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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I rented a box truck from the Home Depot on ************* in *******, **. I rented the truck for 1 month and then I extended the truck rental for an additional week. Because I was loyal to Home Depot tool rental that is where I choose to take my business. I have done this same type of truck rental at other Home Depot locations. This was my second negative experience. When I returned the rental my total balance exceeded $5000. When I attempted to pay my payment declined. After learning that my bank doesnt permit charges/withd... read more
Business response:
Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I WAS VERY DISASTISFIED WITH THERE RETURN SERVICE. I BOUGHT THREE APPLIANCES AND THE MICROWAVE WAS TO BIG FOR MY KITCHEN. BECAUSE I DID NOT RETURN IT IN 48 HRS THEY WOULD NOT REFUND MY MONEY. IT WAS STILL IN AN UNOPENED BOX. SO NOW I AM STUCK WITH A MICROWAVE I CANT USE. IT WAS UNOPENED BECAUSE THERE INSTALLERS CAME AND WOULD NOT INSTALL IT AND I HAD TO FIND SOMEONE ELSE. IN ADDITION I ORDERED A SMALLER MICROWAVE. THE INSTALLER DID NOT COME FOR A WEEK. THERE WAS A HUGE DENT IN THE NEW MICROWAVE THEY REFUSED TO GIVE ME A DISC... read more
Business response:
Greetings ******, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I have ordered online to receive a 19 inch reartine. Rototiller on May 9th. They gave a reasonable time for the rototiller to be delivered to my home in ******* **. Nothing showed up for three weeks. My daughter checked on it and they said it would be delivered by June 20th. Still nothing. My wife received a notice that now it will be delivered late July. Sounds like to me they are selling stuff they don't have. This is not right and totally unexceptable. My wife called customer ********************** this afternoon and want... read more
Business response:
Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
The management there is terrible discriminatory, biased, unethical and down right hostile to be in such and environment.
Business response:
*************************************, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I ordered a premium ********************* grill for my husband for Fathers Day. I picked it up at the ************, ** store. When my husband put it together he noticed it didnt have the premium features. Looking closer at the box it was the original grill. The original is about $100 less than the premium. I called the store and was put on hold for 25 minutes. When I finally got in touch with someone they told me O was given that grill because they were out of the premium ones. Isnt that against the law. I felt cheated and r... read more
Business response:
Greetings Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Ordered appliances for kitchen via online. Online stated in stock and paid extra for install. Deliver date set for 6-21-2023. Received email confirming that appliances would be delivered between 3:00 pm ET and 7:00 ET on 6-21-2023. There is no disclaimer in the emails stating that the delivery date/time would be subject to change. The email stated that the old appliances needed to be removed prior to the delivery time. We unhooked our refrigerator and because we are in an historic home, our water needed to be shut off at the... read more
Business response:
<strong>Greetings *************************, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer. </strong>
WORST Customer ********************** experience at Service counter.In store or online , delivery is a fraudulent service. Use AMAZON instead.
Business response:
Greetings GT Quib, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
6/21/2023 The begining of June this year, I called the Riverview ** Home Depot to schedule a service for my windows that were install and life time waranty by Home Depot.`years back.. I spoke with the associate (B) who scheduled me an appointment for June 8 to expect them between 9am to 1pm.Since no one showed up nor call me, later that day I callled Home Depot and spoke with associate (B) again and advised no one had showed up and no one had called to let me now reason for not showing. (B) put me on hold and came back telli... read more
Business response:
Greetings Ms. ***************************** you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I went to Oxford ******* home Depot to get outdoor carpet was told there wasn't anyone to help me with the carpet,I have been a customer for years, hadn't had any problems until with getting service,so I went home Depot website and order supposed to receive my order on June 20,2023 but didn't, supposed to be delivered on June 21 but still haven't been delivered,I called customer they said another 24 to 48 hours,I won't be shopping at home Depot anymore since can't get any service, really disappointed , **********************... read more
Business response:
Greetings Ms.******** : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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