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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The ********** **** Home Depot sold me and my husband a pergola that showed in store available but we went to ring out and was told could only buy online and have to pay shipping. We did this with the promise wed get it prior to Mothers Day. Our delivery date was May 8th - which came and went. We called on the 10th and told its in **** and theyd call us within 24hrs with update - never got that call. We called again on the 13th and was told that this happens frequently and could just refund money - so Home Depot sells items ... read more
Business response:
Greetings ******************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I recently ordered a shower door on 5/3/2023. Delivery was to be on 5/9/23.It is now 5/15/23. The doors have been lost in shipping and nobody on the website, or in store has helped me. They both refuse to give me a refund and let me buy these elsewhere. I have text confirming this from them. They have taken my money hostage and I have no product for it. This is criminal. I will never make any large purposes from them again. Every time I order for a job, they forget things, damage my products, are late, etc. ************ is c... read more
Business response:
Greetings ************************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
This Home Depot (***********************************************************) has awesome staff. My husband and I were looking to purchase the Husky White **** Table that has drawers. We went all around our *********** (******** / ******) locations and a few inland (Mission Valley / ect) and could not find one that was not damaged. All of these locations seem to put their work desks outside which when it rained caused weathering and damage to the product.We really wanted this work desk so we decided to drive up to **********... read more
Business response:
Greetings ********, Thank you for taking the time to reach out to us. We are truly pleased to hear about the experience you had in the ********* Home Depot Store# ****. The behavior that you described in your review is definitely the standard of service that we strive for here at The Home Depot. We appreciate you sharing your experience with **. Your business and your feedback are truly valued here at The Home Depot. Thank you again for your time and I hope you have a great day!
*************************** Is the best cashier representative Of home depot ********** *********** Thank you for all your hard work
Business response:
<p>Greetings ************, </p><p>Thank you for taking the time to reach out to us. We are truly pleased to hear about the experience you had in the ********** **** Depot Store# ****. The behavior that you described in your review is definitely the standard of service that we strive for here at The Home Depot. We appreciate you sharing your experience with **. Your business and your feedback are truly valued here at The Home Depot. Thank you again for your time and I hope you have a great day! </p>
I paid for the "white glove" service but didn't get the "white glove" service and I still haven't gotten my item, I've been waiting a month for this item delivery issue, have purchased twice, forever Waiting, no one can solve my problem forever, the goods have arrived, but no one has arranged the delivery time, I have called the customer ********************** countless times, but the problem can never be solved, the suggestion given by the customer ********************** is: return the product and buy it again Suggestion, I... read more
Business response:
Greetings *************** : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot
I was a victim of elder abuse fraud. I was tricked into believing that my account was hacked, a familiar act known to the business. I reported that this however it was to late. The perpetrators left a total of $5.00 of the $1500.00 that the coned me out of. The problem that I have is that the business knows this is a common problem with elders and I believe they have the insurance to cover such incidents. This incident put me in a financial bind due to my household being on a fixed income. My hope and prayer is for Home Depo... read more
Business response:
Greetings ************************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I ordered an AC from them on April 20 for next day delivery. I have a small baby and I needed AC to keep him cool and comforted. It's May 13, I never received my package. They refused to give me a refund for almost 3 weeks for something that was supposed to be delivered the next day. Worst company ever. I never had problem with refunds with any other business, you are the only ones that refused to give me a refund for something that your carrier (ONTRACT) probably stole. You should be sued. Never shopping her again.
Business response:
Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Absolute worst customer ********************** experience EVER in regards to delivery and install of a washer/dryer set
Business response:
Greetings **********************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
The employee was so RUDE ,I never want to shop at any Home Depot again.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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