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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
We ordered the ** front loading stackable wash machine online along with paying for the installation, and removal of our old machine. The gentleman who arrived, were very nice and professional however they said that they did not think they would be able to install because it was a stackable unit. Then proceeded to put me on the phone with a women who told me that the home depot does not install stackable units. I asked her why then did I pay for installation of a stackable unit online. She basically just said well, sorry but... read more
Business response:
Greetings **************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Do not get a credit line with them. The first bill I received came with a $40 late charge. When I called you can not even speak with a homedepot representative. It send you over to citibank and the said it's not there problem I did not receive a previous bill. My purchase was only around $100 and they added a 40% late charge. Ridiculous!
Business response:
Greetings **************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Home Depot stores in ** and southern IN have water testing kits at their stores. The kits you can take home and test your water. You then send your sample my mail to the ********** ** Rainsoft. The office manager at Rainsoft than goes through the mail and calls customers and sets up leads. Office manager might ask quality of water, how many adults and children are in the home. This Rainsoft office manager ************************* is a Franklin ******* registered *** offender. Home Depot needs to pull all Rainsoft testing ki... read more
Business response:
Greetings **********, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Ordered tool boxes because they had a sale on them. I ordered 4 different kinds but 2 of them were identical. I only recieved 3 of the 4 that I ordered. When I tried to call CS and say I didn't get everything, I talked with one of the least understanding people I've ever talked to in my life. I was told they couldn't send me the rest of my order as it appeared to have been received and if I need to I would need to dispute the charge with my bank which has been an even bigger hassle. I used to buy all my tools from home depot... read more
Business response:
Greetings ******************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I am writing to express my deep concern and disappointment regarding a profoundly troubling incident that occurred at your store. The purpose of this is to bring to your attention a deeply distressing experience of racial discrimination and injustice that I encountered during my visit to your establishment. On 10/23, I went to Home Depot to make a $30 purchase using my mother's credit card account, for which I am an authorized user. I presented all the necessary identification, including a valid driver's license and both my ... read more
Business response:
Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Placed an order for a Bosch laser measurer on 10/17/2023 with an estimated delivery date of 10/18/2023. On 10/23/2023 called in as there were not status updates and was told they didn't have an update but would open and case and let me know within 24 hours. Next day (10/24) received an email for HD.com resolutions that a technology glitch stalled the delivery and order would be shipped 10/26 and to count around 5-7 business days for transit. (11/2 to 11/7). 16 days after an order that was ordered for next day delivery. Calle... read more
Business response:
Greetings Mr. ********** : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
This is a updated review from a previous review I wrote about a situation I had with Home Depot. Today I visited the Home Depot store where I purchased a new gas range, which was never installed due to problems with third party workers not being able to get gas line nut loose. We were significantly inconvenience by...due to a work order had to be put in for a plumber to come out and it would probably take up to 2 or 3 days. Totally Unsatisfactory!!!However today, I spoke with a Customer ********************** Representative ... read more
Business response:
<p>Greetings ************, Thank you for taking the time to reach out to us. We are truly pleased to hear about the experience youhad at the Home Depot. The behavior you described in your review is definitely the standard of servicewe strive for here at The Home Depot. We appreciate you sharing your experience with us.</p><p> Yourbusiness and your feedback are truly valued here at The Home Depot. Thank you again for your time and I hope you have a great day!</p>
We contracted with Home Depot for cabinet refacing services. Zero of the "perks" to have our cabinets updated occurred. Everything from timeliness, workmanship and material quality was poor. Contacted customer ********************** and was given assurance that their would be some form of compensation when project was FINALLY done. Three months to complete a stated "3 to 5 day project" with many "do overs" due to mistakes. Now that project is finished Home Depot customer ********************** first ghosted us and then follo... read more
Business response:
Greetings ********************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
We had tile flooring done in our bathroom. Although there were rough spots I an honestly say that the employees ****** in flooring and ******** who had the tough job of customer ********************** were very capable and competent at there jobs. ****** explained the process and ordering of the flooring and was I believe very knowledgeable in his job. I enjoyed talking and working with him. ******** worked with me on a returns issue and she is a very competent person willing to do her best to please the customer. The instal... read more
Business response:
<p>Greetings ************************, Thank you for taking the time to reach out to us. We are truly pleased to hear about the experience youhad at the Home Depot. The behavior you described in your review is definitely the standard of service we strive for here at The Home Depot. We appreciate you sharing your experience with us. </p><p>Your business and your feedback are truly valued here at The Home Depot.</p><p>Thank you again for your time and I hope you have a great day!</p>
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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