This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Absolutely atrocious. Ordered a ******* Dishwasher and electric range on 6/22/23. We ordered removal of our old appliances and paid for installation of our new products. 6/29/23 our products arrived through a 3rd party delivery service. I was informed that they dont install dishwashers and that we would need a plumber. He wouldnt take our old dishwasher but said I could reschedule the removal once a plumber came. He said this situation comes up all the time and wishes Home Depot would put this information on their website si... read more
Business response:
<p>Greeting***************************,</p><p>Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
The two essential products were batter operated lawn mower and weed ******. Both Ryobi products have major issues with being able to basic manage lawn maintenance.Mower is unable to withstand a hot day and stops working in 15 to 20 minutes. Then batteries take more time to re-charge. Weed ****** string costs $ ***** for three or four rolls and barely enough string on any reel to get a half a small backyard done. Ryobi is worse with their customer **********************. I will.never buy products from either place. Both are c... read more
Business response:
<p>Greeting ******,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
My Dishwasher has been broken for over 3 weeks. ** initially contacted a 3rd party service contractor - which arrived 8 days after the request was put in. The service provider said the HomeDepot "Delivery Driver" who installed the dishwasher ($179.00) crammed the discharge hose into another hose, thus smashing the hose and causing water to leak into my crawl space. The 3rd party service provider then stated he did not have this hose and would have to order it, which when he came back I would be paying for the hose and his la... read more
Business response:
<p>Greeting Ms.**********,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Home Depot, Decatur do not care about their customers satisfaction, they only want your money. My floor was installed incorrectly early May 2023, by an installer that do not speak English, he also took some of my Quarter rounds and floor muffler when he finished the floor. I have complained to the Home Depot Flooring managers and supervisors via phone calls and store visits about the issues, the are giving me the run around and nothing have been done, its now July 2023.
Business response:
<p>GreetingVauhn D,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
My mother bought 6 appliances from homedepot.com. One came damaged. When we called to get it replaced we asked for another model instead, happy to pay any difference. They labeled this a "buyers remorse" and wouldn't take it back without a 15% restocking fee. They were very rude on the phone and not at all apologetic. They said the local store would pick up for free. When we called the store they also were very rude and said no they won't and to rent a truck and return it ourselves. Please check all new appliances very caref... read more
Business response:
<p>Greeting ************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
I ordered a washer and dryer from Home Depot and service was great as I was helped by customer ********************** in placing. The next day I received a call stating something went wrong and my payment method didn't go through. Funny because it was my Home Depot card. I called my CC customer Svc # and they stated all was good and they saw that transaction. They sent me to fraud just in case. All good so far. I talked to fraud, and they stated the transaction was there and it was not declined but cancelled. Funds were back... read more
Business response:
<p>Greeting ****************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
THE HOME DEPOT WAS SUPPOSE TO BE INSTALLING ME A FENCE THE TERRITORY MANGER *********************** SEEM TO BE INTOXICATED WHEN WE MET I HAVE ALREADY GOT A BILL FOR A FENCE INSTALLATION THAT HAS NOT HAPPEN PLUS I MAXED OUT MY MY CARD PLUS PD EXTRA $351. I AM SENIOR CITIZEN THIS IS CRAZY I AM TRYING TO DISPUTE CHARGES THAT IS EVEN A CHALLENGE AND REFUND THE $351 BACK TO MY CREDIT CARD i DO NOT UNDERSTAND I PLACED THIS ORDER ON MAY 30TH IT IS 06/30 ISSUE IS NOT RESOILVED I STILL HAVE NOTE RECIEVED MY FENCE THIS HAPPEN IN *****... read more
Business response:
<p>Greeting ******************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Home Depot SUX!!!!!!!! Take all these reviews I've read here today combined and multiply by 50 and you have me. I understand how these people feel. It is SO NOT RIGHT. The quickest transaction I have had with HD is them taking my money for a refrigerator I bought (online because they don't stock anything) in February 2023. What started as a small issue - or so I thought - has turned into a full blown 5 alarm fire drill. I have talked to people in 4 states for a total of 6+ hours as of today. I have been in contact with 2 ser... read more
Business response:
<p>Greeting ****************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
I purchased a Hampton Bay umbrella at the Home Depot website. Item was delivered to store and I picked it up. When he got home and opened item all hardware and manual was missing. I went to store the next day and after an hour of waiting I was told the tools were not available. I then contacted Hampton Bay - spoke to numerous representatives who informed me that hardware would take 14 days to arrive at my home. I asked to speak to a manager and representative (*****) refused to honor my request and instead ended call. I have... read more
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open tomorrow at 6:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com