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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I felt from a Home Depot ladder 18 higher, brand ****** I just buy today and the same day it was the accident, they sell me something with problems now Im having problems in my leg
Business response:
<p>Greeting*********************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Hello,Since July 2023, we have spent over $50K at the Pro Desk at Home Depot in ******, ** (********************************************************) for materials of all sorts as we are renovating our house.It is now Nov. 10, over 2 months since we started the process of trying to get back refunds for returned items, compensation for damaged goods, and tracking down missing items. Their service has been no short of a disaster and I am in disbelief how Home Depot treats customers so poorly. After so much stress and effort de... read more
Business response:
<p> Greeting*************************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
FILE A CHARGEBACK!!!!!I spent $4800 for a Washer and Dryer including installation. The install guys arrived and started working on removing my interior garage door to complete the install. 45 minutes into the installation, one of the install guys came running into my home shrieking "OPEN THE WINDOWS, OPEN THE WINDOWS! WE FORGOT TO TURN OFF THE ****** Me, panicking ran through the house opening all of the windows. We exited the home and waited for 20 minutes. We entered back into my home once the threat of death passed and I ... read more
Business response:
<p>Greeting***************************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
As I was heading to the self-service cash ************ was about 3 ft from the counter & in an angle clearly shows where I was heading to a worker ran towards me yelling where is your receipt?, I looked at ********* was like a hero caught a thief or proud of her actions, I tried to ignore her & noticed my wife was calling me from the paint department to go back, which I did do go back to the *************** & picked up some tape. Then I started heading back to the register, by the time I hit $444,43 cents I was happy and lau... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I ordered custom top of the line Milgard ultra windows. The process took many months of back and forth communication to get them ordered correctly. When the 27K window ordered showed up delivered to my home, it was clear and obvious that the windows were defective and damaged. I wrote many emails and provided pictures and videos of my findings immediately. I was being ignored and I helped by this business. I wrote a final demand letter to the company which was also IGNORED with no response. My garage and driveway still have ... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Horrible customer **********************! Ordered a sectional sofabed in a velvet grey, I received a grey leather box 2 of 2 missing box 1. Called customer ********************** they promised me that I would receive the correct items the next day and that I could return the wrong one once I receive the new one. The next day I received the correct one but still missing the chaise which is box 1. Called customer ********************** again notified that they sent 2 couches one leather one velvet, the rep told me there's noth... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Ordered flooring, used pro install and have been waiting 2 months but still not finished.Call customer ********************** several times but it goes in circles.
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I recently purchased ** washer and dryer. The installation was not connected properly. Theres a huge leak in my kitchen. I just purchased this new construction home two months ago. Im very upset. Its such a simple install and it became a huge problem.
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our Customer Care team will be reaching out to you. Thank you for being a valued Home Depot Customer.
We had a washer delivered on October 20, 2023. when we hooked it up on the 21st and proceeded to wash a load of clothes it filled with water washed the load and proceeded to drain only to show an error message after it partially drained. We cancelled the cycle and the machine just sat there cancelling for hours. We called the 800 number on the cards left with the machine which initially went to Home Depot but after cycling through a long list of automated questions transferred us to Maytag. Since it had only been three days ... read more
Business response:
Greetings *****************************,<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-siz... read more
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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