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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Delivered a defective SumSung washer and no one pick up the call to solve this issue.
Business response:
Greetings Ms. ****************** you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
The Home Depot's replacement windows are terrible! This was a $16,000 purchase, and I will have to replace them. If I could give a zero rating I would. Every single window has something wrong with it. One is too small for the opening and leaves a .5" gap at the bottom when its latched. Others are too big and won't latch at all. One window will only open 3.5". Inner seals have gaps. There's no way that these windows were inspected, and they don't resemble the "after" windows in the promotional materials. Worse yet, they leak ... read more
Business response:
Greetings ******************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
The sales person got angry with me when I asked about installing electrical service to my garage.
Business response:
Greetings ******************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I will never be purchasing from Home Depot again. As a store they have low quality customer ********************** in most places. So we started purchasing online and that is where this has turned to a nightmare.We ordered just over $1,800 worth of items to improve our flowerbeds. I selected delivery and was asked to put notes for delivery. I asked them to drop off the items on the side of the house on the grass because that is the ONLY place our HOA will allow items to be stored overnight. This is less than 4' off of the st... read more
Business response:
Greeting **************************:<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 1... read more
you really need to. improve your website ..to make it more customer friendly. I CANNOT FIND ANYWHERE ON THE WEBSITE TO ORDER "CURB SIDE"? However I did call your 800 number and I got great customer **********************! ******* took care of it for me. How can you order CURB SIDE PICK UP on your website?
Business response:
Greeting ****************:<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br ... read more
Three times in about a month 3 different vendors from Home Debot.com never shipped my items that I payed for even though their web site said it was shipped but delayed! I had to get refunded.
Business response:
<p>Greeting ******************:</p><p><br style="box-sizing: border-box;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box;"> We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.<br style="box-sizing: border-box;"><br style="box-sizing: border-box;">Thank you for be... read more
6/10/23 me llego el refrigerador ** que compre en Home Depot , page por ensima de $2000 y los detalles del terminado dejan ***** que desear . No le recomiendo a nadie la marca ** . Solamente pasar por el trabajo de regresarlo y esperar otro mes por otro refrigerador es sper estresante . No se si todas las marcas estn as de malas pero ** est bien mala . Como me encantara poder subir fotos para que pudieran apreciar lo que les digo por ustedes mismos.
Business response:
Greeting ********************: <br style="box-sizing: border-box;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box;"><br style="box-sizing: border-box;">We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.<br style="box-sizing: border-box;"><br style="box-sizing: b... read more
Worst customer ********************** department. 1) Order new fridge for delivery.2) Get confirmation the day before, between 1-5pm. Okay, all good we will plan.3) Get email morning of delivery, sorry we can't deliver today. Call to reschedule.4) Call, gete placed on hold for 10 minutes, get hung up on.5) Text the help line, all I get is "sorry, we had a mix up."6) Get another email, your delivery is scheduled for Wednesday between 3am and 2:59am.7) Text the help line again. Sorry we will let you know.I'm convinced that no ... read more
Business response:
Greeting ******************:<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><b... read more
Ordered two items, and only received 1 item. Packing list said two were sent, but only one was sent. The packaging did not appear to be tampered with or damaged. I called to ask for the second item, but instead they only solution homedepot.com was able to suggest is that I dispute the charge with my credit card company. I did so, and got my money back, but that was an unnecessary escalation. In addition, their messaging service was broken and the entire experience cost significant time. I would not recommend ordering from ho... read more
Business response:
Greetings ****************: <br style="box-sizing: border-box;">Thank you for taking the time to reach out to us and bringing this situation to our attention.<br style="box-sizing: border-box;"><br style="box-sizing: border-box;">We would like an opportunity to review your concerns and discuss this matter with you.<br style="box-sizing: border-box;"><br style="box-sizing: border-box;">Please know that a Home Depot representative from our ************* team will be reaching out to you.<br style="box-sizing: border-box;"><br s... read more
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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