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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I am still living this nightmare with home depot. Early May I needed to replace the washing machine and dishwasher for my tenant. On may 22nd , after visiting three stores, in one which I was the go between the manager and kitchen specialists I gave up having none come to appliances to take my order. So I decided to take a chance online. I got a email back to say my appliances will be delivered May 29th. On the morning of May 29th after realizing I had not heard from H depot I decided to call the one number fits all cases, 8... read more
6/27/20 - Still NO CALL from your delivery contractor ***** to schedule the delivery of my order & NO RESPONSE from Home Depot either. I also emailed ***** & NO response to that communication either. I need your assistance with my LARGE $ order!!!! Where is my delivery?? I can't get anyone to pickup the phone at *****. I have been placed on hold each time for over 35 mins. I have talked with 2 of your in store Simi Valley, CA reps Gary (nice enough) & Wayne (somewhat argumentative) over the phone yesterday & I was told their... read more
Business response:
Greetings Ms. *******, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Rotten online ordering, mistakes, lies 2 orders, 2 wrong items, hours on phone, still not right. They say anything then do not follow through......never use their online ordering again.
Business response:
Greetings **** ****** Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I will NEVER shop at Home Depot again. Ordered a $630 portable ac that was suppose to be relieved June 9th. When that day came around my order still said processing. Decided to buy an ac else where because I have waited over a month now. I have tried to cancel that order 4+ times. Was told I couldn't but finally received an email saying they were working on canceling it. NOPE they shipped it often a month. I was told I wouldn't be able to get my money back because the card I bought it on is not longer working(Had to change m... read more
I am completely in disbelief. I am having so much difficulty with this company that it is a joke.I ordered a washer and dryer online from Home depot. When it arrived, 3 weeks later! I immediately noticed that they were not going to fit in my condo...so, of course I was trying to not accept the delivery but they told me to try and just order the stacking kit. Well, I knew better after they left and called the main office to return them. First they processed it as a return, then they tell me that I can't return them because it... read more
Business response:
Greetings Ms. ******, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Started price gouging because they used the pandemic to their advantage to rip people off. FOR EXAMPLE WANDA ELECTRIC BOREAL ABOVE GROUND POOL VACUUM IS 86 AT HOME DEPOT NOW AND 29.99 AND CHEAPER AT ******* AND *****. HOME DEPOT JACKED UP THEIR PRICES KNOWING PEOPLE ARE HAVING HARD ENOUGH AS IT IS. THIS IS EXTREMELY UNPROFESSIONAL AND PEOPLE SHOULD LOOK FOR THEIR ITEMS ELSEWHERE THAT WAY HOME DEPOT GETS THE POINT AND STOPS PRICE GOUGING. THEY WILL CONTINUE TO DO THIS IF EVERYONE JUST BUYS THE ITEMS ANYWAY. WAS PAY DOUBLE... read more
Business response:
Greetings Ms. *******, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at Customer_Care@homedepot.com . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
RACIALLY PROFILED AT HOME DEPOT IN OMAHA< NEBRASKA (72nd and Ames Avenue Location). On Tuesday June 22, 2020 at 1:00p.m. CST I was racially profiled at The Home Depot in Omaha, Nebraska's 72nd and Ames Avenue location. When I made my purchase at this Home Depot upon leaving this Home Depot I was approached by a solicitor. This person was asking me to sign a petition to legalize Cannabis. This solicitor asked every white person on the lot if they would sign this petition. When the solicitor approached me and asked me to si... read more
Business response:
Greetings Mr. *******, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I am trying to remodel a home and made the mistake of choosing Home Depot. I have faced nothing but issues since day 1 including missed items from my order, damaged items, being provided misinformation about shipping, curbside orders being given to other people, etc. Now I finally have ONE more cabinet which is supposed to be here this week. I called customer service who told me that everything was in a two week delay so I shouldn't expect it any time soon. I asked why their website wouldn't reflect the correct dates and was... read more
I am very disappointed with the online service experience. I ordered a single product to ship to the downtown NYC Flatiron location on 23rd st. I received an email around a week later with my shipping details and letting me know that I would receive another email once my product arrived and was ready for pickup. Later that week I received the email that told me my order had arrived but to wait for yet another email letting me know when I could come pick it up. After a week of waiting for my pick-up email, I finally called cu... read more
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
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