This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I have submitted an order to Home Depot in the middle of my renovation on April 2nd, 2020. They have been charging and crediting my account numerous times and have still yet to ship out the merchandise. I called NUMEROUS times and the line does not connect to an associate even after waiting over hours. Their text message option leads you to no help either. No one ever connected back with me. Their Twitter account which they recommend you should write to for customer issues has not gotten back to me in over 2 weeks, I sent th... read more
My boyfriend and I ordered a grill, and Weber was having a deal where over a certain price, Home Depot would deliver and assemble for free. Home depot cancelled twice on us, and after waiting about 10 days, someone finally delivered a grill. To our disbelief, they delivered an incorrect grill. We tried calling 5+ times (did not want to go in unnecessarily due to virus) but with no answers from any help desk, we had to go in. The customer service agent said that they could deliver a grill the following day. When they delivere... read more
I don't know how BBB has them list as an A+. I have had several issues with them, over several years. I'm in the construction business and i have to get the supplies i need. they are NOT helpful, employees are rude and lie to you. management is no help and waste your time. call and file a complaint and they NEVER get back to you and nothing is done. home depot has cost me thousand s of dollars over the last 5 years( the time i have run my own business). they have wasted hundreds of hours of my time. If the BBB has them rated... read more
You want to know how bad the service was. I am totally disgusted with Home Depot; they didn't notify me they couldn't deliver on the first 2 of 3 dates. I could deal with that BUT NOT what happened when they finally delivered. They left a pallet of soil, 20 bags, in the street they didn't even bother to bring it up Into the driveway, call 30 minutes before delivery as stated they would or come to the front door and tell me that they were there and where would I would like it put. According to their website they will delive... read more
Purchased items online during pandemic Tried to return an item Was on hold for an hour still no customer service Go to Lowes instead or anywhere else No customer service at Home Depot online
Although the service representative I spoke with was very kind and tried her best to help, the stores overall quality of service is lacking. The delivery options are unclear, and chaotic. I've been waiting over a week on delivery and have now been postponed for 3 additional days.
I give no stars for this company. I ordered 10 of the same items and the packages were lost in the mail. When the packages did arrive I was shorted 2 of the items. I have tried daily to call there customer service number and waited over an hour on hold. I emailed and got no response. I have more time invested than the product is worth, but it equivalent to stealing from your customers to fail to send what they order and refuse to have a way to contact the company. It's only $40, but I have wasted over 6 hours of my time tryi... read more
Star review for CARPET only for all Home Depot stores in Minnesota. If you don't mind waiting about 5 weeks for carpet installation now, don't go through Home Depot. Even though you pay the $50 for the measurement services, they won't tell you the availability for installation and definitely don't mention it. They still have signage saying that it can be installed within a week, which is essentially false advertising. I understand with everything going on, changing the signage might not be the top priority, but at least ment... read more
We have a Home Depot Pro account and they have decided to have one entrance and one exit and I just found out that my workers are having to stand in line with homeowners in order to get their materials for our jobs that are considered essential. You really need to have two lines one for the pro's and one for the homeowners. We are paying our workers an hourly wage to stand in line to get the materials necessary to do our essential business. I don't think that is fair.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open at 6:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com