dishwasher. Since the dishwasher we wanted was too expensive in our local appliance store, we decided to give it a shot and go with Home Depot again. Big mistake. Delivery has been canceled or messed up three times now. The fir... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I purchased a washing machine and it was defective, I purchased the warranty and they mailed me a check and the check bounced. They promised to mail me another check and it is going on two weeks since filing my claim and I have yet to receive my check.
Business response:
<p>Greetings :</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. </p><p>We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
We had entry way doors installed through Home Depot and their installers did an absolutely terrible job. The door doesnt shut and the storm door lasted all of two weeks. Never again will I use Home Depot.
Cheating Customers I purchased appliances online, the day they were to be delivered I found the same appliances with lower prices. I called customer ********************** and was told they couldnt price match because the items were on clearance. The difference was $110.00- Such a horrible way to treat customers especially since the items hadnt even been delivered. If I didnt need the stove I wouldve cancelled and went elsewhere!
Business response:
Greetings ******************, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I've been duped by Home Depot for the second time in about 3 months. In December I had an issue with a gift card. I was assured by Home Depot's customer ********************** team that it would be rectified through the store. The store claimed it could not be rectified through them, and thus began my journey spending hours on the phone, sending in every piece of requested documentation and yet still left without resolution - more importantly out 200 dollars.Most recently I ordered a gazebo, I paid for installation and now I... read more
Business response:
<p>Greetings ******************,</p><p>Thank you for taking the time to reach out to us and bringing this situation to our attention. We are verysorry to hear about your experience. We would like an opportunity to review your concerns and discussthis matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to assist you. Thank you for being a valued Home Depot customer.</p>
I made an order for a dishwasher from homedepot.com the delivery guys went to the wrong house , we call them immediately , they refused to do the delivery. Call the corporate number, they promise they would be back . Never show up. Call again they said they would have to reschedule the appointment. Long story short no dishwasher me and my wife miss work for this company to do a delivery that never came. The level of incompetence and lack of disregard for peoples time is beyond me . I will rather give my business ti someone e... read more
Business response:
Greetings ************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are verysorry to hear about your experience. We would like an opportunity to review your concerns and discussthis matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to assist you. Thank you for being a valued Home Depot customer.
Was on the Home Depot website, purchased a washer, and there was a system glitch. I called in and asked why my order was cancelled without notice, they said they cannot honor due to the computer glitch. Many others were also affected by the same glitch, and different people speaking to customer ********************** got different solutions. I just requested to have the same solution as someone else had received. However Home Depot did not honor the same solution. I urge Home Depot to review their policies and if you decide ... read more
Business response:
<p>Greetings ************,</p><p>Thank you for taking the time to reach out to us and bringing this situation to our attention. We are verysorry to hear about your experience. We would like an opportunity to review your concerns and discussthis matter with you.</p><p> Please know that a Home Depot representative from our ************* team will be reaching out to assist you.</p><p>Thank you for being a valued Home Depot customer.</p>
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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