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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The appliance delivery is a joke. I am on failed delivery 4 and still no dishwasher. They require I be home 4 hour windows for all the deliveries and then fail to show up or notify me.
Business response:
Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
The home depot in ******************* was very clean and the employees were there to help us. We could not believe how friendly they were and they saved me money on delivery. I want to say thanks to all that helped us. And the lady that worked the service desk she helped me set up delivery. Thanks again.
Business response:
Greetings Mr. ********************* you for taking the time to reach out to us. We are truly pleased to hear about the experience you had in the ******************* Home Depot. The behavior that you described in your review is definitely the standard of service that we strive for here at The Home Depot. We appreciate you sharing your experience with us. Your business and your feedback are truly valued here at The Home Depot. Thank you again for your time and I hope you have a great day!
I ordered an air conditioner as a (very large) surprise gift for my elderly parents. I received a delivery notification while I was out of the country for a few weeks and was happy that they got the gift so quickly.To my horror, I learned from them that they actually never received it. I tracked it through the Home Depot's text-based customer ********************** and received a delivery date of June 14. Curiously, the Home Depot's website indicated a delivery date of June 22. Digging deeper into the tracking and delivery h... read more
Business response:
Greetings *******************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
My mom Bought a lawnmower at one of the Home Depot facility in 2020, She also brought a protection plan with 3 years, now the lawnmower is having problem we don't know what happen, we went to Home Depot explained the situation to one of the floor manager there she tried to help us as she could she help us registered the mower with all state because she said Home Depot use all state as insurance protection plan she also found everything in their system but the problem still haven't solve. All states emailed my mom asking for ... read more
Business response:
Greetings ****************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Ordered my countertops through the **************. Waited for weeks to get them installed. Then the company messed them up and we are again without countertops for weeks. I called HD and customer ********************** said there is nothing they can do. I have to call the store. I did, but this store is notorious for never having anyone available to help, especially on the phone. The company who installs the countertops ************* Custom Countertops were equally not helpful and I filed a complaint abaout them too. It's la... read more
Business response:
<p>Greetings Ricther Terblanche,</p><p><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.</p><p><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">We would like an opportunity to review your concerns and discuss this matter with you. Please know that... read more
So I'm not sure if I'll ever use home Depot ever again we went into the service desk we were promised that everything for a bathroom remodel would be here within 3 to 4 days after checking in to this we found out now the timeline could be between July 24 to August 10th and I've already got a contractor here working I've talked to various people and you get different stories. Fortunately my contractor is willing to work with us but not everybody would do that. People need to be retrained at home Depot because I could have los... read more
Business response:
Greetings *** ************** style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br s... read more
Purchased a new refrigerator with delivery and installation, was told I need to purchase a new water line for ice maker. They also wanted an additional $40 to just move old fridge to garage so did it myself, well when delivered they unboxed moved it into the house and plugged it in, done. They farm out delivery and they said they cannot install the water line because it was under sink and not right behind the fridge. So in short I had to install water line remove all packing inside and clean and level unit. My suggestion pur... read more
Business response:
Dear*******************, <br style="box-sizing: border-box; color: rgb(255, 255, 255);">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. <br style="box-sizing: border-box; color: rgb(255, 255, 255);">We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. <br style="box-sizing: border-box; color: rgb(... read more
We bought a 30 in microwave that goes in the cabinet. Spent almost $1500. They sent ** the wrong size, instead of returning it and ordering it again. They are returning it, issue a refund, wait 3-5 business days then come in and order a new one and wait another two weeks. This has put our project on hold and caused stress for a mistake they made. They would not let us return it in store and everyone keeps giving us the run around about getting our refund. They already picked up the microwave and still not refund has been iss... read more
Business response:
Greetings *************************,<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;"><br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 14px;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box; color: rgb(255, 255, 255); font-family: proxima-nova, sans-serif; font-size: 1... read more
I had a terrible experience with Home Depot. They installed countertops for me. The countertops had an ugly **** in it which the sample did not show. Also, there were unsightly seams that should not have been on them. On top of that, the hole drilled for the faucet was too close to the wall where my own contractor that I hired was going to install a tile backsplash.I ended up having to tear out the countertops, and I hired a granite contractor to redo and finish the job.I am trying to get a partial refund or at least a store... read more
Business response:
Greeting********************************* Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 8:00 p.m.
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