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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Like others here, we ordered carpet installation. Ten days ago, the contractors came and finished only half the job. I have attempted no less than a dozen phone calls and even drove to Home Depot seeking answers and job completion. Nobody returns phone calls. Nobody seems to care that they have not completed a job that we fully paid for eight weeks ago. I continue to receive requests to fill out a we hope youre satisfied survey. You do not want me to fill out the survey. I want this job completed, and I want financial compen... read more
Business response:
Greetings, Thank you for taking the time to reach out to us and bringing this situation to our attention. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer. Home Depot Customer Care
Did not honor a deal to install a shed through a bait and switch with the color of the shed. One color was installed, the other not. I searched purposely for installation to come with the shed for ease.
Business response:
Greetings Ms. Lopez, Thank you for taking the time to reach out to us and bringing this situation to our attention. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer. Greetings, Thank you for taking the time to reach out to us and bringing this situation to our attention. We would like an opportunity to review your concerns and discu... read more
Purchased a Kreg pocket s**** kit online. Said it would arrive in 3 days which was fine since I needed it for a job in 5 days. 4 days later still not arrived. Shows as not having even been shipped yet. Contacted customer ********************** to cancel the order as was just going to get it from Amazon in 2 days. Online person said couldn't cancel as was a special order (it wasn't) and had to wait approx. 5 business days (or more)(and it was a holiday weekend) for item to show up then they could process a return and I would ... read more
Business response:
Greetings Mr. Humfleet, Thank you for taking the time to reach out to us and bringing this situation to our attention. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer. Home Depot Customer Care
This is the second time I have had a horrible experience ordering from Home Depot. The current experience is still ongoing. I have been waiting 2 days for a customer rep assigned to my case to inform me of why the table saw I ordered, supposed to be delivered 4 days ago, is still in a pending status. They will not let me cancel the item because they do not know the status of the order. My only choice is to wait until it is delivered (whenever that is) and return it to the store. I have already ordered it again from Amazon so... read more
Business response:
Greetings, Thank you for taking the time to reach out to us and bringing this situation to our attention. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer. Home Depot Customer Care
I would give their customer ********************** a zero if it were an option. I have spent a lot of money at the ********* Home Depot over the last several months and it is almost impossible to get someone to help ** find what we are looking for. We waited 15 waiting on someone to help **, then they disappeared and we had more questions. The workers are talking to each other or on their phones. Absolutely ridiculous.
Business response:
Greetings Ms. **************************** you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I've had it with my $23.000.00 kitchen cabinet purchase. Doors in panel move around and show unstained wood. Expensive (cherry) floor trim don't match. Wall cabinet frame don't match doors and being end cabinet at sink it looks bad. Counter top to small and they filled with caulk. Where is the quality control. One cabinet was ordered incorrectly due to a computer warning and I ended up having to pay a restocking fee to get the correct size. It was cheaper then have my floor redon again since the 27inch one I got didn't cover... read more
Business response:
Greetings, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer. Home ********************** *************
We like to order and pick up at our Home Depot in **********. Today my husband was to pick up 20 bags of 60 lb bags of concrete and rock. He had to load all 20 by himself. He has bad arthritis in his back. There was no help offered. The end result: We will no longer be buying anything from Home Depot. We will be doing business exclusively with ******. I give 1 star only because the order was prepared in a timely manner.
Business response:
Greetings*************************** : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I bought a refrigerator last week at the store in ************ ********. It was delivered and set up by Home Depot. Turns out that its not getting cold. Have been getting nothing but a run around from the store about getting a new one delivered. My next step is to stop payment on the charge on my credit card.
Business response:
Greetings **************** Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer. Home ********************** *************
Had a dryer installed by Home Depot and they installed it incorrectly and want me to pay to have them come and fix it. Customer ********************** was just as bad. ****** learned do not buy from home Depot. I'll use Loews for my big purchases. I wish there was a minus number.
Business response:
Greetings ************** Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer. Home ********************** *************
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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