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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Today I went to the Home Depot in ************ ********* ********* **. I went to the self checkout lane and was checking each of my items while an older women was watching me and my sister. When it came to a paint item she asked to see ID but not just mine hers to even though she wasn't the buyer. We are both 27 and 26 clearly not 18. As im checking out my things she sees i scanned my 4 boxes and proceeded to say " did you scan your boxes" I clearly said yes. She then leaves and she bring another older women and as I am payi... read more
Business response:
Greetings **************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
On June 16th 2023 while on vacation in ************ ** me and my sister went to The Home Depot on ***** ******************************** to look at some refrigerators to purchase for ***************** to replace her old one. We found one and purchased it a ******* STAINLESS STEEL TWO DOOR refrigerator for ******* (which included a haul away service for the old appliance of $50.00 and a Plastic water/ice line for the new refrigerator). A delivery date was set for 6/21/23 and the delivery men advised my mom i was now back in *... read more
Business response:
Greetings **************** : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I like Home Depot, but they have gone down hill tremendously over the last few years, customer support *****, knowledgeable employees, terrible , checking out is a nightmare& prices are ludicrous!
Business response:
<p>Greeting******************* ,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
***** Home Depot is the worst ever. They sell expired paints and will not refund your money! Very poor management!
Business response:
<p>Greeting***************************,</p><p></p><p>Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Never shopping there again! Spent over $1000 for an tool box and they sent us a floor model that was very worn. Talked to multiple managers and they all said they would need to look into things and call me back. Never heard back from them. Even a customer ********************** worker who said he was not capable of hanging up on me, Put me on hold, the music stopped and I sat on the phone in silence for half an hour before I just hung up. Ridiculous that they would treat their customers this way.
Business response:
<p>Greeting*******************************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Home Depot ****************, ** has the worst customer **********************!! Still dealing with a warranty issue since December 2022 with ZERO resolve! Even their corporate will not assist stating this is the stores issue If I could give home depot 0 stars I would! This company should be ashamed of themselves as well as allowing policies not to protect the customer from horrible **********************!
Business response:
Greetings ******************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I ordered a product from Home Depot on May21, 2023 and have been fighting with them to get it delivered. According to my tracking from them, the product was only an hour away from me on May30,2023. The newest delivery date as of June 25,2023 is July 1, 2023. Every time I check for the delivery date it changes. I have had many conversations with customer ********************** and they keep giving me the same old answer. I am done with the run around and the same old sad story.
Business response:
Greetings ******************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I used to be a big fan of Home Depot, but now just super upset with the service. We ordered a washer/dryer on June 6th. They came on June 12th, however, when they came they asked where the stacking kit was and not aware that it was in the box with the washer/dryer and didn't even open the boxes to check. They told us they had to leave and had us call customer ********************** who told us they should have known it was in the box. Now over a week later, last night I received a voicemail saying it would be coming between ... read more
Business response:
Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
We ordered Appliances from there. Was given a delivery date. 1 day before delivery received a notice that it will be delivered 6 weeks later. When I went to the store to inquire, the delivery canceled it because the range was not in yet. So they canceled the whole delivery. Later the next day we found out that ******* just canceled our range completely. No notice, and no refund. After communicating with the store employees ( who were extremely helpful ) a refund was issued. I am in Home Depot almost every day and purchase a ... read more
Business response:
Greetings ********************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open at 6:00 a.m.
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