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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Dear Home Depot Credit service team,It's been nearly 6 months that you guys still not give me an explanation about the fraud activity on my Home Depot credit card. I called you guys in December 2022 regarding those fraudulent transactions and you guys investigated and proved that that was not my purchase at all. Then you helped me cancel the credit card since my info was exposed on your website. I told you guys that I need to cancel my Home Depot credit card and close my account immediately. However, you guys open another cr... read more
Business response:
Greetings **********, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Dont buy any major appliances from Home Depot. We bought a high end washer and dryer. The washer wouldn't turn on after two weeks of use and its taken two weeks to even get someone to look at it. We also bought a pressure washer that quit after 45 days and they will not give ** an exchange. This place is rip off.
Business response:
Greetings **********************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
They came and installed my dryer, I even gave them the first techs a $40 tip. Within 24 hrs after installation we tried to dry our clothes but normal cycle wasnt heating. I called them, told then the issue. The first customer ********************** rep I talked to said he was going to order a replacement. They sent a tech over after 2 days to inspect and confirmed that the left side cycles wasnt working. They said that I should call home depot to schedule a replacement. I called and the 2nd rep I talked to said I couldn't ge... read more
Business response:
Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Never use the project loan for home improvements. The people they send will leave and hide damage they caused and home depo will just ignore your calls and emails... I have pictures. Not a month later the floors are lifting up making them not waterproof, the plubers scratched the new floor reinstalling the toliet and covered it with caulk and never said anything. And they installed a completely broken window latch... I mean completely missing... my fault for not checking every single window but I thought they were trust wort... read more
Business response:
Greetings ***********************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Horrible Customer **********************! I had the displeasure of dealing with a home depot associate by the name of ****** at the ********** ** home depot location. After receiving a notification that an online order was ready for pick up, I had someone go to the store to pick it up for me (because a truck was needed) upon arrival, they had to check in with home depot mobile app, which then prompted them to chat with a customer ********************** representative (****) the customer ********************** rep named **** ... read more
Business response:
Greetings ****************, Thank you for taking the time to reach out to ** and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Ive ordered 7 vinyl fencing panels which 2 weeks to get there and the order was missing 2 items (A line post and cap) which they said it would take approximately two more weeks to get there. So I suggest to hold the entire shipment until other items arrived. They stated that after five days of being on their property they send it back to the distributor. I dont understand how you could send back some I paid for and then refund my money. They spent more shipping the items then just letting my out right buy my merchandise. Eve... read more
Business response:
Greetings ******************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I have been back and forth with SEVERAL representatives for 15 months with no resolution. Weeks between call backs and no end in sight.
Business response:
Greetings Ms. ******************* you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I purchased an ** washer and dryer set with the extended (5year) protection plan 3-30-2020.On January 23, 2023, I called the warranty company to request a service on the washer because of a high pitched noise it was making while washing. A week later the service company came to my home and informed me that ** had ordered the wrong part so they would have to order new parts and come back. When he returned he actually broke my washer more and required more parts to fix it. Since then the A & E technician that Home Depot sent t... read more
Business response:
Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I purchased a full kitchen through Home Depot. Cabinets and countertops. They quoted my countertops at $6,300, and when their 3rd party installer came out they measured an extra 8sq ft plus an oversized piece which came out to roughly an extra $1,000. I called home depot to get this figured out as this is far more than they quoted.. They said that those are the measurements they had even though I have emails stating the opposite. I spoke with their team and they tried to gaslight me and eventually hung up on me. A mistake wa... read more
Business response:
Greetings Mr.**********: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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