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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
My delivery date was June 1, 2023 and delivery was attempted at the wrong house. I was tracking them on the email tracker and saw that it stated they had arrived. No one was at my home, while I was going to see if they were on my street I tripped over the water line on my old fridge and water was everywhere. I then contacted home depot who contacted the delivery driver and they came to my home about 30 minutes later, by now my home was full of water from the busted waterline from the icemaker. His excuse for the missed deliv... read more
Business response:
Greetings **************: <br style="box-sizing: border-box; color: rgb(255, 255, 255);">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. <br style="box-sizing: border-box; color: rgb(255, 255, 255);">We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.
Home Depot took my money. I have no product. $900
Business response:
Greetings **********************,<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px... read more
I had placed an online order with the Home Depot. To my dismay I have learned that Home Depot uses a sub-par delivery service. Everyday, I receive 2 to 3 updates telling me my order will be delivered that day. As of today, my delivery date has changed FIVE times. I had spoken with a ***, and they could not provide an answer for the delay, nor could their Supervisor. The *** suggested I cancel my order. "There goes your customer retention Home **********************!"
Business response:
Greetings *************************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you.Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
We paid for a cabinet 3 weeks before we got it, with our Debit card. Once we received the product it was shipped incorrectly. We were issued a refund on the 29th and told it would not process for ** to place back in our bank for 7 business days. My issue is that this is an accounting policy made by Home Depot Headquarters, this is another way they continue to remove Customer ********************** from their process.
Business response:
Greetings Mr. Wilson, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Home depot should not sell appliances Bought A dryer had it put in laundry room was to be installed next morning .when the heavy blue tape was removed the top pop up and the sides bowed in and out. so before full hook ** I plug in turn on and it sounded like a cement mixer.took me 3 hours to get them to send me another one a week later.I myself will never buy A high price item again from Home Depot.also people should know you have ***********************************************************************************************... read more
Business response:
Greetings Mr. Vassapollo, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Have bought a ******* refrigeretor from home depot and get extra warrenty. the referger always frozen for 5years, mechanic come few time to replace same problem but we still not get fix. and this is the 7 times to to fix same problems.
Business response:
<p>Greeting Ji Hu,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
They have guaranteed delivery dates that are not guaranteed. I have ordered over ***** in materials and every delivery is late or behind because of poor planning on their end. This is happening more and more often and the in store and online customer ********************** reps ***** the customers for the mess up. Why offer the option for day deleivery and pay for scheduled delivery when they change it on a whim. Ive lost thousands of dollars in man time, wasted time waiting around for them and calls back and forth. The othe... read more
Business response:
<p>Greeting Mr.Scalzi,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
******** *******. No customer reps around. Asked for help in plumbing. Waited 15 minutes. Just left. Went to home hardware and was serviced in 1 minute.
Business response:
<p>Greeting Mr.Brunette,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Tax Credits for Home owners with energy efficiency home improvements available through ****, Air Source Heat Pumps Tax Credit We Contacted Home Depot and requested for a New Pioneer SPLIT AIR CONDITIONER Installation. Home Depot then assigned(Outsourced) the project to "ARS /Rescue Rooter" to install the System. When the ARS technician **************** arrived at our place, we informed him that we wanted Pioneer "Low-Ambient ****** BTU1-Ton 22 SEER Wi-Fi Ductless Mini Split Inverter and Air Conditioner with Heat Pump 110/120... read more
Business response:
<p>GreetingAnuradha Chivukula ,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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