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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The Home Depot in Roseville will not return an item I brought in I got it for Christmas and just wanted to exchange it for something that was actually more expensive they made me feel like a criminal said I didn't have a receipt and I gave my license and they refused my return and put me on a list never been treated so horrible
Business response:
Greetings ********: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at Customer_Care@homedepot.com . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Your company should be ashamed!! Lured me into buying a kitchen set in November. Promised delivery December 16th so we could have them for the holidays. I took off from work & prepped our kitchen for delivery and you canceled. New date January 15th . I took off from work again & prepped our kitchen and you canceled again. I canceled our order. That is a terrible practice and will be spreading this situation to everyone I know including social media. HORRIBLE!!!
Business response:
Greetings Mr. *******, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at Customer_Care@homedepot.com . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
If buying large appliances from Home Depot be prepared to wait much longer than told for delivery and when the delivery is made be prepared for being given a difficult time by the delivery persons! I would never buy another major appliance from Home Depot. They are not community based or they would hire local delivery people who are competent and can deliver at the consumer's convenience. I was prepared to pay a bit more because I thought Home Depot was a reputable company that would not give me any problems. It was nothing ... read more
Business response:
Greetings Ms. *****: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at Customer_Care@homedepot.com . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I purchased an electric steam dryer to replace the gas version I had. I already had the matching washer and pedestal. The Home Depot delivery driver refused to install the dryer, although I had paid for installation (by buying $50 worth of parts that they required me to purchase for installation), because I already had a washer and the pedestal was 2 years old. The problem is that Home Depot did not inform me of this policy prior to my buying the dryer and paying for installation. I called to complain and was told that I cou... read more
Business response:
Greetings ***** ******** Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at *************@homedepot.com . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I had called several Home Depot's in my area looking for replacement windows. I was told they did not have them or had to be custom built and it would take several weeks to get them in. Finally called Home Depot in Franklin Tennessee. I spoke with Clair she was great. She took my Home Depot card number on the phone, so when I got to Franklin about 60 miles away she had them waiting on me paid in full. Took all of 10 min to get them and load them. She was not there when I picked them up and just wanted to say thanks Clair. Al... read more
Business response:
Greetings Ms. *******, Thank you for taking the time to reach out to us. We are truly pleased to hear about the experience you had in the Home Depot store 0734. The behavior that you described in your review is definitely the standard of service that we strive for here at The Home Depot. We appreciate you sharing your experience with us. Your business and your feedback are truly valued here at The Home Depot. Thank you again for your time and I hope you have a great day!
Bad location at least. Tried to charge me almost $200 more for carpet installation than Kellie's because they were trying to forced me to buy a bunch of extra carpet I didn't need. And that's $200 extra with free installation. Total scam!
We purchased a whirlpool refrigerator in November and was delivered on November 27th. As senior citizens this has been a nightmare. It was delivered, damaged with a warped door. Couldn't do anything because Thanksgiving was the next day. Called store on Black Friday to complain. Sent two people out 5 days later who told me to get a wood n mallet and pound door to correct situation. Called store to report this. They said they had no record of this service call. Who were these men? They did call Home Depot and scheduled a new ... read more
Business response:
Greetings Ms. *****, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at Customer_Care@homedepot.com . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I got a really good deal on my washer and dryer from Home Depot. I felt really lucky with the find and the staff was very kind and friendly, making the entire process easy. I would highly recommend this home depot. ***************************************************
A roof was installed in 5/03 including skylights. I understand that the Home Depot no longer installs roofs, but they gave me a phone # for a Triage unit that could help. The unit is supposed to be open from 9am-6pmEst M-F. However no one was picking up the phone and the recording is saying they are closed and gives the same hours as above. I called at 10 am EST, I do believe that the Roofing warenty is as valid as the paper it is written on, worthless. The reason I called was the skylight has 2 cracks in it and needs to be ... read more
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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