This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Awful....Awful....10 months of trying to get resolution to my brand new refrigerator replaced that was delivered damaged. I followed the Home Depot process without resolution. 35 phone calls, lots of promises and no resolution. Will never, ever buy another product from Home Depot. Non-existent customer **************************** company will be out of business.....
Business response:
<p>Greeting ****************</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. </p><p>Thank you for being a valued Home Depot Customer. </p>
A bad discontinued refrigerator so to me from the Home Depot ***** want is my money back so I can get me a brand new another refrigerator I had no idea it was a discontinued product but Home Depot did I found that out when the repairman came to repair the first time it's on the 3rd repair and I told them I have a five year warranty just give me my money back so I can replace this refrigerator and take this junk out of my house in the Home Depot whoever their *************** is assurance something like that don't want to take... read more
Business response:
<p>Greeting ****************</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. </p><p>Thank you for being a valued Home Depot Customer. </p>
Wanted to the echo2100 trimmer being advertised by the store for $220 with an extra 2.5ma battery. Called to verify inventory, it's over an hour drive, as I have learned to do. A helpful associate gathered the trimmer, a battery, and some string and we preceded to the register where everything went south. They don't carry the 2.5ma battery that they advertised for free they only carry the 5ma battery. The manager was called and he said they couldn't honor there ad and offered $50 off the $200 5ma battery. So instead of a $15... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Bought an ECHO pole saw for $449. On the way to pick up I noticed it was $419 every where else. When I arrived at the store I asked about their price match policy and was told right away that they don't price match. Why have the policy on the website and not honor it. I will never buy from Home Depot again for this reason. The link online for Home Depot even said $419 but when you open it the price change to $419. Before you buy from Home Depot, look at other retailers because it will be cheaper. Here's the price match polic... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Rental Department refused cash deposit for rental equipment. It is ILLEGAL to refuse cash. I've prepared 14 months for this garden, I am beyond upset!!
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I placed an order for mulch (pallet) through Home Depot and when it was delivered it was the wrong color. I worked with Home Depot to issue the return which required a pickup using NSD as the carrier. After not hearing from NSD at all , i contacted home depot who followed up and NSD claimed they tried to get ahold of someone but couldn't (didn't leave any messages) and cancelled the return. I reopened with Home Depot a second time and gave them 2 numbers to call just in case. Several days went by and the same issue happened ... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Last year at this time, I purchased a new freezer, a new washer, and a new dryer from the ********* Home Depot. I paid in full, for the items, for warranty, for delivery, and installation. The delivery was royally screwed up, and I lost $400 in meat as a result. (HD did make good on that). However, the delivery people charged me $75 to switch the freezer door from left opening to right opening -- and the response of the delivery company was "shrug." They attempted to charge me to install the washer and dryer and remove the o... read more
Business response:
<p>Greetings **********, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.</p><p>Thank you for being a valued Home Depot Customer. </p>
Ive been waiting months for my new fridge that I paid in full $1,500 for. I cant get every Thursday off and they only deliver to my area on Thursday. The first Thursday I took off, their truck broke down then I got a new delivery scheduled not the next Thursday but the next cause I cant take every one off. The next time they arrived at 3:30 the very end of their time frame with a damaged fridge. So then I had to wait again to schedule a Thursday that works for me to take off. They arrive and the delivery man immediately walk... read more
Business response:
<p>Greetings Ms.***********; *********************** you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. </p><p>We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
I am begging anyone thinking of using home depot for any remodeling to reconsider!!!!!!!!!!!!!!!!! A few years ago my husband and I made the decision to use home depot for our kitchen remodel. I had recently found out I was pregnant so we opted to have the cabinets refaced, We also purchased Cambria quartz countertops from ********* and a suite of appliances. Less than two years after our kitchen was complete, the quartz cracked. Home depot sent the rep from ********* to my house. The lady told me my quartz cracked because m... read more
Business response:
Greetings ******************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com