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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Home Depot has the laziest and rudest employees. I will never shop there again. Bad experience with them.
Business response:
Greeting Ms. *************** you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
We ordered a bay window to be installed around august. They put the window in and left saying they had to come back to level the left side of it through our attic and needed someone smaller to acess it, then seal it, and put the framework on it. We were told we could open the right window but not the left. This is **** now, they have cancelled several appointments to finish our window, they call after the time frame they agreed to come at. Time frame where we are waiting for someone to show. We have spent the entire winter f... read more
Business response:
Greeting ****************** Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
This is the second and LAST TIME I will buy an appliance from Home Depot. The first was two years ago when they tried to deliver a refrigerator that was so damaged it looked like it had bullet holes in it. Even the delivery guys were astonished. June 3, 2023 I was told that the six burner oven I had purchased and paid for would be delivered Wednesday June 7, between 10:00-2:30. At 11:00 I got a text they were two stops away. Called Customer ********************** at ******* was told they were on their waysame at 2:30, 3:30, ... read more
Business response:
Greeting*************************** Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I never shop at Home Depot. I decided to remodel my bathroom and went to HD. I purchased a vanity on my debit card. On the way home I got gas and my card was skimmed. I now need to return the vanity but my card is disabled. They said there's absolutely nothing they can do, they cannot do cash return and my only option is store credit. ****** store credit for a store I never shop in...when I was taken directly out of my checking account. Their attitude regarding this is horrible. I was literally in tears. I will never, ever, ... read more
Business response:
Greeting ************ Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Had the worse experience of my life by buying an appliance from Home Depot.I bought a washer. Was told it was free installation. I also paid for the old washer to be deposed of. When my washer was delivered the movers refused to install it and remove my old washer. They claimed it was not on the order. Left the washer in my garage and did nothing. I will never buy another appliance from HD again. Worse service I ever received. from any company. HD representative said they have no control over delivery people. Poor excuse. If... read more
Business response:
Greeting ************** Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I purchased a 5 year extended Warranty from the Home Depot on my ******* washer and dryer. The pamphlet I was given clearly states in large print that the warranty begins "after" the manufacturer warranty ends. When I went to use the service I was told that the statement on the pamphlet was incorrect and the products warranty had expired. Despite my have the proof in writing I am being told that there is a clause in small print tucked into the back of the pamphlet that would have explained that was shown in the pamphlet was ... read more
Business response:
Greeting ******************************************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.Thank you for being a valued Home Depot Customer.
Not paid weekly, sometimes delayed. Biweekly can kill you out here.
Business response:
Greeting ******************* Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Went to Home Depot to replace a retractable door which was bought and installed by Home Depot that was damaged in the hurricane. The associate instead of ordering a replacement door through Home Depot, ordered the door directly through the vendor(********). When I received the door, it was too tall for the opening by 4 inches. When I tried to return the door through the vendor they wanted to charge me a restocking fee and pay for shipping to return the door. I went to Home Depot and tried to get a resolution since I did orde... read more
Business response:
Greeting ********************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I purchased Lifeproof carpeting which comes with a lifetime stain warranty. I felt it was worth paying a premium since I have 2 young children and stains were likely to be in our future. I came into the Somerville store and filed a claim for a few stains and some pulls on the carpet less than a year after it was purchased. I dealt with ******************************* (extension 498) who was very unresponsive and was doing everything in her power to not move forward on my claim. She was insisting I needed a receipt to prove m... read more
Business response:
Greeting ********** Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.7 star rating with 4,488 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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