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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I was waiting for a long time to return. When it was my turn finally, the staff rejected to return because I did not bring my physical driver license. I told and showed her my electronic driver license that has a photo on it but she rejected. I did not see whats the difference but I have to go again and wait again. This worked last time with another staff. The electric id is official from DMV. There is no reason that home depot does not accept it!
It has been over 3 weeks since cancelling a windows installation service order, yet my credit card account has not been ************************. Specifically, the order was cancelled on the day the windows measurement technician came to my property (7/7/2023. When it was determined the Sales Rep had not been truthful with me (on 6/29/2023), I cancelled the order the same day (7/7/2023). I have made repeated calls (7/13/23, 7/17/23, 7/18/23, 7/19/23, and 7/27/23) to Home Depot to remove the >$7,000 charge to my account to no... read more
Do not use their ******************! The estimator did not get back to me, misquoted the price and failed to properly find out how to deal with asbestos tile. Installation was scheduled for Monday. Its now Wednesday and were hoping for tomorrow. No one knows whats going on and no one returns my calls.
Business response:
<p>Greeting ******************,</p><p>Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
We had appliance delivered on 7/12. We paid for delivery and installation. They got the dishwasher hooked up. They had no clue what they were doing. Then the microwave they had no clue with that either just left it hanging and didnt even take vent plates off. Tried to bring refrigerator I. Without taking doors off. We told them several times they had to come off. They tore my front door up and storm door. They both are scratched and dented. My doors are new installed ******************* were brought 7/12. I still have no fre... read more
They mailed my camera in its box which looks expensive instead of brown box so nobody could see what it was an they wouldnt have stole package
Business response:
<p>Greeting ********************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Home depot installed hurricane impact resistant windows and several weeks later it rained and it came into track inside house. They refuse it fix stating this can happen which is why there are weep holes. I ordered theses windows expecting them to keep out water. It took management 6 weeks to respond to my complaint and states these horizontal slides will do this, and nothing wrong. They are selling theses windows with certain standards which are not being met false and misleading information on window stickers and documents... read more
Business response:
<p>Greeting Ms.********* ,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Had the worst experience with ** (Home Depot) to date: I used my military discount to purchase a wall mounted garage door opener at the ********* store in CA. The site said there were 3 in stock. At the same time I ordered an install thur ** customer ******************** for $148.00 The next day, received an eMail that my order was cancelled due to out-of-stock. I checked the website and it said there were 2 left in stock. So, I called the 800-servcie area and spoke to **** who was great He found 10 at the ******** store a f... read more
Business response:
<p>Greeting************************* ,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Spent TWO hours ordering appliance package in store. The salesperson kept making mistakes which we kept catching. Then on delivery day the order doesnt show, with no call from Home Depot! We lost a days pay for work and my husbands business reputation. Then we spent SEVERAL HOURS on the phone trying to track down order, finally doing so by contacting ******* warehouse directly. Only THEY were helpful. Terrible experience with Home Depot.
Business response:
Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I absolutely love hpme depot. But this home depot on 141 It's by far the worst home depot i've ever been to. Just because you pull into the loading zone and get out of your vehicle does not give the employee the right to call Customers jackass Or in exact words the employee stated that they are complete jackasses. This was 2 women in the loading zone around 330 this afternoon.. Now I have worked in customer ********************** My whole life and I would never, ever have thought to call my customers jackasses. I am apauled.... read more
Business response:
Greetings ****************, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 8:00 p.m.
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